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XP was infected now keyboard doesn't work


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#1
CH3

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After clearing up an infected computer the keyboard stopped working. Keyboard works in Safe Mode only. Have tried the following: uninstalling keyboard devices is Device Manager and restarting, reinstalling software that came with keyboard and restarting, plugging in another keyboard and the same problem occurs so I know it's not the keyboard (keyboard works on another computer), changing to different USB ports. Got it working for a short time (an hour or 2) but then it stopped again.

Any suggestions
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#2
diabillic

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Any problems with other USB devices?
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#3
rshaffer61

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After clearing up an infected computer the keyboard stopped working.

How exactly did you clean the infection? Are you completely sure it is healthy now?
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#4
CH3

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Any problems with other USB devices?



Other USB devices are working
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#5
CH3

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After clearing up an infected computer the keyboard stopped working.

How exactly did you clean the infection? Are you completely sure it is healthy now?



Used malwarebytes/installed and ran Norton (several times), registry cleaner, did a few other online virus scans just to make sure.
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#6
diabillic

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Monitor device manager when you plug in the keyboard, see if it pops up at all. USB Root Hub may need to be reinstalled
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