[CH3]

After clearing up an infected computer the keyboard stopped working. Keyboard works in Safe Mode only. Have tried the following: uninstalling keyboard devices is Device Manager and restarting, reinstalling software that came with keyboard and restarting, plugging in another keyboard and the same problem occurs so I know it's not the keyboard (keyboard works on another computer), changing to different USB ports. Got it working for a short time (an hour or 2) but then it stopped again.

Any suggestions

[Advertisements]

Any problems with other USB devices?

[diabillic]

Any problems with other USB devices?

[rshaffer61]

After clearing up an infected computer the keyboard stopped working.

How exactly did you clean the infection? Are you completely sure it is healthy now?

[CH3]

Any problems with other USB devices?

Other USB devices are working

[CH3]

After clearing up an infected computer the keyboard stopped working.

How exactly did you clean the infection? Are you completely sure it is healthy now?

Used malwarebytes/installed and ran Norton (several times), registry cleaner, did a few other online virus scans just to make sure.

[diabillic]

Monitor device manager when you plug in the keyboard, see if it pops up at all. USB Root Hub may need to be reinstalled