[SweetTech]

Hello,

Please provide me with an update on how things are running after doing the following:

Remove Program
We need to remove a program. To do this please do the following:

• Click Start
• Go to Control Panel
• Go to Add/Remove Programs
• Find and click Remove for the following (if present):
  
• Ask Toolbar
• ESET Online Scanner v3
• Google Toolbar for Internet Explorer
• Panda ActiveScan 2.0

NEXT:



Malwarebytes' Anti-Malware

I see that you have Malwarebytes' Anti-Malware installed on your computer could you please do a scan using these settings:

• Open Malwarebytes' Anti-Malware
• Select the Update tab
• Click Check for Updates
• After the update have been completed, Select the Scanner tab.
• Select Perform quick scan, then click on Scan
• Leave the default options as it is and click on Start Scan
• When done, you will be prompted. Click OK, then click on Show Results
• Checked (ticked) all items and click on Remove Selected
• After it has removed the items, Notepad will open. Please post this log in your next reply. You can also find the log in the Logs tab. The bottom most log is the latest

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

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High. I found all above except the ASK Toolbar.
Things seem to be running that bit better, it's just boot times that are slow
but that's something i can manage to live with.
Here is the log of MBAM.

---------------------------------------
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4434

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

16/08/2010 09:20:04
mbam-log-2010-08-15 (23-42-00).txt

Scan type: Quick scan
Objects scanned: 142034
Time elapsed: 11 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

---------------------------------------

Many thanks for your help, it's greatly appreciated..

[TheToker]

High. I found all above except the ASK Toolbar.
Things seem to be running that bit better, it's just boot times that are slow
but that's something i can manage to live with.
Here is the log of MBAM.

---------------------------------------
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4434

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

16/08/2010 09:20:04
mbam-log-2010-08-15 (23-42-00).txt

Scan type: Quick scan
Objects scanned: 142034
Time elapsed: 11 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

---------------------------------------

Many thanks for your help, it's greatly appreciated..

[SweetTech]

Hello,

Your logs appear to be clean, so if you have no further issues with your computer, then please proceed with the following housekeeping procedures outlined below.


Clean-Up Time

Time for some housekeeping
The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bolded text into the Run box and click OK: ComboFix /Uninstall



NEXT:



OTL Clean-Up

We Need to Clean Up our Mess
Our work on your machine has left considerable leftovers on your box. Let's clean those up real quick:

• Reopen on your desktop.
• Click on
• You will be prompted to reboot your system. Please do so.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.



NEXT:



All Clean Speech

===> Make sure you've re-enabled any Security Programs that we may have disabled during the malware removal process. <===

Below I have included a number of recommendations for how to protect your computer against malware infections.

• It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
  Strong passwords: How to create and use them then consider a password keeper, to keep all your passwords safe.
  
• Keep Windows updated by regularly checking their website at: http://windowsupdate.microsoft.com/
  This will ensure your computer has always the latest security updates available installed on your computer.
  
• FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Its important to keep programs up to date so that malware doesn't exploit any old security flaws.
  
• SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.
  
• SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.
  
• Make Internet Explorer more secure
  
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
• ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
  
• WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
  • Green to go
  • Yellow for caution
  • Red to stop
  WOT has an addon available for both Firefox and IE
• Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from Here
  
  • If you choose to use Firefox, I highly recommend this add-on to keep your PC even more secure.
    
    • NoScript - for blocking ads and other potential website attacks
• Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  
• ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
  
• In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
  Think Prevention.
  PC Safety and Security--What Do I Need?.

**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.

Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

Cheers,
SweetTech.

[TheToker]

High there.. My apologies for the delay in replying.
I've uninstalled ComboFix and deleted all the other tools used manually as i'm unable to run OTL.
I've got most of the mentioned programs, but FileHippo Checker is new and very handy.

Thank you so much SweetTech for your time and help in resolving my issues. It's greatly appreciated.


Regards, Toker.

[SweetTech]

You are very welcome. I'm truly glad that I was able to be of assistance to you and the issues you were experiencing with your computer.

Take Care.

Cheers,
SweetTech.

[SweetTech]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.