[Drouillon]

Hi,

I just performed a full scan of my PC with the most recent version of Ad Aware.

I've got 11 critical objects, all related to Alexa and probably Microsoft's stuff installed in registry.

Can I remove them without harming my softwares ?

Thanks for your answer

Best regards

Philippe

Here is the scan log

Ad-Aware SE Build 1.05
Logfile Created on:mardi 24 mai 2005 22:48:29
Created with Ad-Aware SE Personal, free for private use.
Using definitions file:SE1R47 24.05.2005
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References detected during the scan:
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Alexa(TAC index:5):11 total references
MRU List(TAC index:0):14 total references
Tracking Cookie(TAC index:3):1 total references
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Ad-Aware SE Settings
===========================
Set : Search for negligible risk entries
Set : Safe mode (always request confirmation)
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan my Hosts file

Extended Ad-Aware SE Settings
===========================
Set : Unload recognized processes & modules during scan
Set : Scan registry for all users instead of current user only
Set : Always try to unload modules before deletion
Set : During removal, unload Explorer and IE if necessary
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Include alternate data stream details in log file
Set : Play sound at scan completion if scan locates critical objects


24-05-2005 22:48:29 - Scan started. (Full System Scan)

MRU List Object Recognized!
Location: : C:\Documents and Settings\Famille Drouillon\recent
Description : list of recently opened documents


MRU List Object Recognized!
Location: : software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft direct3d


MRU List Object Recognized!
Location: : software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft direct X


MRU List Object Recognized!
Location: : software\microsoft\directdraw\mostrecentapplication
Description : most recent application to use microsoft directdraw


MRU List Object Recognized!
Location: : S-1-5-21-2647865256-1256799619-874574627-1005\software\microsoft\directinput\mostrecentapplication
Description : most recent application to use microsoft directinput


MRU List Object Recognized!
Location: : S-1-5-21-2647865256-1256799619-874574627-1005\software\microsoft\directinput\mostrecentapplication
Description : most recent application to use microsoft directinput


MRU List Object Recognized!
Location: : S-1-5-21-2647865256-1256799619-874574627-1005\software\microsoft\internet explorer
Description : last download directory used in microsoft internet explorer


MRU List Object Recognized!
Location: : S-1-5-21-2647865256-1256799619-874574627-1005\software\microsoft\internet explorer\typedurls
Description : list of recently entered addresses in microsoft internet explorer


MRU List Object Recognized!
Location: : S-1-5-21-2647865256-1256799619-874574627-1005\software\microsoft\microsoft management console\recent file list
Description : list of recent snap-ins used in the microsoft management console


MRU List Object Recognized!
Location: : S-1-5-21-2647865256-1256799619-874574627-1005\software\microsoft\windows\currentversion\explorer\comdlg32\lastvisitedmru
Description : list of recent programs opened


MRU List Object Recognized!
Location: : S-1-5-21-2647865256-1256799619-874574627-1005\software\microsoft\windows\currentversion\explorer\comdlg32\opensavemru
Description : list of recently saved files, stored according to file extension


MRU List Object Recognized!
Location: : S-1-5-21-2647865256-1256799619-874574627-1005\software\microsoft\windows\currentversion\explorer\recentdocs
Description : list of recent documents opened


MRU List Object Recognized!
Location: : .DEFAULT\software\microsoft\windows media\wmsdk\general
Description : windows media sdk


MRU List Object Recognized!
Location: : S-1-5-18\software\microsoft\windows media\wmsdk\general
Description : windows media sdk


Listing running processes
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#:1 [smss.exe]
FilePath : \SystemRoot\System32\
ProcessID : 724
ThreadCreationTime : 24-05-2005 20:31:04
BasePriority : Normal


#:2 [csrss.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 796
ThreadCreationTime : 24-05-2005 20:31:07
BasePriority : Normal


#:3 [winlogon.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 824
ThreadCreationTime : 24-05-2005 20:31:09
BasePriority : High


#:4 [services.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 868
ThreadCreationTime : 24-05-2005 20:31:10
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Système d'exploitation Microsoft® Windows®
CompanyName : Microsoft Corporation
FileDescription : Applications Services et Contrôleur
InternalName : services.exe
LegalCopyright : © Microsoft Corporation. Tous droits réservés.
OriginalFilename : services.exe

#:5 [lsass.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 880
ThreadCreationTime : 24-05-2005 20:31:10
BasePriority : Normal
FileVersion : 5.1.2600.1106 (xpsp1.020828-1920)
ProductVersion : 5.1.2600.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : LSA Shell (Export Version)
InternalName : lsass.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : lsass.exe

