I've read some of the suggestions on here and via Apples website - I've cleared the Hosts files, restarted. I've even downloaded the latest version - but still no joy.
Firewall - Windows - iTunes is allowed
Op System - Windows 7
iPhone - 4
I've connected before, on this computer less than a week ago
I've not been able to connect now for at least 72 hours
Hosts files - cleared and reset -
Diagnostics - passed
Microsoft Windows 7 Home Premium Edition (Build 7600)
Dell Inc. Studio 1535
iTunes 9.2.1.5
QuickTime 7.6.6
FairPlay 1.8.20
Apple Application Support 1.3
iPod Updater Library 9.2d4
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.1.0.62
Apple Mobile Device Driver 1.49.0.0
Bonjour 1.0.6.2 (214.3)
iTunes Serial Number xxxxxxxxxxxxxxxx
Current user is not an administrator.
The current local date and time is 2010-07-25 10:20:11.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Video Display Information
ATI Technologies Inc., ATI Mobility Radeon HD 3400 Series
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {13AFA1EA-31B4-43B4-A329-4058FAE6A86B}
Description: Dell Wireless 1397 WLAN Mini-Card
IP Address: 192.168.1.65
Subnet Mask: 255.255.255.0
Default Gateway:192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Sun Jul 25 10:12:15 2010
Lease Expires: Mon Jul 26 10:12:15 2010
DNS Servers: 192.168.1.254
192.168.1.254
Adapter Name: {2E4951C4-D48A-41DE-9157-62CBB2D66571}
Description: Broadcom NetLink ™ Gigabit Ethernet
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple website was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-07-18 20:54:27.
**** Device Connectivity Tests ****
iPodService 9.2.1.5 is currently running.
iTunesHelper 9.2.1.5 is currently running.
Apple Mobile Device service 3.1.0.0 is currently running.
Universal Serial Bus Controllers:
Intel® ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
Intel® ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
Intel® ICH8 Family USB Universal Host Controller - 2832. Device is working properly.
Intel® ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
Intel® ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
Intel® ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
Intel® ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Ricoh 1394 OHCI Compliant Host Controller. Device is working properly.
Connected Device Information:
iPhone, running firmware version 4.0.1
Serial Number: 87022MEGA4S
Most Recent Devices Not Currently Connected:
iPod mini running firmware version 1.4.1
Serial Number: 2Z5360CCQKJ
**** Device Sync Tests ****
Sync tests completed successfully.
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