[lordelwood0]

Hello, i know this isn't a serious issue, as i have had a few in the past, but any help would be greatly appreciated. I've had itunes for quite some time and just recently i got the new ipod touch. after a month of using it and getting new apps and songs, i was no longer able to go into the itunes store, i would get a message saying, "ITunes could not connect to the itunes store. the network connection timed out.make sure your network settings are correct and your network connection is active, then try again."
I have sen some other post and most were caused by norton, which i do not have. here is the diagnoses log,

Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
TOSHIBA Satellite A215
iTunes 9.1.1.12
QuickTime 7.6.6
FairPlay 1.7.16
Apple Application Support 1.2.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.0.1.3
Apple Mobile Device Driver 1.46.0.0
Bonjour 2.0.1.2 (214.3)

iTunes Serial Number 3AF2C5809CA8B560

Current user is not an administrator.
The current local date and time is 2010-08-14 00:03:04.
iTunes is not running in safe mode.

Video Display Information

ATI Technologies Inc., ATI Radeon X1200


**** External Plug-ins Information ****

No external plug-ins installed.

The drive G: SanDisk SanDisk Cruzer Rev 8.02 is a USB 2 device.

iPodService 9.1.1.12 is currently running.
iTunesHelper 9.1.1.12 is currently running.
Apple Mobile Device service 3.0.1.0 is currently running.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {592A09D1-6042-4432-9731-6C22493855C6}
Description: Realtek RTL8187B Wireless 802.11g 54Mbps USB 2.0 Network Adapter
IP Address: 192.168.2.104
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1
DHCP Enabled: Yes
DHCP Server: 192.168.2.1
Lease Obtained: Fri Aug 13 22:07:17 2010

Lease Expires: Sat Aug 14 22:07:17 2010

DNS Servers: 192.168.1.1
192.168.1.1

Adapter Name: {08C9F4B3-B178-469E-81E8-A202B14478A7}
Description: Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969

Lease Expires: Wed Dec 31 18:00:00 1969

DNS Servers:

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: 127.0.0.1:5555
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled

Firewall Information

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
An unknown error occurred (-9808).
Secure connection attempt to iPhone activation server unsuccessful.
An unknown error occurred (-9808).
Last successful store access was 2010-06-16 20:25:59.


Ok, well, i dont know any thing else you may need for now, so ill be waiting patiently over here till you have time for my minor inconvenience, thank you for your time.

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ok, did i post this in the wrong section? i understand theres other problems out their, but i would at least like some kind of recognition that eventually someone will help, this problem is getting anoying... sorry geeks to go, just had to vent my frustration with apple...

[lordelwood0]

ok, did i post this in the wrong section? i understand theres other problems out their, but i would at least like some kind of recognition that eventually someone will help, this problem is getting anoying... sorry geeks to go, just had to vent my frustration with apple...