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#1
john god

john god

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Hello,

This is my grand daughters pc who is having problems.

Her startup has 2 log ins, her name and guest.
She can get on the internet using guest loggin.

When she tries to get on the internet using her loggin name she gets,
Internet Explorer Cannot Display The Webpage.

She has Windows Vista and Windows 7, also FireFox.

I,m not sure but I think its Windows 7 on guest and FireFox on her name.

Any help would be greatly appriciated.

Thank-You,
John
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#2
diabillic

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Run ipconfig /all from the command line and paste the results.
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#3
john god

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Run ipconfig /all from the command line and paste the results.


Hope I did it right.

Microsoft Windows [Version 6.0.6000]
Copyright © 2006 Microsoft Corporation. All rights reserved.

C:\Users\FRIENDS>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Owner-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : chn.comcast.net

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : chn.comcast.net
Description . . . . . . . . . . . : Linksys Wireless-G PCI Adapter
Physical Address. . . . . . . . . : 00-1C-10-62-3B-F5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::9197:b0dd:f3aa:1ff4%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, August 02, 2010 4:31:03 PM
Lease Expires . . . . . . . . . . : Monday, August 02, 2010 5:31:02 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 234888208
DNS Servers . . . . . . . . . . . : 68.87.64.146
68.87.75.194
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1B-B9-8C-2D-E8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e74:10a3:c52:3f57:fffd(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::10a3:c52:3f57:fffd%9(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{D056A29A-DF86-41F0-AF8F-63785D0C4
538}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Connection-specific DNS Suffix . : chn.comcast.net
Description . . . . . . . . . . . : isatap.chn.comcast.net
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.2%13(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 68.87.64.146
68.87.75.194
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\FRIENDS>
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#4
diabillic

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Control Panel -> Internet Options -> Connections tab -> LAN Settings

Make sure all boxes are unchecked.
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#5
john god

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Thank you
This worked on the name loggin, was able to open msn in windows 7

The guest loggin now gives me trouble to open in windows 7
Says, the item you selected is unavailable, might have been moved,renamed, or removed.

Don't know how to get it back.

Thanks Again

Edited by john god, 03 August 2010 - 09:31 AM.

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