Can't load Office 07 Service pack
Started by
v-twinrider
, Aug 20 2010 08:26 AM
#1
Posted 20 August 2010 - 08:26 AM
#2
Posted 20 August 2010 - 10:13 AM
Error message?
#3
Posted 20 August 2010 - 08:31 PM
Nope. No message. It just says it failed to install. I have not waited to see if it says anything trying to install during the shutdown period.
I have the Office Click-to-Run 2010 beta version on the Add-Remove list that won't remove when I select it. Related?
I have the Office Click-to-Run 2010 beta version on the Add-Remove list that won't remove when I select it. Related?
#4
Posted 22 August 2010 - 09:12 AM
I watched as the computer shut down and it just says it is installing updates and it will shut down on its own. No message about a failure to install. The yellow shield at the bottom right of the screen just comes right back on the next reboot.
Been looking at the task manager and the paging file is hitting 1 GB while the CPU usage is staying at 4% or lower. No spikes. Isn't that backwards?
Been looking at the task manager and the paging file is hitting 1 GB while the CPU usage is staying at 4% or lower. No spikes. Isn't that backwards?
#5
Posted 23 August 2010 - 08:27 AM
Check the Event Viewer, under Application.
#6
Posted 23 August 2010 - 10:55 AM
Nothing in the viewer except what I have opened. If I am switching from page to page on the net when things are boged down the status just shows "not responding" until the new page opens. Or not, on the bad days where they just freeze.
I will uninstall Office 2007 and see if I can then remove the Office click-to-run 2010 beta.
I will uninstall Office 2007 and see if I can then remove the Office click-to-run 2010 beta.
#7
Posted 23 August 2010 - 12:35 PM
Try doing a System Restore
#8
Posted 23 August 2010 - 09:30 PM
The restore did not work. Now it says Service Pack #2 and Update KB981715 did not install. I found a link to install Service Pack #1 and that did not work either.
I have not tried to remove and reinstall Office 2007 yet.
I have not tried to remove and reinstall Office 2007 yet.
#9
Posted 24 August 2010 - 07:45 AM
I would try that next
#10
Posted 24 August 2010 - 10:23 AM
I removed Office 2007 but that didn't work.
I found this: http://support.microsoft.com/kb/290301
Now it is gone.
I found this: http://support.microsoft.com/kb/290301
Now it is gone.
#11
Posted 24 August 2010 - 11:30 AM
Reinstalled Office and it still doesnt work?
#12
Posted 24 August 2010 - 11:43 AM
Now the fun really begins I guess. I have removed all the Office products including the one that previously would not remove using Add/Remove. Now when I go to reinstall Office 2007 the computer just locks.
#13
Posted 24 August 2010 - 11:45 AM
Locks?
#14
Posted 24 August 2010 - 12:20 PM
Yes nothing works mouse freezes everything locks up. Requires hard reboot. I am watching the Performance meeter in Task Manager and it is not spiking. It is nowhere near 100% CPU Usage but it still freezes up.
#15
Posted 24 August 2010 - 01:09 PM
Try using Windows Installer Cleanup utility or Revo Uninstaller to cleanup any remnants of Office and try again.
Similar Topics
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users