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After a virus, now clean, my wireless is up, down, up, down....


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#1
Phlegmbot

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Hi, all.

I had what I think was called the Zbol virus. I'm 100% clean from this, but, ever since, my wireless has been acting weird. I DO NOT KNOW if it's a coincidence or if they're connected.

Basically, I generally have 5 bars, then suddenly it'll drop to 3, the Limited Connectivity triangle will appear, then the blue circle which shows it's reconnecting, then it's back to 5 bars. Once it's back to 5 bars, it'll usually cycle through the above again and again and again -- several times w/in the course of just a minute or two. Eventually it'll reach 5 bars and stay that way for anywhere from 2 minutes to an hour, then it'll spend as many 25 minutes doing the above over and over and over.

Obviously, this makes being on the Internet VERY frustrating.

I'm working in a Win 7 environ, with an old Netgear router, a WGR614 v6 (but, for 2 mos prior to this, they've been compatible), and a Vonage phone router. I've tried tightening and evening trading out a couple of wires with no improvement. I've also called the cable company to see if it's on their end. And, last night, I clicked the hidden reset button on the router -- that worked and everything was running smoothly but only for about 12 hours.

When I connect the computer directly to the router, this issue still occurs but far less frequently. Which says to me, it's either something on my cable company's end or something on the computer. (Although, today, connecting directly has STOPPED the problem...but this wasn't so just 2 days ago.)

My cable company suggested I try connecting the computer DIRECTLY to the cable modem. That resulted in no connection at all -- just a continuous blue circle until it told me "No connectivity." However, the modem is otherwise working...

I've also tried reinstalling the drivers.

Thoughts?

Edited by Phlegmbot, 01 August 2010 - 04:37 PM.

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#2
diabillic

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Direct connection to the modem and still no connection? Sounds like that 100% cleanup isnt an accurate figure. It probably trashed something, try running sfc /scannow from the command line to verify your system files are intact.
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#3
Phlegmbot

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Direct connection to the modem and still no connection? Sounds like that 100% cleanup isnt an accurate figure. It probably trashed something, try running sfc /scannow from the command line to verify your system files are intact.


OK, thanks. I've now done this. But now what? No errors or anything came up...it scanned quietly and disappeared.

Edited by Phlegmbot, 02 August 2010 - 09:37 AM.

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#4
diabillic

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Connect the PC to your modem directly. Power cycle the modem. Once it comes back up, type ipconfig /all from the command line and paste the results in your next post.
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#5
Phlegmbot

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Hey there!

I'm assuming you meant to connect directly to the wireless...if you meant I should connect to the Cable Modem, I can tell you now that when I do that nothing happens -- as mentioned in the first post.

If i need to do this again b/c I misinterpreted, please let me know.

And another thanks.

P-Bot


Windows IP Configuration

Host Name . . . . . . . . . . . . : K-OK-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® WiFi Link 5300 AGN
Physical Address. . . . . . . . . : 00-21-6A-B5-92-7C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
Physical Address. . . . . . . . . : B8-AC-6F-71-06-58
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::683e:2674:608a:f9c2%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, August 02, 2010 10:48:14 AM
Lease Expires . . . . . . . . . . : Tuesday, August 03, 2010 10:48:13 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 297315439
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-A1-FA-03-B8-AC-6F-71-06-58

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:3c63:27bc:3f57:fefa(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::3c63:27bc:3f57:fefa%14(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{926C3C29-86EC-47E7-A5A3-BB26F2565834}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{3E897C27-B879-401B-8DB6-25D4F3C1F6A4}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
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#6
diabillic

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And you can browse fine directly connected? If so, that rules out your ISP. Connect the modem to the router, power cycle both devices and see how strong your signal is.
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#7
Phlegmbot

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Went to a Starbucks today, and had NO issues w/losing the wireless. It must be my cable company. Thank you for your help! If you DO notice something in the above reports, pls let me know.

P-Bot
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