Hi Loophole,
I really appreciate your
!! Geeks To Go are GREAT!!!
A couple items I need to let you know about:
1) While waiting to hear back from you all, a friend had me load Trojan Stopper and the Microsoft/GIANT Anti-Spyware program. Those two seemed to get rid of Aurora and Nail. HOWEVER...
2) After installing the Microsoft product, her computer seemed to be running very well...except the MS-AntiSW kept finding the same ones over and over each time I booted. It found "HuntBar" and "CoolWeb." The product would prevent them from loading again, but, like the moving "Groundhog Day," they kept coming back.
3) The gal who owns this computer had two profiles set up in XP Home. I had read somewhere that it's best to set up an "Admin" profile with full authority; then set up each of the users with limited authority. This gave her 3 profiles. That was supposed to keep most spyware and malware from loading, as the profile didn't have enough authority to install programs. That really didn't seem to help - It seems the malware varies depending on what profile was signing on - even the limited authority profiles seemed to want to load the malware (althought the Microsoft product told you about it and prevent it from loading).
(Would you please give me your humble opinion - keep the two profiles with limited authority and have a password protected Admin????) Thanks!
4) The nailfix.cmd you wanted me to do did not seem to do anything - I think the other products I ran took care of nail.exe.
5) I didn't see the items you were looking for in my original HJT log - again, I think the other products must have taken care of those:
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O4 - HKLM\..\Run: [unakar] c:\windows\system32\xtllegq.exe
6) I've done all the tasks you suggested. WOW - The ewido suite is AWESOME!!
It found 289 infected files!!!! WHOA!!!
While running in SAFE mode, I could not see some of my desktop. I tried fiddling with the settings, but it didn't help.
Some bad news - there was no option to save a log that I could find where it listed the baddies. I tried to cut & paste to no avail. However, I kept the other logs:
A) Start up file report:
---------------------------------------------------------
ewido security suite - Startup report
---------------------------------------------------------
+ Created on: 8:10:09 PM, 6/2/2005
+ Report-Checksum: C10F5E88
Reg\HKLM\Run zBrowser Launcher C:\Program Files\Logitech\iTouch\iTouch.exe
Reg\HKLM\Run WorksFUD C:\Program Files\Microsoft Works\wkfud.exe
Reg\HKLM\Run Microsoft Works Portfolio C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
Reg\HKLM\Run Microsoft Works Update Detection C:\Program Files\Microsoft Works\WkDetect.exe
Reg\HKLM\Run MoneyStartUp10.0 "C:\Program Files\Microsoft Money\System\Activation.exe"
Reg\HKLM\Run RealTray C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
Reg\HKLM\Run LVCOMS C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
Reg\HKLM\Run LogitechGalleryRepair C:\Program Files\Logitech\ImageStudio\ISStart.exe
Reg\HKLM\Run LogitechImageStudioTray C:\Program Files\Logitech\ImageStudio\LogiTray.exe
Reg\HKLM\Run HP Component Manager "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
Reg\HKLM\Run QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
Reg\HKLM\Run SunJavaUpdateSched C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
Reg\HKLM\Run HP Software Update C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
Reg\HKLM\Run NAV Agent C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
Reg\HKLM\Run Symantec NetDriver Monitor C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
Reg\HKLM\Run gcasServ "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
Reg\HKCU\Run MSMSGS "C:\Program Files\Messenger\msmsgs.exe" /background
Reg\HKCU\Run ctfmon.exe C:\WINDOWS\system32\ctfmon.exe
Reg\HKCU\Run LDM \Program\
Shell\CommonStartup Logitech Desktop Messenger.lnk C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Logitech Desktop Messenger.lnk
Shell\CommonStartup Microsoft Works Calendar Reminders.lnk C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Works Calendar Reminders.lnk
Shell\CommonStartup Microsoft Office.lnk C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
Shell\CommonStartup KODAK Picture Transfer Software.lnk C:\Documents and Settings\All Users\Start Menu\Programs\Startup\KODAK Picture Transfer Software.lnk
Shell\CommonStartup HP Digital Imaging Monitor.lnk C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