#:6 [ati2evxx.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1028
ThreadCreationTime : 24-05-2005 20:31:11
BasePriority : Normal


#:7 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1060
ThreadCreationTime : 24-05-2005 20:31:11
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:8 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1104
ThreadCreationTime : 24-05-2005 20:31:11
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:9 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1308
ThreadCreationTime : 24-05-2005 20:31:12
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:10 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1336
ThreadCreationTime : 24-05-2005 20:31:13
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:11 [spoolsv.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1676
ThreadCreationTime : 24-05-2005 20:31:14
BasePriority : Normal
FileVersion : 5.1.2600.0 (XPClient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Spooler SubSystem App
InternalName : spoolsv.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : spoolsv.exe

#:12 [explorer.exe]
FilePath : C:\WINDOWS\
ProcessID : 1768
ThreadCreationTime : 24-05-2005 20:31:15
BasePriority : Normal
FileVersion : 6.00.2800.1106 (xpsp1.020828-1920)
ProductVersion : 6.00.2800.1106
ProductName : Système d'exploitation Microsoft® Windows®
CompanyName : Microsoft Corporation
FileDescription : Explorateur Windows
InternalName : explorer
LegalCopyright : © Microsoft Corporation. Tous droits réservés.
OriginalFilename : EXPLORER.EXE

#:13 [alg.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1828
ThreadCreationTime : 24-05-2005 20:31:15
BasePriority : Normal
FileVersion : 5.1.2600.1106 (xpsp1.020828-1920)
ProductVersion : 5.1.2600.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Application Layer Gateway Service
InternalName : ALG.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : ALG.exe

#:14 [xcommsvr.exe]
FilePath : C:\Program Files\Fichiers communs\Softwin\BitDefender Communicator\
ProcessID : 1992
ThreadCreationTime : 24-05-2005 20:31:15
BasePriority : Normal
FileVersion : 1, 7, 0, 6
ProductVersion : 1, 7, 0, 6
ProductName : Softwin BitDefender Communicator Server
CompanyName : Softwin
FileDescription : BitDefender Communicator Server
InternalName : XCOMMSVR
LegalCopyright : Copyright © 2003-2004 Softwin
OriginalFilename : xcommsvr.exe
Comments : Manages communication between BitDefender components

#:15 [bdss.exe]
FilePath : C:\Program Files\Fichiers communs\Softwin\BitDefender Scan Server\
ProcessID : 168
ThreadCreationTime : 24-05-2005 20:31:15
BasePriority : Normal


#:16 [soundman.exe]
FilePath : C:\WINDOWS\
ProcessID : 460
ThreadCreationTime : 24-05-2005 20:31:16
BasePriority : Normal
FileVersion : 5.1.02
ProductVersion : 5.1.02
ProductName : Realtek Sound Manager
CompanyName : Realtek Semiconductor Corp.
FileDescription : Realtek Sound Manager
InternalName : ALSMTray
LegalCopyright : Copyright © 2001-2003 Realtek Semiconductor Corp.
OriginalFilename : ALSMTray.exe
Comments : Realtek AC97 Audio Sound Manager

#:17 [agrsmmsg.exe]
FilePath : C:\WINDOWS\
ProcessID : 528
ThreadCreationTime : 24-05-2005 20:31:16
BasePriority : Normal
FileVersion : 2.1.28 2.1.28 03/31/2003 13:54:16
ProductVersion : 2.1.28 2.1.28 03/31/2003 13:54:16
ProductName : Agere SoftModem Messaging Applet
CompanyName : Agere Systems
FileDescription : SoftModem Messaging Applet
InternalName : smdmstat.exe
LegalCopyright : Copyright © Agere Systems 1998-2000
OriginalFilename : smdmstat.exe

#:18 [syntplpr.exe]
FilePath : C:\Program Files\Synaptics\SynTP\
ProcessID : 548
ThreadCreationTime : 24-05-2005 20:31:16
BasePriority : Normal
FileVersion : 7.2.0 15Nov02
ProductVersion : 7.2.0 15Nov02
ProductName : Progressive Touch
CompanyName : Synaptics, Inc.
FileDescription : TouchPad Driver Helper Application
InternalName : SynTPLpr
LegalCopyright : Copyright © Synaptics, Inc. 1996-2002
OriginalFilename : SynTPLpr.exe

