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problems installing windows xp home


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#1
nosavytechie

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I am trying to install the Dell operating systems disk that came with my Dell dimension 3100 pc. My system was mightily infected with all kinds of viruses and just went blue screen on me. I've now tried to install the disk about ten times and each time it bombs out after getting through only a few steps. I am able to enter F12, select CD-Rom, Select Windows XP Setup, and Press Enter. Then several files load up. But after a minute or two it just stops and goes to a blue screen and displays: "Windowd XP Home Edition Setup" at the top left hand corner. and "examining 152,587MB disk 0 at Id 0 on bus 0on atapi..." I've tried hitting Esc at that point, Return, F8, my head, my cat, everything I can think of. But no go. Does anyone have a solution on how to get this thing to work?
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#2
SpywareDr

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Sounds like a it may be a (possibly serious) problem with the hard drive. Which make/model and how old is it, (the hard drive)?
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#3
nosavytechie

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Sounds like a it may be a (possibly serious) problem with the hard drive. Which make/model and how old is it, (the hard drive)?


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#4
nosavytechie

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Note I erred on the system, it's actually a DELL Dimension E310. In the Manual all it says about the hard drive is that it's a one inch high IDE hard drive. It is 2 years old.
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#5
rshaffer61

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Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive. I would suggest using the SeaTools CD ISO since Seagate diagnostics seems to work with a wide variety of HD manufacturers.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.

Thanks to Broni for the instructions
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