Shell\CommonStartup HP Image Zone Fast Start.lnk C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Image Zone Fast Start.lnk
B) Connection Report:
---------------------------------------------------------
ewido security suite - Connection report
---------------------------------------------------------
+ Created on: 8:22:02 PM, 6/2/2005
+ Report-Checksum: 692A3AB1
TCP 0.0.0.0:135 0.0.0.0:0 LISTENING
TCP 0.0.0.0:445 0.0.0.0:0 LISTENING
TCP 15.89.89.6:139 0.0.0.0:0 LISTENING
TCP 15.89.89.6:1029 64.164.108.155:80 ESTABLISHED
TCP 15.89.89.6:1030 207.46.18.94:80 ESTABLISHED
TCP 15.89.89.6:1034 212.112.236.135:80 TIME_WAIT
TCP 15.89.89.6:1035 212.112.236.135:80 TIME_WAIT
TCP 15.89.89.6:14118 0.0.0.0:0 LISTENING
TCP 127.0.0.1:1025 0.0.0.0:0 LISTENING
TCP 127.0.0.1:1032 0.0.0.0:0 LISTENING
UDP 0.0.0.0:445
UDP 0.0.0.0:500
UDP 0.0.0.0:1026
UDP 0.0.0.0:1027
UDP 0.0.0.0:4500
UDP 15.89.89.6:123
UDP 15.89.89.6:137
UDP 15.89.89.6:138
UDP 15.89.89.6:1900
UDP 15.89.89.6:12655
UDP 15.89.89.6:60460
UDP 127.0.0.1:123
UDP 127.0.0.1:1900
3) Process Report:
---------------------------------------------------------
ewido security suite - Process report
---------------------------------------------------------
+ Created on: 8:22:14 PM, 6/2/2005
+ Report-Checksum: 815724FD
0: System Process
4: System Process
204: C:\WINDOWS\Explorer.EXE
316: C:\Program Files\Logitech\iTouch\iTouch.exe
384: C:\WINDOWS\system32\drivers\dcfssvc.exe
396: C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
420: C:\Program Files\ewido\security suite\ewidoctrl.exe
460: C:\Program Files\Real\RealPlayer\RealPlay.exe
472: C:\Program Files\ewido\security suite\ewidoguard.exe
484: C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
500: C:\Program Files\Logitech\ImageStudio\LogiTray.exe
548: C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
572: \SystemRoot\System32\smss.exe
592: C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
596: C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
608: C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
636: \??\C:\WINDOWS\system32\csrss.exe
640: C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
644: C:\Program Files\Messenger\msmsgs.exe
664: \??\C:\WINDOWS\system32\winlogon.exe
712: C:\WINDOWS\system32\services.exe
724: C:\WINDOWS\system32\lsass.exe
788: C:\WINDOWS\system32\ctfmon.exe
872: C:\WINDOWS\system32\svchost.exe
904: C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
940: C:\WINDOWS\system32\svchost.exe
996: C:\Program Files\Kodak\KODAK Picture Transfer Software\pts.exe
1036: C:\WINDOWS\System32\svchost.exe
1064: C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
1116: C:\WINDOWS\System32\svchost.exe
1132: C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
1168: C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
1228: C:\WINDOWS\System32\svchost.exe
1272: C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
1432: C:\WINDOWS\system32\spoolsv.exe
1556: C:\WINDOWS\System32\nvsvc32.exe
1712: C:\WINDOWS\System32\svchost.exe
1828: C:\WINDOWS\System32\wdfmgr.exe
1920: C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
1972: C:\WINDOWS\system32\wuauclt.exe
2428: C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
2524: C:\Program Files\ewido\security suite\securitysuite.exe
2992: C:\WINDOWS\System32\alg.exe
3336: C:\WINDOWS\System32\wbem\wmiprvse.exe
Again, I'm sorry I couldn't find a list of the 289 infected files...but I'll tell you what - I'm going to buy that puppy!
Here's my current HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 8:23:48 PM, on 6/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
C:\Program Files\Logitech\ImageStudio\LogiTray.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Kodak\KODAK Picture Transfer Software\pts.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\HJT\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
http://www.bestbuy.msn.com/O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LDM] \Program\
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: KODAK Picture Transfer Software.lnk = ?
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.bestbuy.msn.com
O16 - DPF: {47CD99DF-8BCF-4B9B-94EF-02E51B2F79DA} -
http://www.alwaysupd...ll/aun_0015.exeO16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) -
http://us.dl1.yimg.c.../yse/ymmapi.dllO18 - Protocol: bw+0 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: offline-8876480 - {97F655EA-84D8-4125-BBB0-AA8EE28ACDE7} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
Sorry this is so long-winded!
Best wishes and God bless you!
Matthew