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Laptop crashed...had to reinstall windows...pix lost

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For some unknown reason my laptop drive crashed...so I had to take the disks and reinstall windows, etc. I had a lot of photo albums in "My Photos". I see they are not there now...but curious if they are really gone...and should I use one of these online sites that say that if I download their product that it can restore my photos? Does this really work? Thanks for any advice.
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By reinstalling Windows, you probably wrote over those files, and not much chance of recovering them, unless you had them stored on a different partitions.

Before you do much more you can try a recovery program like Pandora, and maybe get some of them back.

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