I'm helping a friend who has a problem. He has a new laptop and wants some photo's and excel files that he backed up on his external hard drive. I think that possibly he didn't go through the restoring process properly when he first connected. Now he's only offered the option of viewing files or backing up his new laptop TO the drive.
I've found where his files (and the entire system, I think, as there are program files and application data stored, as well) are stored on the drive but they are spread across about 40 folders each with about 5 zip files of 2mb (I think). I suspect there's a process which restores them back to a more accessible format. I can't find that option in the manual though. Can anyone help?