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Microsoft Word in Chinese


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#1
Diane86

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Hello all,

I have just upgraded to Windows 7, however for the past 2 weeks everytime I click on Microsoft Work there are multiple pop ups in Chinese ( it may be another language as well) and then when clasing or exiting the program there multiple pop ups as well. I also notice when I click on the START menu and Selcet either Documents or Picture nothing opens up. But when I go to my name I can then open up Documents and Pictures. Can someone please tell me what is going on with my computer??

Thank a million in advance

Diane
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#2
AstraNut

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Sounds like malware. You need to go check the malware forum sections for a solution. If you can not solve it yourself, post your problem there in the correct section.
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#3
Diane86

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It does not state that any of these Malware fighing programs on the "malware removal Guide" is compatable with Windows 7. Please let me know if it they are?

Thank You.
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#4
AstraNut

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Have requested a senior member to answer the question about Windows 7 and the malware software listed. I'm sure you would find this information on the respective software sites as to operating system compatibility.
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#5
Essexboy

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Hi they are all compatible with windows 7 - for 64 bit systems some operate in reduced functionality or not at all. But if you start a malware topic include that information
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#6
Diane86

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So I followed your instructions and found that the compatilibity for the "Malware Removal Programs" were found next to the applications itself OR in the FAQs.

However GMER for Windows 7, 64 bit is just not compatible.

I did do a OTL log and have the 2 following results.

Please let me know what should I do next.

Edited by Essexboy, 27 August 2010 - 02:26 AM.

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#7
AstraNut

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Did you take a look and read these?
Malware Removal Forum Rules

I can not help you with any malware in this section of the forum as I have not gone through the training for it.
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#8
Diane86

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Then tell me where to post it so I can get help or Please refer me to someone who has training.

Thanks
Crystal
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#9
AstraNut

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The rules at the top tell you what you need to know to post your topic. Someone, who is authorized to help you in the malware forum section, will reply to your post with the steps they want you to follow or the questions that need to be answered before proceeding.
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#10
Essexboy

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I have removed your logs as we do not allow them to be posted outside of the malware forum - please start a new topic there and post the logs - thank you
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#11
Bismillah

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You need to make a thread here http://www.geekstogo...alware-removal/
Include your OTL logs and another log you may have GMER or MBAM?
When one of the malware staff are not busy they will begin helping you on your thread.
If you have not had anyone reply to your thread within 3 days make a new thread in the waiting room
and include a link to your malware thread your thread being in the waiting room will be looked at soon.

Edited by nortan360, 27 August 2010 - 05:04 AM.

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