#:19 [syntpenh.exe]
FilePath : C:\Program Files\Synaptics\SynTP\
ProcessID : 560
ThreadCreationTime : 24-05-2005 20:31:16
BasePriority : Normal
FileVersion : 7.2.0 15Nov02
ProductVersion : 7.2.0 15Nov02
ProductName : Progressive Touch
CompanyName : Synaptics, Inc.
FileDescription : Synaptics TouchPad Enhancements
InternalName : Scrolleroo
LegalCopyright : Copyright © Synaptics, Inc. 1996-2002
OriginalFilename : SynTPEnh.exe

#:20 [atiptaxx.exe]
FilePath : C:\Program Files\ATI Technologies\ATI Control Panel\
ProcessID : 596
ThreadCreationTime : 24-05-2005 20:31:16
BasePriority : Normal
FileVersion : 6.14.10.5062
ProductVersion : 6.14.10.5062
ProductName : ATI Desktop Component
CompanyName : ATI Technologies, Inc.
FileDescription : ATI Desktop Control Panel
InternalName : Atiptaxx.exe
LegalCopyright : Copyright © 1998-2002 ATI Technologies Inc.
OriginalFilename : Atiptaxx.exe

#:21 [qtzpacer.exe]
FilePath : C:\PROGRA~1\LAUNCH~1\
ProcessID : 608
ThreadCreationTime : 24-05-2005 20:31:16
BasePriority : Normal
FileVersion : 1, 1, 0, 0
ProductVersion : 1, 10, 0, 2002
ProductName : Dritek System Inc. Launch Manager 01.10.2002 ( VC60 )
CompanyName : Dritek System Inc.
FileDescription : Launch Manager
InternalName : QtZgAcer
LegalCopyright : Copyright ©2001-2002 Dritek System Inc.
OriginalFilename : QtZgAcer.exe

#:22 [bdmcon.exe]
FilePath : C:\PROGRA~1\Softwin\BITDEF~1\
ProcessID : 620
ThreadCreationTime : 24-05-2005 20:31:16
BasePriority : Normal
FileVersion : 8.1.0.0
ProductVersion : 8.1.0.0
ProductName : BitDefender 8
CompanyName : SOFTWIN S.R.L.
FileDescription : BitDefender Management Console
InternalName : Management Console
LegalCopyright : © 2005 SOFTWIN S.R.L.
OriginalFilename : bdmcon.exe

#:23 [bdoesrv.exe]
FilePath : C:\Program Files\Softwin\BitDefender8\
ProcessID : 628
ThreadCreationTime : 24-05-2005 20:31:16
BasePriority : Normal
FileVersion : 8, 1, 0, 0
ProductVersion : 8, 1, 0, 0
ProductName : Bitdefender 8
CompanyName : SOFTWIN SRL
FileDescription : bdoesrv application
InternalName : bdoesrv
LegalCopyright : © 2005 SOFTWIN S.R.L.
OriginalFilename : bdoesrv.exe

#:24 [bdnagent.exe]
FilePath : C:\PROGRA~1\Softwin\BITDEF~1\
ProcessID : 636
ThreadCreationTime : 24-05-2005 20:31:17
BasePriority : Normal


#:25 [ctfmon.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 648
ThreadCreationTime : 24-05-2005 20:31:17
BasePriority : Normal
FileVersion : 5.1.2600.1106 (xpsp1.020828-1920)
ProductVersion : 5.1.2600.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : CTF Loader
InternalName : CTFMON
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : CTFMON.EXE

#:26 [msmsgs.exe]
FilePath : C:\Program Files\Messenger\
ProcessID : 656
ThreadCreationTime : 24-05-2005 20:31:17
BasePriority : Normal
FileVersion : 4.7.0041
ProductVersion : Version 4.7
ProductName : Messenger
CompanyName : Microsoft Corporation
FileDescription : Messenger
InternalName : msmsgs
LegalCopyright : Copyright © Microsoft Corporation 1997-2001
LegalTrademarks : Microsoft® is a registered trademark of Microsoft Corporation in the U.S. and/or other countries.
OriginalFilename : msmsgs.exe

#:27 [vsserv.exe]
FilePath : C:\Program Files\Softwin\BitDefender8\
ProcessID : 1228
ThreadCreationTime : 24-05-2005 20:31:24
BasePriority : Normal


