[ill_never_b_a_geek]

Hello everyone,

DELL Studio Hybrid Desktop PC with VISTA

I have recently changed AntiVirus protection on this PC. I now have the avast free version installed.

I never had blue screen incident before the change of anti virus software. However, I've had two blue screens & auto shut down incidents since the change of Antivirus protection...one just a week ago, and another just a few minutes ago.

This time, I got this message,

Windows has recovered from an unexpected shutdown.

Problem details:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 21
BCP1: 87DA0D90
BCP2: 00000001
BCP3: 80000018
BCP4: 7F09BBFE
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini081110-01.dmp
C:\Users\computer1\AppData\Local\Temp\WER-50076-0.sysdata.xml
C:\Users\computer1\AppData\Local\Temp\WER3DDA.tmp.version.txt

Read our privacy statement:
http://go.microsoft....63&clcid=0x0409

I have NO idea as what any of this means. But, I'm realy worried.

Your help would be much appreciated.

Thank you

Edited by ill_never_b_a_geek, 11 August 2010 - 11:36 AM.

[Advertisements]

Hello,

Please disregard this request. It has been answered elsewhere.

Kind regards.

[ill_never_b_a_geek]

Hello,

Please disregard this request. It has been answered elsewhere.

Kind regards.