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Dr Watson Postmortem Debugger

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Everytime I try and open Windows Explorer, My Computer, My Documents, My Pictures, etc., the system freezes for a few moments and then I get the Dr Watson error window. From there the only thing I can do is reboot my system.

When I click on the start button, I can open and run the applications that appear in the right side of the window with no problem.

I've followed the steps that were outlined in your Malware Removal topic. I've gotten to the point where I've run HJT and copied the log file to this note.

I'm looking forward to your help because this is getting pretty frustrating to deal with.


Logfile of HijackThis v1.99.1
Scan saved at 10:22:13 PM, on 5/23/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\WinTools\WToolsA.exe
C:\Program Files\Common Files\WinTools\WSup.exe
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\pnact.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\pnact.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\pnact.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\pnact.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\pnact.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O2 - BHO: (no name) - {9ABD69B7-3078-E340-94CB-F16AA6983B61} - C:\WINDOWS\system32\appzj32.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [iprp.exe] C:\WINDOWS\system32\iprp.exe
O4 - HKLM\..\Run: [uannfieq] C:\WINDOWS\System32\odgcsu.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [{12EE7A5E-0674-42f9-A76B-000000004D00}] rundll32.exe stlb2.dll,DllRunMain
O4 - HKLM\..\Run: [A70F6A1D-0195-42a2-934C-D8AC0F7C08EB] rundll32.exe E6F1873B.DLL,D9EBC318C
O4 - HKLM\..\Run: [98D0CE0C16B1] rundll32.exe D0CE0C16B1,D0CE0C16B1
O4 - HKLM\..\Run: [nkiplrrn] C:\Program Files\nkiplrrn\nkiplrrn.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1112583238\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [Kfb] C:\WINDOWS\System32\Sha.exe
O4 - HKLM\..\Run: [WildTangent CDA] "C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe" /startup "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0500.dll"
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\RunOnce: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe /boot
O4 - HKLM\..\RunOnce: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe /boot
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Dblbevhi] C:\WINDOWS\System32\n?svc32.exe
O4 - HKCU\..\Run: [usbui] C:\WINDOWS\System32\usbui.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - HKCU\..\Run: [aircity] C:\WINDOWS\System32\aircity.exe
O4 - HKCU\..\Run: [Inc] C:\WINDOWS\System32\Bgg.exe
O4 - HKCU\..\Run: [Pes] C:\WINDOWS\System32\Onm.exe
O4 - HKCU\..\Run: [Hot] C:\WINDOWS\Sde.exe
O4 - HKCU\..\Run: [Osq] C:\WINDOWS\System32\Gfr.exe
O4 - HKCU\..\Run: [Dek] C:\WINDOWS\System32\Kov.exe
O4 - HKCU\..\Run: [Mhu] C:\WINDOWS\Fcr.exe
O4 - HKCU\..\Run: [Soe] C:\WINDOWS\System32\Eag.exe
O4 - HKCU\..\Run: [Nmd] C:\WINDOWS\System32\Chn.exe
O4 - HKCU\..\Run: [Bfi] C:\WINDOWS\System32\Nsl.exe