#:28 [wuauclt.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 516
ThreadCreationTime : 24-05-2005 20:32:32
BasePriority : Normal
FileVersion : 5.4.3630.1106 (xpsp1.020828-1920)
ProductVersion : 5.4.3630.1106
ProductName : Système d'exploitation Microsoft® Windows®
CompanyName : Microsoft Corporation
FileDescription : Client Mise à jour automatique Windows Update
InternalName : wuauclt.exe
LegalCopyright : © Microsoft Corporation. Tous droits réservés.
OriginalFilename : wuauclt.exe

#:29 [ad-aware.exe]
FilePath : C:\Program Files\Lavasoft\Ad-Aware SE Personal\
ProcessID : 1508
ThreadCreationTime : 24-05-2005 20:46:13
BasePriority : Normal
FileVersion : 6.2.0.206
ProductVersion : VI.Second Edition
ProductName : Lavasoft Ad-Aware SE
CompanyName : Lavasoft Sweden
FileDescription : Ad-Aware SE Core application
InternalName : Ad-Aware.exe
LegalCopyright : Copyright © Lavasoft Sweden
OriginalFilename : Ad-Aware.exe
Comments : All Rights Reserved

Memory scan result:
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New critical objects: 0
Objects found so far: 14


Started registry scan
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Alexa Object Recognized!
Type : Regkey
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a}

Alexa Object Recognized!
Type : RegValue
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a}
Value : MenuText

Alexa Object Recognized!
Type : RegValue
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a}
Value : MenuStatusBar

Alexa Object Recognized!
Type : RegValue
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a}
Value : Script

Alexa Object Recognized!
Type : RegValue
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a}
Value : clsid

Alexa Object Recognized!
Type : RegValue
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a}
Value : Icon

Alexa Object Recognized!
Type : RegValue
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a}
Value : HotIcon

Alexa Object Recognized!
Type : RegValue
Data :
Category : Data Miner
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a}
Value : ButtonText

Alexa Object Recognized!
Type : RegValue
Data :
Category : Data Miner
Comment : "{c95fe080-8f5d-11d2-a20b-00aa003c157a}"
Rootkey : HKEY_USERS
Object : .DEFAULT\software\microsoft\internet explorer\extensions\cmdmapping
Value : {c95fe080-8f5d-11d2-a20b-00aa003c157a}

Alexa Object Recognized!
Type : RegValue
Data :
Category : Data Miner
Comment : "{c95fe080-8f5d-11d2-a20b-00aa003c157a}"
Rootkey : HKEY_USERS
Object : S-1-5-18\software\microsoft\internet explorer\extensions\cmdmapping
Value : {c95fe080-8f5d-11d2-a20b-00aa003c157a}

Alexa Object Recognized!
Type : RegValue
Data :
Category : Data Miner
Comment : "{c95fe080-8f5d-11d2-a20b-00aa003c157a}"
Rootkey : HKEY_USERS
Object : S-1-5-21-2647865256-1256799619-874574627-1005\software\microsoft\internet explorer\extensions\cmdmapping
Value : {c95fe080-8f5d-11d2-a20b-00aa003c157a}

Registry Scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 11
Objects found so far: 25


Started deep registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Deep registry scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 25


Started Tracking Cookie scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»


Tracking Cookie Object Recognized!
Type : IECache Entry
Data : famille drouillon@atdmt[2].txt
Category : Data Miner
Comment : Hits:2
Value : Cookie:famille [email protected]/
Expires : 23/05/2010 2:00:00
LastSync : Hits:2
UseCount : 0
Hits : 2

Tracking cookie scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 1
Objects found so far: 26



Deep scanning and examining files (C:)
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Disk Scan Result for C:\
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 26


Deep scanning and examining files (D:)
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Disk Scan Result for D:\
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 26


Scanning Hosts file......
Hosts file location:"C:\WINDOWS\system32\drivers\etc\hosts".
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Hosts file scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
1 entries scanned.
New critical objects:0
Objects found so far: 26




Performing conditional scans...
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Conditional scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 26

22:55:28 Scan Complete

Summary Of This Scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Total scanning time:00:06:58.612
Objects scanned:82680
Objects identified:12
Objects ignored:0
New critical objects:12

[Advertisements]

Hello and Welcome

Ad-aware has found objects on your computer

Alexa, is the 'Related Links' feature of IE which appears as the 'Tools'/'Show Related Links' menu item (and a corresponding toolbar button if you added it from the 'Customize...' link on the toolbar). If you use that feature, IE will contact the Alexa servers, via MSN, to obtain information about other web pages which seem to be related, open an Explorer Bar, and display those (plus adverts and whatnot).

