[JerLinde]

Hi everyone, I have had my Hp Pavilion Laptop for almost 2 years now with almost no problems... Till now...

Just a couple weeks ago my disk drive stopped working, I have determined that it is not detected anymore and I do not know why...

I am running on service pack 1 and cannot update to service pack 2 for other reasons... But am not concerned with that right now.

If anyone can help me get my drive back up and running it would be greatly appreciated!

Heads up, I am ok with computers but not great! So any extra explanation or easier steps will help and sorry if I ask alot of questions!

Thanks alot!!!

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cannot update to service pack 2 for other reasons

...which are?


One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

[Broni]

cannot update to service pack 2 for other reasons

...which are?


One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

[JerLinde]

cannot update to service pack 2 for other reasons

...which are?

A friend of mine awhile ago installed a bigger ram chip and did some work to my computer "To make it safer and faster". After he did what he had to do my computer ran much faster and much better. But in the process of what he did, he changed some settings which make it unable to update to service pack 2 without reformatting... (According to Geek squad at Best Buy)

...which are?


One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

1 - I Cannot find the disk drive in the device manager, It does not show up.

2 - Tried this before coming to this forum and it did nothing. But this is how I determined that the problem is the drive not being detected.

3 - Just tried this now and no change.

4 - Tried this after 3 and still no change.

Thank you for being so patient, Hopefully we can get this resolved together

[Broni]

Did your drive go missing at the same time, when you friend "improved" your computer?

Try to remove CD drive and put it back. It'll rejuvenate connectors.

[JerLinde]

Did your drive go missing at the same time, when you friend "improved" your computer?

Try to remove CD drive and put it back. It'll rejuvenate connectors.

He did the work to my comp about a year ago and the drive stopped working about a week ago.

As far as removing the cd drive and putting it back, I would not know how to do this, is it easy on a laptop?

[Broni]

Should be.
Usually, there is just one holding screw at the bottom of a laptop.
Try to check a manual at HP site.