O4 - HKCU\..\Run: [Vtc] C:\WINDOWS\System32\Pke.exe
O4 - HKCU\..\Run: [Esq] C:\WINDOWS\System32\Eld.exe
O4 - HKCU\..\Run: [Ofd] C:\WINDOWS\Vhg.exe
O4 - HKCU\..\Run: [Bsl] C:\WINDOWS\Ceg.exe
O4 - HKCU\..\Run: [Bol] C:\WINDOWS\System32\Ngg.exe
O4 - HKCU\..\Run: [Ova] C:\WINDOWS\Agd.exe
O4 - HKCU\..\Run: [Aqk] C:\WINDOWS\Heu.exe
O4 - HKCU\..\Run: [Gem] C:\WINDOWS\Fvs.exe
O4 - HKCU\..\Run: [Uob] C:\WINDOWS\System32\Kaa.exe
O4 - HKCU\..\Run: [Lmh] C:\WINDOWS\System32\Frl.exe
O4 - HKCU\..\Run: [Phb] C:\WINDOWS\System32\Vqr.exe
O4 - HKCU\..\Run: [Sog] C:\WINDOWS\System32\Sht.exe
O4 - HKCU\..\Run: [Eqv] C:\WINDOWS\Msk.exe
O4 - HKCU\..\Run: [Gbv] C:\WINDOWS\Afq.exe
O4 - HKCU\..\Run: [Igt] C:\WINDOWS\System32\Qkp.exe
O4 - HKCU\..\Run: [Mrc] C:\WINDOWS\Qes.exe
O4 - HKCU\..\Run: [Iit] C:\WINDOWS\Gsk.exe
O4 - HKCU\..\Run: [Jpu] C:\WINDOWS\System32\Lfd.exe
O4 - HKCU\..\Run: [Vbg] C:\WINDOWS\System32\Qql.exe
O4 - HKCU\..\Run: [Ctf] C:\WINDOWS\System32\Uku.exe
O4 - HKCU\..\Run: [Ecv] C:\WINDOWS\Udl.exe
O4 - HKCU\..\Run: [Lht] C:\WINDOWS\Vth.exe
O4 - HKCU\..\Run: [Ukg] C:\WINDOWS\Vgi.exe
O4 - HKCU\..\Run: [Qcc] C:\WINDOWS\Tmc.exe
O4 - HKCU\..\Run: [Lhj] C:\WINDOWS\Via.exe
O4 - HKCU\..\Run: [Var] C:\WINDOWS\Cms.exe
O4 - HKCU\..\Run: [Sth] C:\WINDOWS\System32\Dub.exe
O4 - HKCU\..\Run: [Ekq] C:\WINDOWS\Ral.exe
O4 - HKCU\..\Run: [Jmg] C:\WINDOWS\System32\Log.exe
O4 - HKCU\..\Run: [Afh] C:\WINDOWS\System32\Jbi.exe
O4 - HKCU\..\Run: [Qum] C:\WINDOWS\Rje.exe
O4 - HKCU\..\Run: [Smc] C:\WINDOWS\Ghu.exe
O4 - HKCU\..\Run: [Rvq] C:\WINDOWS\Ifp.exe
O4 - HKCU\..\Run: [Fkc] C:\WINDOWS\System32\Ndq.exe
O4 - HKCU\..\Run: [Nil] C:\WINDOWS\System32\Lif.exe
O4 - HKCU\..\Run: [Ofb] C:\WINDOWS\System32\Fvs.exe
O4 - HKCU\..\Run: [Psj] C:\WINDOWS\System32\Pno.exe
O4 - HKCU\..\Run: [Krp] C:\WINDOWS\System32\Bho.exe
O4 - HKCU\..\Run: [Irq] C:\WINDOWS\Smf.exe
O4 - HKCU\..\Run: [Gom] C:\WINDOWS\System32\Kij.exe
O4 - HKCU\..\Run: [Fjs] C:\WINDOWS\Esa.exe
O4 - HKCU\..\Run: [Psa] C:\WINDOWS\System32\Rka.exe
O4 - HKCU\..\Run: [Ieg] C:\WINDOWS\Pdb.exe
O4 - HKCU\..\Run: [Ntq] C:\WINDOWS\System32\Pce.exe
O4 - HKCU\..\Run: [Agu] C:\WINDOWS\Omm.exe
O4 - HKCU\..\Run: [Aiq] C:\WINDOWS\System32\Cer.exe
O4 - HKCU\..\Run: [Gnh] C:\WINDOWS\Add.exe
O4 - HKCU\..\Run: [Nvq] C:\WINDOWS\System32\Unr.exe
O4 - HKCU\..\Run: [Bfn] C:\WINDOWS\System32\Qmj.exe
O4 - HKCU\..\Run: [Uhb] C:\WINDOWS\System32\Csn.exe
O4 - HKCU\..\Run: [Tht] C:\WINDOWS\System32\Nsh.exe
O4 - HKCU\..\Run: [Jlj] C:\WINDOWS\System32\Tkr.exe
O4 - HKCU\..\Run: [Lfl] C:\WINDOWS\System32\Qvl.exe
O4 - HKCU\..\Run: [Gce] C:\WINDOWS\System32\Eef.exe
O4 - HKCU\..\Run: [Fba] C:\WINDOWS\System32\Kkc.exe
O4 - HKCU\..\Run: [Fmj] C:\WINDOWS\System32\Oul.exe
O4 - HKCU\..\Run: [Kit] C:\WINDOWS\Nii.exe
O4 - HKCU\..\Run: [Jrf] C:\WINDOWS\Omn.exe
O4 - HKCU\..\Run: [Bec] C:\WINDOWS\Gcb.exe
O4 - HKCU\..\Run: [Nio] C:\WINDOWS\System32\Epr.exe
O4 - HKCU\..\Run: [Ooc] C:\WINDOWS\System32\Dmo.exe
O4 - HKCU\..\Run: [Gpa] C:\WINDOWS\System32\Cfa.exe
O4 - HKCU\..\Run: [Cgi] C:\WINDOWS\Pna.exe
O4 - HKCU\..\Run: [Hts] C:\WINDOWS\System32\Iti.exe