If you chose to clean your computer from what Ad-aware found please follow these instructions below…

Please make sure that you are using the * SE1R47 24.05.2005 * definition file.


Please launch Ad-Aware SE and click on the gear to access the Configuration Menu. Please make sure that this setting is applied.

Click on Tweak > Cleaning Engine > UNcheck "Always try to unload modules before deletion".

Disconnect from the internet (for broadband/cable users, it is recommended that you disconnect the cable connection) and close all open browsers or other programs you have running.

Please then boot into Safe Mode

To clean your machine, it is highly recommended that you clean the following directory contents (but not the directory folder):

Please run CCleaner to assist in this process.
Download CCleaner (Setup: go to >options > settings > Uncheck "Only delete files in Windows Temp folders older than 48 hours" for cleaning malware files!)

* C:\Windows\Temp\
* C:\Documents and Settings\<Your Profile>\Local Settings\Temporary Internet Files\ <- This will delete all your cached internet content including cookies.
* C:\Documents and Settings\<Your Profile>\Local Settings\Temp\
* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temporary Internet Files\
* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temp\
* Empty your "Recycle Bin".

Please run Ad-Aware SE from the command lines shown in the instructions shown below.

Click "Start" > select "Run" > type the text shown in bold below (including the quotation marks and with the same spacing as shown)

"C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe" +procnuke
(For the Personal version)


Click OK.

Please note that the path above is of the default installion location for Ad-aware SE, if this is different, please adjust it to the location that you have installed it to.

When the scan has completed, select Next. In the Scanning Results window, select the "Scan Summary" tab. Check the box next to each "target family" you wish to remove. Click next, Click OK.

If problems are caused by deleting a family, please leave it.

Please shutdown/restart your computer after removal, run a new full scan and post the results as a reply. Do not launch any programs or connect to the internet at this time.

Please then copy & paste the complete log file here. Don't quarantine or remove anything at this time, just post a complete logfile. This can sometimes takes 2-3 posts to get it all posted, once the "Summary of this scan" information is shown, you have posted all of your logfile.

Please remember when posting another logfile keep "Search for negligible risk entries" deselected as negligible risk entries (MRU's) are not considered to be a threat. This option can be changed when choosing your scan type.

Please post back here

Good luck

Andy

[Drouillon]

Hi,

Thanks for the process description. It seems to have worked fine ! No critical object has been detected (see below).

By the way, how disturbing are these Alexa stuffs if they aren't removed ?

Thanks again

Philippe


Scan Log after cleaning up

Ad-Aware SE Build 1.05
Logfile Created on:mardi 24 mai 2005 23:56:51
Created with Ad-Aware SE Personal, free for private use.
Using definitions file:SE1R47 24.05.2005
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References detected during the scan:
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MRU List(TAC index:0):13 total references
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Ad-Aware SE Settings
===========================
Set : Search for negligible risk entries
Set : Safe mode (always request confirmation)
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan my Hosts file

Extended Ad-Aware SE Settings
===========================
Set : Unload recognized processes & modules during scan
Set : Scan registry for all users instead of current user only
Set : During removal, unload Explorer and IE if necessary
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Include alternate data stream details in log file
Set : Play sound at scan completion if scan locates critical objects


24-05-2005 23:56:51 - Scan started. (Full System Scan)

MRU List Object Recognized!
Location: : C:\Documents and Settings\Famille Drouillon\recent
Description : list of recently opened documents


MRU List Object Recognized!
Location: : S-1-5-21-2647865256-1256799619-874574627-1005\software\adobe\acrobat reader\5.0\avgeneral\crecentfiles
Description : list of recently used files in adobe reader


MRU List Object Recognized!
Location: : software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft direct3d


MRU List Object Recognized!
Location: : software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft direct X


MRU List Object Recognized!
Location: : software\microsoft\directdraw\mostrecentapplication
Description : most recent application to use microsoft directdraw


MRU List Object Recognized!
Location: : S-1-5-21-2647865256-1256799619-874574627-1005\software\microsoft\directinput\mostrecentapplication
Description : most recent application to use microsoft directinput


MRU List Object Recognized!
Location: : S-1-5-21-2647865256-1256799619-874574627-1005\software\microsoft\directinput\mostrecentapplication
Description : most recent application to use microsoft directinput


MRU List Object Recognized!
Location: : S-1-5-21-2647865256-1256799619-874574627-1005\software\microsoft\windows\currentversion\explorer\comdlg32\lastvisitedmru
Description : list of recent programs opened


