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Windows possibly causing my computer to crash?


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#16
Anomalous

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#17
rshaffer61

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OK PCI device is most likely a modem.
High definition audio is a driver issue we can look in to
Unknown device is going to take some research on.
Do you have a built on modem or a add on card for a modem?
what is the make and model of this system we are working on?
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#18
Anomalous

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This desktop is custom made.

Mobo: Asus P5WD2-E premium
CPU: Intel Pentium-D 3.4 GHz
HDD: Seagate Barracuda 400GB
Memory: Corsair XMS2 pro series 2GB
GPU: Radeon X1900XT
Sound: Sound-Blaster X-Fi platinum

I did test out a wireless PCI adapter but its no longer in my computer.

Could the unknown device be a flash drive?
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#19
rshaffer61

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Do you have the drivers disk for the motherboard handy.
The drivers thta are missing will be on that disk.
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#20
Anomalous

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Well I believe I installed the motherboard drivers over the company website when I originally reformatted , its too late to double check my drivers as the computer crashed again and continued to do so in the same fashion it did before, gradually getting worse and worse with every attempt to restart the computer.

I tried running chkdsk on it again to see if it would do anything, the computer even crashed while trying to do that a couple of times before I was able to do it, chkdsk reported finding one or more errors after running the checks. Even after doing that I cant get into safe mode let alone starting normally.

Any suggestions as to what I should try to get it running again so I can check the drivers?
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#21
rshaffer61

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Have you tried to start it in Safe Mode and if so is the result the same?
This is very important because in Safe mode it doesn't use proprietary drivers. Everything is generic.
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#22
Anomalous

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It wont even run safe mode, sometimes safe mode will reset my computer before it even gets to the login screen, other times it will make it to the desktop and then freeze there.
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#23
rshaffer61

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It sounds more like the OS is the problem and not drivers.
You may need to try a Repair Installation to correct the problem.

What I would suggest you do is to Backup your Data Files.
For this I would suggest using a External Hard Drive Enclosure. This will allow you to keep your Important Data safe and Separated from the main system in case of problems. The cost for this kind of Backup System has come down a lot. I would suggest a 500 Gig capacity for your needs. Since you will only be Backing Up Data Files Only this should be sufficient to do that for you. Follow the next two links to see examples of the price you will be looking at.
HERE
HERE

I suggest going to Microsofts Backup Tutorial and follow the steps to do a Backup to a External Drive and also it will guide you on how to do a Scheduled Backup even at night.

Another way you can do a Backup is by using DVD’s. This method is just as effective and can be done using the same steps as above.


After the above is done then go on to the next step.



Repair Installation Instructions

· Insert your Windows XP CD in your CD-ROM and then Restart your computer.

· At the first post screen start tapping the Del key to enter System Bios
· Find the Advance Options or Boot Sequence screen.
· You will need to change the boot sequence so that the CDrom is first and the HD is second.
· Press F10 to Save and Exit and then press Enter to accept.
· The system will now reboot
· When the "Press any key to boot from CD" message is displayed on your screen, press a key to start your computer from the Windows XP CD.
· When you see the following message displayed on the Welcome to Setup screen, press ENTER
· To setup Windows XP now, press ENTER.
· At this point an option to press R to enter the Recovery Console is displayed. DO NOT SELECT THIS OPTION.

· On the Windows XP Licensing Agreement screen, press F8 to agree to the license agreement.
· Make sure that your current installation of Windows XP is selected and highlighted in the box, and then press the R key to repair Windows XP.
· Follow the instructions on the screen to complete Setup.

You can also go HERE
to read a step by step tutorial with screenshots.
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#24
Anomalous

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Sorry for the long wait, I did not have a CD that had the option to repair, and I was generally displeased with the problems I was recently having with the windows XP CD.

I formatted my C: drive to get rid of windows XP, then I attempted to download Windows 7 which I recently purchased.(my computer meets the requirements.) Upon booting with the CD it gets past "Windows is loading files..." without problems but once it finishes loading all the files it freezes, not always in the same spot but ultimately it will freeze.

Could this mean its not the OS but either my processor or mobo?, cant even install an operating system on it without it freezing.
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#25
rshaffer61

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I did not have a CD that had the option to repair

All full version XP cd's have the repair option.
Where did the cd come from?



I formatted my C: drive to get rid of windows XP, then I attempted to download Windows 7 which I recently purchased

Hmm where are you downloading it from?
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#26
Anomalous

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Its a re-installation CD that came with a Dell computer I have, Windows XP professional SP 1.

Posted Image

As for Windows 7 I had the CD sent to me by mail. When trying to boot through this CD it will freeze at a random point during the beginning of the installation process, which is the same exact behavior I was facing when trying to log into XP.
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#27
rshaffer61

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OK this is just strange.
Did you purchase the win 7 and from where?
Is it a retail version or OEM?
We need to get down to the basics on this so please bear with me. Give me a pic of the Win 7 disk.
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#28
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Bought windows 7 home premium full version 32 bit from elecsurf.com.
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#29
rshaffer61

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Ok well we have tested bot the hd and the memory and that doesn't seem to be the problem.
Did you have the Win 7 format the partition and made sure it formatted it with NTFS and then installed?
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#30
Anomalous

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The problem I'm having with Windows 7 is just trying to get it on to my computer, it gets this far into the installation process when booting from the CD:

Posted Image

One time it got past this screen and on to the next step, but it immediately froze.

Edited by Anomalous, 28 August 2010 - 04:57 PM.

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