A system thread generated an exception which the error handler did not catch. There are numerous individual causes for this problem, including hardware incompatibility, a faulty device driver or system service, or some software issues. Check Event Viewer (EventVwr.msc) for additional information.
How to View Event Logs
To open Event Viewer, follow these steps:
1. Click Start, and then click Control Panel. Click Performance and Maintenance, then click Administrative Tools, and then double-click Computer Management. Double click Event Viewer.
The Application, Security, and System logs are displayed in the Event Viewer window.
In each one of the above you can click the left pane to open it up then look for a yellow or red icon in front of a event. Double click on the event to read what it says. Mostly it will be gobbledeegook to you but where the event happened is important. It can tell you where to start looking for your problem.
To copy the details of the event, click the Copy button, then open a new document in the program in which you want to paste the event (for example, notepad), and then click Paste on the Edit menu.
To view the description of the previous or next event, click the UP ARROW or DOWN ARROW.
You can post the problem events here so we can determine where next to go.