MRU List Object Recognized!
Location: : S-1-5-21-2647865256-1256799619-874574627-1005\software\microsoft\windows\currentversion\explorer\comdlg32\opensavemru
Description : list of recently saved files, stored according to file extension


MRU List Object Recognized!
Location: : S-1-5-21-2647865256-1256799619-874574627-1005\software\microsoft\windows\currentversion\explorer\recentdocs
Description : list of recent documents opened


MRU List Object Recognized!
Location: : S-1-5-21-2647865256-1256799619-874574627-1005\software\microsoft\windows\currentversion\explorer\runmru
Description : mru list for items opened in start | run


MRU List Object Recognized!
Location: : .DEFAULT\software\microsoft\windows media\wmsdk\general
Description : windows media sdk


MRU List Object Recognized!
Location: : S-1-5-18\software\microsoft\windows media\wmsdk\general
Description : windows media sdk


Listing running processes
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#:1 [smss.exe]
FilePath : \SystemRoot\System32\
ProcessID : 724
ThreadCreationTime : 24-05-2005 21:55:41
BasePriority : Normal


#:2 [csrss.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 804
ThreadCreationTime : 24-05-2005 21:55:44
BasePriority : Normal


#:3 [winlogon.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 828
ThreadCreationTime : 24-05-2005 21:55:46
BasePriority : High


#:4 [services.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 876
ThreadCreationTime : 24-05-2005 21:55:46
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Système d'exploitation Microsoft® Windows®
CompanyName : Microsoft Corporation
FileDescription : Applications Services et Contrôleur
InternalName : services.exe
LegalCopyright : © Microsoft Corporation. Tous droits réservés.
OriginalFilename : services.exe

#:5 [lsass.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 888
ThreadCreationTime : 24-05-2005 21:55:46
BasePriority : Normal
FileVersion : 5.1.2600.1106 (xpsp1.020828-1920)
ProductVersion : 5.1.2600.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : LSA Shell (Export Version)
InternalName : lsass.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : lsass.exe

#:6 [ati2evxx.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1032
ThreadCreationTime : 24-05-2005 21:55:47
BasePriority : Normal


#:7 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1064
ThreadCreationTime : 24-05-2005 21:55:47
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:8 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1108
ThreadCreationTime : 24-05-2005 21:55:47
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:9 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1280
ThreadCreationTime : 24-05-2005 21:55:48
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:10 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1296
ThreadCreationTime : 24-05-2005 21:55:48
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:11 [spoolsv.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1660
ThreadCreationTime : 24-05-2005 21:55:49
BasePriority : Normal
FileVersion : 5.1.2600.0 (XPClient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Spooler SubSystem App
InternalName : spoolsv.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : spoolsv.exe

#:12 [explorer.exe]
FilePath : C:\WINDOWS\
ProcessID : 1752
ThreadCreationTime : 24-05-2005 21:55:50
BasePriority : Normal
FileVersion : 6.00.2800.1106 (xpsp1.020828-1920)
ProductVersion : 6.00.2800.1106
ProductName : Système d'exploitation Microsoft® Windows®
CompanyName : Microsoft Corporation
FileDescription : Explorateur Windows
InternalName : explorer
LegalCopyright : © Microsoft Corporation. Tous droits réservés.
OriginalFilename : EXPLORER.EXE

#:13 [alg.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1832
ThreadCreationTime : 24-05-2005 21:55:50
BasePriority : Normal
FileVersion : 5.1.2600.1106 (xpsp1.020828-1920)
ProductVersion : 5.1.2600.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Application Layer Gateway Service
InternalName : ALG.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : ALG.exe

#:14 [xcommsvr.exe]
FilePath : C:\Program Files\Fichiers communs\Softwin\BitDefender Communicator\
ProcessID : 1972
ThreadCreationTime : 24-05-2005 21:55:50
BasePriority : Normal
FileVersion : 1, 7, 0, 6
ProductVersion : 1, 7, 0, 6
ProductName : Softwin BitDefender Communicator Server
CompanyName : Softwin
FileDescription : BitDefender Communicator Server
InternalName : XCOMMSVR
LegalCopyright : Copyright © 2003-2004 Softwin
OriginalFilename : xcommsvr.exe
Comments : Manages communication between BitDefender components

#:15 [bdss.exe]
FilePath : C:\Program Files\Fichiers communs\Softwin\BitDefender Scan Server\
ProcessID : 172
ThreadCreationTime : 24-05-2005 21:55:51
BasePriority : Normal