O4 - HKCU\..\Run: [Ahg] C:\WINDOWS\System32\Prs.exe
O4 - HKCU\..\Run: [Cmt] C:\WINDOWS\Dof.exe
O4 - HKCU\..\Run: [Bjg] C:\WINDOWS\System32\Vlj.exe
O4 - HKCU\..\Run: [Hbi] C:\WINDOWS\Fjk.exe
O4 - HKCU\..\Run: [Umj] C:\WINDOWS\System32\Stj.exe
O4 - HKCU\..\Run: [Tfm] C:\WINDOWS\System32\Tfl.exe
O4 - HKCU\..\Run: [Nkp] C:\WINDOWS\Uuj.exe
O4 - HKCU\..\Run: [Kfb] C:\WINDOWS\System32\Sha.exe
O4 - HKCU\..\Run: [Aaou] C:\Documents and Settings\Todd\Application Data\othb.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\PROGRA~1\AMERIC~1.0B\AOL.EXE" -b
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Microsoft AntiSpyware helper - {1FFA507B-A86E-4028-A994-23D4AF501E68} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {1FFA507B-A86E-4028-A994-23D4AF501E68} - (no file) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=2c02&lc=0409
O15 - Trusted Zone: *.horse-active.net
O15 - Trusted Zone: *.slotchbar.com
O15 - Trusted Zone: *.horse-active.net (HKLM)
O15 - Trusted Zone: *.slotchbar.com (HKLM)
O15 - Trusted IP range:
O15 - Trusted IP range: (HKLM)
O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\foo.mht!http://vparivalka.co...::/ieloader.exe
O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\ied_s7.cab
O16 - DPF: {11111111-1111-1111-1111-511111113457} - file://c:\x.cab
O16 - DPF: {11111111-1111-1111-1111-511111113458} - file://c:\x.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.a...83/mcinsctl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1112581029609
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.a...,20/mcgdmgr.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg...ntrol_v1-32.cab
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\Toolbar\toolbar.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O21 - SSODL: SystemCheck2 - {54645654-2225-4455-44A1-9F4543D34545} - C:\WINDOWS\System32\vbsys2 (file missing)
O21 - SSODL: NTDBGTOOL - {1C669459-0420-40F5-9693-BE1E9E97D0C6} - C:\WINDOWS\System32\usrsaesl.dll (file missing)
O23 - Service: Network Security Service ( 11F#`I) - Unknown owner - C:\WINDOWS\system32\javayl32.exe (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\Program Files\Common Files\AOL\AOL Spyware Protection\\aolserv.exe
O23 - Service: Compaq Advisor (Compaq_RBA) - NeoPlanet - C:\Program Files\compaq\Compaq Advisor\bin\compaq-rba.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Content Monitoring Tool (msCMTSrvc) - Unknown owner - C:\WINDOWS\system32\msCMTSrvc.exe
O23 - Service: WebSeach Toolbar support NT service (TBPSSvc) - Unknown owner - C:\PROGRA~1\Toolbar\TBPSSvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: WinTools for IE service (WinToolsSvc) - Unknown owner - C:\Program Files\Common Files\WinTools\WToolsS.exe
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I made this original post 8 days ago but have yet to hear back from anyone in regards to helping to solve my problem with Dr. Watson.

Is there more information that is needed from me or something else that I should be doing.

Any help that you can give would be very much appreciated.

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