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Hi, I've searched the forum and while there're posts about similar problems, nothing seems to match mine exactly. Laptop: Acer Extensa 5630Z OS: Windows 7 Audio: Realtek Problem: There's no sound whatsoever coming from the laptop speakers - no mp3, no sounds from movies, nothing online like Youtube, no system sounds. When I plugin headphones, I can just about hear something, but VERY low volume. When plugging in external speakers, I need to turn the volume on the speakers to max to hear something. It worked fine until a few days ago. I've not done any major changes on my laptop. What I tried so far: - re-installed driver - system restore - checked all sound controls (everything shows speakers are working correctly) - sound is on max, nothing is muted - poked into headphone jack in case it's stuck (running music while poking didn't even give a crackle) - tried several headphones & different audio players - deleted last Windows update. I searched forums and online help - nothing. Has anyone got an idea what this might be? Thanks for reading!