#:16 [soundman.exe]
FilePath : C:\WINDOWS\
ProcessID : 344
ThreadCreationTime : 24-05-2005 21:55:51
BasePriority : Normal
FileVersion : 5.1.02
ProductVersion : 5.1.02
ProductName : Realtek Sound Manager
CompanyName : Realtek Semiconductor Corp.
FileDescription : Realtek Sound Manager
InternalName : ALSMTray
LegalCopyright : Copyright © 2001-2003 Realtek Semiconductor Corp.
OriginalFilename : ALSMTray.exe
Comments : Realtek AC97 Audio Sound Manager

#:17 [agrsmmsg.exe]
FilePath : C:\WINDOWS\
ProcessID : 352
ThreadCreationTime : 24-05-2005 21:55:51
BasePriority : Normal
FileVersion : 2.1.28 2.1.28 03/31/2003 13:54:16
ProductVersion : 2.1.28 2.1.28 03/31/2003 13:54:16
ProductName : Agere SoftModem Messaging Applet
CompanyName : Agere Systems
FileDescription : SoftModem Messaging Applet
InternalName : smdmstat.exe
LegalCopyright : Copyright © Agere Systems 1998-2000
OriginalFilename : smdmstat.exe

#:18 [syntplpr.exe]
FilePath : C:\Program Files\Synaptics\SynTP\
ProcessID : 364
ThreadCreationTime : 24-05-2005 21:55:52
BasePriority : Normal
FileVersion : 7.2.0 15Nov02
ProductVersion : 7.2.0 15Nov02
ProductName : Progressive Touch
CompanyName : Synaptics, Inc.
FileDescription : TouchPad Driver Helper Application
InternalName : SynTPLpr
LegalCopyright : Copyright © Synaptics, Inc. 1996-2002
OriginalFilename : SynTPLpr.exe

#:19 [syntpenh.exe]
FilePath : C:\Program Files\Synaptics\SynTP\
ProcessID : 436
ThreadCreationTime : 24-05-2005 21:55:52
BasePriority : Normal
FileVersion : 7.2.0 15Nov02
ProductVersion : 7.2.0 15Nov02
ProductName : Progressive Touch
CompanyName : Synaptics, Inc.
FileDescription : Synaptics TouchPad Enhancements
InternalName : Scrolleroo
LegalCopyright : Copyright © Synaptics, Inc. 1996-2002
OriginalFilename : SynTPEnh.exe

#:20 [atiptaxx.exe]
FilePath : C:\Program Files\ATI Technologies\ATI Control Panel\
ProcessID : 464
ThreadCreationTime : 24-05-2005 21:55:52
BasePriority : Normal
FileVersion : 6.14.10.5062
ProductVersion : 6.14.10.5062
ProductName : ATI Desktop Component
CompanyName : ATI Technologies, Inc.
FileDescription : ATI Desktop Control Panel
InternalName : Atiptaxx.exe
LegalCopyright : Copyright © 1998-2002 ATI Technologies Inc.
OriginalFilename : Atiptaxx.exe

#:21 [qtzpacer.exe]
FilePath : C:\PROGRA~1\LAUNCH~1\
ProcessID : 476
ThreadCreationTime : 24-05-2005 21:55:52
BasePriority : Normal
FileVersion : 1, 1, 0, 0
ProductVersion : 1, 10, 0, 2002
ProductName : Dritek System Inc. Launch Manager 01.10.2002 ( VC60 )
CompanyName : Dritek System Inc.
FileDescription : Launch Manager
InternalName : QtZgAcer
LegalCopyright : Copyright ©2001-2002 Dritek System Inc.
OriginalFilename : QtZgAcer.exe

#:22 [bdmcon.exe]
FilePath : C:\PROGRA~1\Softwin\BITDEF~1\
ProcessID : 484
ThreadCreationTime : 24-05-2005 21:55:52
BasePriority : Normal
FileVersion : 8.1.0.0
ProductVersion : 8.1.0.0
ProductName : BitDefender 8
CompanyName : SOFTWIN S.R.L.
FileDescription : BitDefender Management Console
InternalName : Management Console
LegalCopyright : © 2005 SOFTWIN S.R.L.
OriginalFilename : bdmcon.exe

