First of all, I know it has a virus, due to it blocking out every single antivirus program I install, and blocking the internet. My only intention is to copy important files to a 2GB flash drive, and then reset the computer factory settings, or recovering it, or whatever. The problem is, the computer won't allow me to drag-and-drop files or copy/move files from anywhere to anywhere else. Where ever you check the"Enable-Dragging-and-Dropping" box, I've done it. No success. Please guide me through this.
If the only means of solving this problem is removing the virus, so be it. Guide me.