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Win Exp crashes while viewing videos folder

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    New Member

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Hi Folks. I've a real annoying problem. When I open up Windows Explorer and open "My Videos" or the folder I created called "Videos" when this problem began. Thinking that by chance it was a problem with the default folder. Anyhow, when I open up this folder it takes about 3 seconds and I get this message " The instruction at "0x00b938ba" references memory at "0x00dd7b18" the memory could not "read"

Then I get the Error Report, which I send but, I don't get a reply. I then open up IE 6 to see if perhaps this will facilitate a response at which point I get this message " Runtime Error 216 at 00b938ba"

Much thanks, bruce
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    Retired Staff

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Hello and welcome to Geeks to Go. Can you open the videos with another program, such as Windows Media Player?
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Do you have it set to display in thumbnail view?
Most likely one of the videos is corrupted and when trying to display the thumbnail, it crashes.
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