#:23 [bdoesrv.exe]
FilePath : C:\Program Files\Softwin\BitDefender8\
ProcessID : 492
ThreadCreationTime : 24-05-2005 21:55:52
BasePriority : Normal
FileVersion : 8, 1, 0, 0
ProductVersion : 8, 1, 0, 0
ProductName : Bitdefender 8
CompanyName : SOFTWIN SRL
FileDescription : bdoesrv application
InternalName : bdoesrv
LegalCopyright : © 2005 SOFTWIN S.R.L.
OriginalFilename : bdoesrv.exe

#:24 [bdnagent.exe]
FilePath : C:\PROGRA~1\Softwin\BITDEF~1\
ProcessID : 500
ThreadCreationTime : 24-05-2005 21:55:52
BasePriority : Normal


#:25 [ctfmon.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 520
ThreadCreationTime : 24-05-2005 21:55:52
BasePriority : Normal
FileVersion : 5.1.2600.1106 (xpsp1.020828-1920)
ProductVersion : 5.1.2600.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : CTF Loader
InternalName : CTFMON
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : CTFMON.EXE

#:26 [msmsgs.exe]
FilePath : C:\Program Files\Messenger\
ProcessID : 608
ThreadCreationTime : 24-05-2005 21:55:52
BasePriority : Normal
FileVersion : 4.7.0041
ProductVersion : Version 4.7
ProductName : Messenger
CompanyName : Microsoft Corporation
FileDescription : Messenger
InternalName : msmsgs
LegalCopyright : Copyright © Microsoft Corporation 1997-2001
LegalTrademarks : Microsoft® is a registered trademark of Microsoft Corporation in the U.S. and/or other countries.
OriginalFilename : msmsgs.exe

#:27 [pdfsaver3.exe]
FilePath : C:\Program Files\Tracker Software\PDF-XChange 3\pdfSaver\
ProcessID : 668
ThreadCreationTime : 24-05-2005 21:55:53
BasePriority : Normal
FileVersion : 3.30.0063
ProductVersion : 3.30
ProductName : PDF-XChange 3.0: pdfSaver by Tracker Software Products Ltd.
CompanyName : Tracker Software Products Ltd.
FileDescription : pdfSaver for PDF-XChange 3.0
InternalName : pdfSaver
LegalCopyright : Copyright © 2001-2004 by Tracker Software Products Ltd.
LegalTrademarks : Tracker Software Products Ltd.
OriginalFilename : pdfSaver3.exe
Comments : PDF-XChange 3.0: pdfSaver

#:28 [vsserv.exe]
FilePath : C:\Program Files\Softwin\BitDefender8\
ProcessID : 788
ThreadCreationTime : 24-05-2005 21:55:59
BasePriority : Normal


#:29 [ad-aware.exe]
FilePath : C:\Program Files\Lavasoft\Ad-Aware SE Personal\
ProcessID : 216
ThreadCreationTime : 24-05-2005 21:56:39
BasePriority : Normal
FileVersion : 6.2.0.206
ProductVersion : VI.Second Edition
ProductName : Lavasoft Ad-Aware SE
CompanyName : Lavasoft Sweden
FileDescription : Ad-Aware SE Core application
InternalName : Ad-Aware.exe
LegalCopyright : Copyright © Lavasoft Sweden
OriginalFilename : Ad-Aware.exe
Comments : All Rights Reserved

Memory scan result:
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New critical objects: 0
Objects found so far: 13


Started registry scan
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Registry Scan result:
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New critical objects: 0
Objects found so far: 13


Started deep registry scan
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Deep registry scan result:
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New critical objects: 0
Objects found so far: 13


Started Tracking Cookie scan
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Tracking cookie scan result:
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New critical objects: 0
Objects found so far: 13



Deep scanning and examining files (C:)
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Disk Scan Result for C:\
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New critical objects: 0
Objects found so far: 13


Deep scanning and examining files (D:)
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Disk Scan Result for D:\
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New critical objects: 0
Objects found so far: 13


Scanning Hosts file......
Hosts file location:"C:\WINDOWS\system32\drivers\etc\hosts".
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Hosts file scan result:
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1 entries scanned.
New critical objects:0
Objects found so far: 13




Performing conditional scans...
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Conditional scan result:
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New critical objects: 0
Objects found so far: 13

0:03:26 Scan Complete

Summary Of This Scan
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Total scanning time:00:06:35.188
Objects scanned:82643
Objects identified:0
Objects ignored:0
New critical objects:0

[Drouillon]

No additional problem. Thanks again.

By the way, for MRUs, do I have to go into Safe Mode to remove them or a full scan followed by removal is sufficient ?

Philippe