Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

HP Webcam Failure

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 1 posts
Hey Everyone,
I bought an HP HDX 16 Premium Series Laptop a little over a year ago. Once Windows 7 came out for college students I purchased it. Since then the HP Webcam has not been working properly. I have tried to install the new driver and have called HP for Support, neither has seemed to help. The webcam will start up, but it will shut off periodically and i have to restart the program a number of times before it fixes itself. Windows 7 will notify me that a USB connection could be running faster, which i assume is the HP Webcam.Also, I have noticed that if i shift the Screen the camera sometimes quits. There could be a short- but i want to make sure its not the program itself. If its a short, then i might just purchase an external webcam.

Any information would be greatly appreciated.
  • 0




    Member 1K

  • Member
  • PipPipPipPip
  • 1,293 posts
Try changing the webcam software shortcut to 'compatibility mode' for the Windows version under which it used to run okay.
Right-click the webcam software shortcut and choose "Properties".
Click the 'Compatibility' tab.
Tick the box to activate the comptibility options and choose an earlier version of Windows.
Click 'OK'
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP