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Dell laptop will not boot normally!


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#1
lilbirdie

lilbirdie

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Hi

I have a dell xps M1330(vista ultimate) . I downloaded Microsoft security essentials yesterday and threafter started experiencing issues with my laptop.

At first the screen started blanking out for every 5 minutes due to some display problem.After that it just refused to boot up normally.

At most it gets to the blue screen and then it loses it. The screen looks fuzzy like(a television without reception/antenna)only more colorful. :)

Then it blacks out.

The auto repair isnt working. I logged into safe mode and tried uninstalling microsft security essential and it comes up with an error code.There is no uninstall
available in safe mode! :)

Tried system restore but to no avail.

Everything works abs fine in safe mode/ safe mode with networking.

Also tried scannow (it found 3 corrupt files but couldnt repair).

Please help!

Cheers
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#2
tholley

tholley

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Don't know how Security Essentials could have caused all those problems, but I would attempt to do a repair install if you have your recovery disks.
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