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#1
danisno22

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I get the message sata primry hard disk drive 0 failure with a clicking sound coming from what appears to be the hard drive.

I get stirke f1 key to continue, f2 to run the setup utility
when striking f1 I get the same message, when stiking f2 I get the setup utility
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#2
rshaffer61

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[quote]I get the message sata primry hard disk drive 0 failure with a clicking sound coming from what appears to be the hard drive.[/quote
The clicking sound you hear is commonly called the Click Of Death.
it normally means your HD is failing or has failed in your case.
You can try to run hd diagnostics on it but not sure if it is mechanically dead if that will be able to tell you anything.
Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.

Thanks to Broni for the instructions


As far as data you may want to save it really depends again if the drive is mechanically dead. You can try a Linux Live cd to get access tot he data but no guarantees if the drive is dead it won't help.

Get Puppy Linux from my signature below...Get puppy-2.16-seamonkey-fulldrivers.iso download it and burn it to cd
..
if you don't have a burning program that will burn .ISO files get Burncdcc from my signature...it is a small FAST no frills iso burning program...

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its puppy-2.16-seamonkey-fulldrivers.iso
3. Select the ISO file
4. click on Start

make sure in the bios the cd drive is the first boot device....

put the cd in the cd drive..boot your computer....puppy will boot and run totally in ram...if your hardware is is good working order you will know...
after you get it running and your at the desktop...you take the puppy linux cd out and then you can use the burner to copy all your data to cd/dvds
you can also use it to backup your data to a external usb harddrive..just have it hooked to the computer when you boot up with puppy...

==========================
quick guide for saving data...music..files on a system that will not boot using puppy Linux..


after you get to puppy desktop..
click on the drives icon...looks like a flash drive...top row..it will list all the drives connected to

your computer...

click on the red icon for the drive you want to mount...in this case its a flash drive ...puppy will

mount the drive..the drive icon turns green when its mounted...
minimize the drives mounter window..you will need it again in a few minutes..
drag the right edge of it sideways to shrink it to its narrowest size...about half the width of the screen...then drag the window to the right edge of the screen...

now click on the icon that looks like a filing cabinet (kind of yellow) on the main drive...it should
already be green..
you will see a list of all the folders on the main drive Usually your C: drive..shrink that window to
the narrowest you can..about half the width of the screen...drag that window to the left side of the screen...
at this point you should have 2 windows open on your desktop..the flash drive on the right side..
go back to the folders on the C: drive...click on the documents and settings folder...then your user
name or all users..find the folders that has your data..
drag and drop the folder with the data you want to make copies of to the flash drive window...

your options are to move ..copy ect...JUST COPY..if its to big you will have to open the folder and
drag and drop individual files until the flash drive is full...(I have a 120 GB external USB drive for
big data recovery jobs and a 4 GB flash drive for the smaller jobs)..after you get the files copied to
the flash drive...
Click on the drives mounter you minimized earlier
UNMOUNT THE FLASH DRIVE by clicking on the green icon..you will once in awhile get error messages when
unmouting the drive..ignore them..when the flash drive icon turns red again its safe to remove the
flash drive..trot on over (stroll if you want to look cool) to another computer and plug in the flash

drive and copy all the data files ( I drag and drop) to the other computer..
make sure the other computer can read them...

now delete the data on the flash drive...take it back to the misbehaving computer and plug it in

again..click on the drives icon again and repeat until you have all your data transferred to the working
system..

Thanks to happyrock
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#3
danisno22

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I will need to find another computer with a cd burner. thanks
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#4
rshaffer61

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No problem we will wait for your results.
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#5
danisno22

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I could not get to another computer with a cd burner, so I just assumed I need another hard drive, bought the seagate baracuda 500 gb

I installed it and get to the prompt loading drivers, this may take a moment but it seems stuck there, I have the original cd in the computer from dell for reinstalling drivers etc,

my computer is a dell dimensions e 310
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#6
rshaffer61

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All though XP says it takes 39 minutes to load I have seen it take 2 hours in some instances to do everything.
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#7
danisno22

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o.k. I'll wait. Just wondering if I missed any steps, seemed way to easy, I have heard something about formating the drive, all I did was install it and put in the dell cd.
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#8
rshaffer61

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the dell cd should partition, format and install everything.
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#9
danisno22

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two hours still shows now loading drivers this may take a moment

I will let it continue
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#10
rshaffer61

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Ok it may need to restart and start everything from the beginning.
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#11
danisno22

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turn the computer off and start it again? the disk is from dell and the contents are device drivers diagnostic and utilities and computer documentation
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#12
rshaffer61

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Is the system a Dell system?
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#13
danisno22

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yes, dell e 310
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#14
rshaffer61

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Ok and the cd is original correct?
It may have a problem with the size of the drive but I wouldn't think it would.
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#15
danisno22

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the computer came with the system installed, I asked dell to send me the disks, there are two disks

one is for tool systems,anti virus support multimedia and internet the other with drives is the one in the computer
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