I can't go online with the infected computer, so I'm typing the details below:
fyi: I did a full scan earlier, it said it found 2 trojans, and removed them, but I still have the same problem.
Scan Type: Quick scan
Nothing noted as infected : (memory process, modules, registry keys, registry values, registry data items, folders, and files)
No malicious items detected.)
I also ran my AVG antivirus, full scan in safe mode. Found 2 trojans, and removed, but still having the problem.