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Unidentified Network

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I started having a wireless connection problem called "Unidentified Network"
I don't have any firewall running or antivirus software running.
I have a Laptop running Vista. All browsers are affected.
The router tech guys say it's not the router.
Any help would be greatly appreciated.
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    Je suis Napoléon!

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could you be a bit more descriptive as to what your problem actually is? as it stands i don't really know what your actual issue is.
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