Please download Dr.Web CureIt . Save it to your desktop:
- Doubleclick the drweb-cureit.exe file and click Scan to run express scan. Click OK in the pop-up window to allow the scan.
- This will scan the files currently running in memory and if something is found, click the Yes button when it asks you if you want to cure it. This is only a short scan.
- Once the short scan has finished, select Complete scan.
- Click the green arrow at the right, and the scan will start.
- Click Yes to all if it asks if you want to cure/move the file.
- When the scan has finished, in the menu, click File and choose Save report list
- Save the report to your desktop. The report will be called DrWeb.csv
- Note:this report may need to be renamed to Dr.Web.txt in order to post it on the forum.
- Please post the Dr.Web.txt report in your next reply
- Close Dr.Web Cureit.
- Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.