Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

Javascript Disabled Detected

You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality.

Computer help: DXdiag, sound issues, quicktime

Started by deucelittle , Aug 22 2010 07:56 PM

Please log in to reply

#1
deucelittle

Posted 22 August 2010 - 07:56 PM

New Member

Member
1 posts

I have an sony vaio rc210G running on windows vista ultimate with sigmatel high definition audio codec. The sound will work fine with windows sounds and youtube videos and such, but will not work with quicktime, silverlight(netflix), or itunes.

When I attempt to run dxdiag it will say error: problem getting extra sound info. When I run itunes it says the audio configuration is incorrect and audio/video playback may not work correctly. If I run quicktime with video it will run the video but not sound will play.

I have run eusing registry cleaner, un installed and re installed the audio driver, reset bios to default, updated windows, un inst and re inst quicktime/itunes/silverlight, defragged, but nothing has changed. What else could it be?