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Error Codes


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#1
Gpops69

Gpops69

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I am unable to install Microsoft or windows security updates I get error codes 8000FFFF and 80070643 .
can somepne help me fix this problem, as I have tried many differnt solutions without success. and I would really like to install these important updates.
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#2
rshaffer61

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:) Gpops69
When are these error codes happening?
What updates are you trying to install?
What solutions are you referencing you have tried?
Please do the following and post the requested log.


Please follow the steps below to enter the Event Viewer program in Vista. This will give me more information into what is causing your issue. You can get to Event viewer two ways and I will post both for you.

Method One

• Go to
• Start
• In the Search box type in Event Viewer in the search box and press Enter
• From this point you can follow from step four from the below method as they will be the same.
Method Two

• Go to Start
• Right click on the Computer Icon and select Manage
• Navigate to the Event Viewer, You will be prompted to accept the action you are going to perform. Click continue
• On the left window pane click on Local and then expand the Windows entry. This will allow you to see every error for the past 24 hours as well as the last 7 days in the right window pane.
• Look for the ones that correspond to the times that your issue occurred.
• If any are found please double click and expand the error. This will open and give you more information on the error.
• Please include that in your next reply.

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#3
Gpops69

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1-When I try to install updates
2-Security updates for M/soft office 2003 KB-982311
3- Security update for word viewer KB-2251437
4- Update for word viewer 2003 KB-978558
5- Update for Windows Vista KB-973917
6- Solutions tried are Windows fix-it and windows help
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#4
rshaffer61

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Event Viewer log?
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