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Really slow start up and freezing


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#1
nessa1422

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Hi,

My computer is taking about 10 - 15 minutes from turning on until I can start browsing. It doesn't seem to be able to cope with more than one window open at any time, and when I try to work with several screens, just freezes and then I get the 'this programme is not responding' box.
Also, when I try to open certain web pages, a windows installer box pops up.

System is as follows : Mesh computer with XP Professional 2002.
AMD Athlon XP - 1.83 GHz - 480 RAM - Free space 17.9 GB

Would appreciate any suggestions - thank you.

Ness.
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#2
rshaffer61

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Hello Nessa1422 welcome to GTG.
Lets see what we can figure out here. You have provided some specs for your system but we eed a little more information. Please do the following and attach the requested logs in your next post.

Download Autoruns from the link in my signature below:

1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.









Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...


DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"
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#3
nessa1422

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Hello Nessa1422 welcome to GTG.
Lets see what we can figure out here. You have provided some specs for your system but we eed a little more information. Please do the following and attach the requested logs in your next post.

Download Autoruns from the link in my signature below:

1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.









Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...


DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"


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#4
rshaffer61

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:) There is no need to quote what is posted unless you are answering a specific question in a post. If you are answering a post right before then your response is enough.
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#5
nessa1422

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Hi,

Sorry, posted in error.

Reports as follows : Attached File  AutoRuns Txt.txt   37.35KB   52 downloads
Attached File  Quick Report.txt   27.42KB   40 downloads


Screen Shot.png

Thank you,
Ness
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#6
rshaffer61

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OK, temps and voltages look good so no problem there.
Everest report shows two issues to be addressed.

480 MB (PC2700 DDR SDRAM)

You are at bare minimum for XP to run correctly. Considering you have 512 megs of memory of which 32 megs is being used by your video onboard. That leaves the 480 free. XP needs 256 minimum to run which leaves only 124 megs for everything else. Even though this mayhave worked in the past the addition of programs and your Autoruns increasing could be using that all up. We suggest increasing your memory to 1 gig to make sure there is enough for everything to run correctly.
Go to HERE and run the Crucial online scanner.
This will give you the exact memory configuration for your system.
You do not have to buy the memory from there, but write down the information and if you need assistance in purchasing the upgrade memory GTG can assist with suggestions also.


Second issue is your HD free space is getting low.

114744 MB (18304 MB free)



My next post will include your Autoruns issue and suggestions.
You are close to that 15% area that the Master File Table or MFT needs to run correctly. Suggestion here is to uninstall unused programs, backup your data like videos, movie, music to a second hd, cd, flash drive or external hd to free up some space.

Edited by rshaffer61, 25 August 2010 - 09:19 AM.

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#7
rshaffer61

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Open Autoruns, click on "Logon" tab, and UN-check:


+ "Adobe ARM"
+ "Adobe Photo Downloader"
+ "Adobe Reader Speed Launcher"
+ "iTunesHelper"
+ "NvCplDaemon"
+ "QuickTime Task"
+ "SunJavaUpdateSched"
+ "TkBellExe"
+ "WinampAgent"
+ "MSMSGS"
+ "msnmsgr"
+ "Shockwave Updater"





When done restart computer and then:



Download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.


Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:

It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged

Let me know if things improve after completing all above steps.
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#8
nessa1422

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Hi,

Have done all you suggested and it seems to run a little faster, so thank you.
Screens still freeze if more than one is open, and freeze if left unworked on for a while.
May treat myself to memory upgrade when money allows.

Many thanks for your help,
Ness
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#9
rshaffer61

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I would suggest increasing your memory to 1 gig and doing the following to see if we can fix this freezing issue temporarily. I have a couple things we can try to resolve the issue so please bare with me for a bit if you don't mind.
Go to

Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Let me know if this fixes the problem
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#10
nessa1422

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Thanks - will try this tomorrow when I can let the computer run - and let you know.
Ness
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#11
rshaffer61

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Np I probably won't be around till about this time tomorrow. Got lawns to cut which will take me all day to do. I will check in when I get home. :) :) :)
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#12
nessa1422

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Hi,
Ran fine, and didn't take too long at all. Certainly is running better than before, so thanks again for helping.
Will sort memory out when funds allow.
Hope the mowing got done - if it stops raining here I might venture out myself!
Regards,
Ness :)
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#13
rshaffer61

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Mowed 5 yards and prob have another 5 to do tomorrow.
Congratulations. :) for a successful resolution for your issue.

You are very welcome. I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed us to assist you with your issue and for your patience.
Thank you for choosing GeeksToGo for help. :) :)
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