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windows 7 wont run with my video card installed

Started by mikael6 , Aug 02 2010 05:44 PM

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#1
mikael6

Posted 02 August 2010 - 05:44 PM

New Member

Member
1 posts

after installing the drivers of my video card (radeon hd 5770) i restarted the pc and i couldn't open any programs, i saw the desktop but no icons. taskmng.exe didn't even work. when i start the pc in safe mode and uninstall the video card it works fine. its a new video card so i cant go back to older drivers

this is a logfile i made with hijackthis in safe mode after installing the videocard

Edited by JSntgRvr, 02 August 2010 - 09:39 PM.

#2
phillipcorcoran

Posted 03 August 2010 - 04:17 AM

Member 1K

Member
1,293 posts

Make sure the Radeon driver is Windows 7 compatible & that you've disabled the on-board video controller (if your PC has one) in the BIOS. Failure to disable on-board video when using a separate video-card will result in a driver conflict. Most motherboard BIOS can automatically disable on-board VGA when required, but some require manual intervention.

The HJT log you posted is no help for this type of problem as HJT only lists everything that is currently running on your system, hence it is primarily used to reveal & fix hidden malware infections. Because HJT is a malware detection tool, we aren't allowed to analyse it's log files in this forum. This task is reserved exclusively for our malware team. If you suspect malware you should post your log here:
http://www.geekstogo...alware-removal/