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BSOD'S, Lag, Resets and DC's.


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#1
brendandog

brendandog

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I've been having major problems with my computer for awhile, and lately its been getting worse and I'm getting fed up with it.
My computer randomly shuts down, or randomly restarts and this happens a couple of times in a day. At times I'd get a blue screen error. It would tell me that if it was the first time I'd have seen the blue screen error, I should restart my computer. So the first time I saw it I did restart. But after that I've been getting it occasionally, and restarting the computer has turned into a regular habit.
My computer also lags frequently and I'm not too sure what causes my lags. I have 111gb on my hard drive and I only have used up about 46gb of it. I have about 1 gig of RAM.
I also regularly have power outages and I've heard that apparently this can cause hardware problems.

My computer has been like this for a while. I've also recently ran a full scan on Kaspersky trial version. The scan detected 6 threats, 1 being a Trojan (criticality: high) and the rest being KeyLoggers (criticality: mediums and lows). I found out that the file that had the Trojan was "...chrome.exe", my Google Chrome. I deleted Google Chrome manually and then re-installed it, but I still had the threat there.
I went to the "detected threats" tab on Kaspersky and tried to "disinfect all", but nothing happened. I tried to move on threat to Quarantine but then a pop-up comes up with all my documents, telling me to Open a file.

I'm not too sure on what to do and I'm not all that great with computers. I'd appreciate it if I receive any help.
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#2
Broni

Broni

    Kraków my love :)

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I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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