I have an eMachines D3415 desktop system described below as originally configured:
FIC Motherboard No. K8MC51G Version PCB 1.x
Phoenix Award BIOS Version 6.00PG Release NAA19EM
RAM 1-512MB 400MHz DDR400 PC3200, 184p DIMM, 2.5v, Sync, CL=3
AMD Semprom processor 3400+ 2.01 GHz
Hard Drive Seagate Model ST3160021A Size 160.0 GB
Sound Device Realtek AC'97 Audio
Video Adapter NVIDIA GeForce 6100
Windows XP Home Edition Version 2002 SP2
Running AVG 9.0 Free Antivirus software
Also, here is current information from the Windows System Information utility:
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name LORELII-2006
System Manufacturer Gateway
System Model D3415
System Type X86-based PC
Processor x86 Family 15 Model 44 Stepping 2 AuthenticAMD ~2009 Mhz
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 11/11/2005
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name LORELII-2006\Tom
Time Zone Pacific Daylight Time
Total Physical Memory 1,536.00 MB
Available Physical Memory 675.98 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.79 GB
Page File C:\pagefile.sys
The machine has two memory slots and will accomodate a maximum of 2GB according to eMachines documentation.
I recently purchased two 1GB 400MHz DDR400 PC3200, 184p DIMM, 2.5v, Sync, CL=3 RAM sticks from Arch Memory guaranteed to work in this make and model computer. With both new sticks installed, the machine stops while loading Windows and displays the screen shown below.
I've made as certain as I can that both sockets are free of dust and that both sticks are seated securely. Also, the machine boots and runs great with just one 1GB stick installed. This is true of either stick installed in either slot. I have run Memtest-86 Version 3.5 on each stick separately (one complete pass) and found no errors. The machine also runs great with one of the 1GB sticks in one socket and the original 512MB stick in the other.
The person at Arch Memory I talked to suggested updating the BIOS to see if that would solve the problem. There is one update available: NAA24EM. However, both eMachines and FIC (the motherboard maker) do not recommend flashing the BIOS due to the risks involved unless one is certain it will solve the problem. And that is not the case at this time as the problem appears to be with Windows.
Any help getting the machine to work with 2GB will be much appreciated.
Thanks in advance for your help.