Everytime she reboots her internet explorer options are changed.
The one that keeps making her crash we pinned down, in advanced internet options: Use HTTP 1.1 through proxy connection keeps on re-checking itself, she unchecks it.
Then she can stay online without crashing. But everytime she reboots it is checked again. (IE 6.0 with sp2)
She is not connecting through a proxy, so why do the settings keep going back to that?
OK well that is simple enough to reset that everytime you turn on the computer, but now when she is talking on AOL Instant Messenger (the one that came with the AOL se 9.0 security edition) Every message that is sent to her she receives twice.
What she has tried to fix it: First she ran a spyware scan with ad-aware, then with spybot S&D, then with bazooka. She fixed all the problems there. Next she ran a Avast virus scan. that found nothing. (YES all of these programs are kept up to date on her machine) Then per my advice she went to windows update to make sure her computer was up to date. And it is. Lastly she uninstalled and reinstalled AOL.
If anyone knows about this please help!!