While searching the web (can't recall address),I found a page which advised that a certain Facebook Form be completed to receive help. I completed the form, and received the response listed below:Hi,
Thanks for contacting Facebook. Before we respond personally, please review
these common questions and answers regarding this feature, which may be able to
help you more quickly. If your question isn't answered here, please follow the
instructions at the bottom of this email to contact us.
1. I want to get rid of captcha, request a username, or upload longer videos,
but I'm having trouble verifying my account.
2. I tried to activate my mobile texts (receive notifications on my phone
through text) but I didn’t receive a confirmation code text.
3. How do I upload photos from my phone?
4. I signed up with my mobile phone number and now I can’t log in.
5. I can’t log in to m.facebook.com on my phone. It keeps telling me to log in
again.
Q: I'm having trouble verifying my account.
A: Please try requesting a few more codes if you have not yet received a code to
verify your account. If you receive an error message that you have reached the
code limit, please wait a couple of days before trying to verify with your
mobile phone again. To verify your account with your mobile phone, request codes
at the following page:
https://register.fac...onfirmphone.php If you are seeing any other error, please reply to this email with a description
of the error.
Q: I tried to activate my mobile texts (receive notifications on my phone
through text) but I didn’t receive a confirmation code text.
A: Please try sending “On” (without quotation marks) instead of “f” to the same
number. Also, make sure that your phone does not include a signature at the end
of your text messages. This can interfere with Facebook Mobile correspondence.
Finally, be sure that outgoing texts are still included in your service plan.
Unfortunately, if this still does not resolve your problem, you will have to
contact your mobile carrier or wait until a later time to try activating this
feature again.
Q: How do I upload photos from my phone?
A: You can use your personalized upload email address to email a photo/video
from your computer or mobile phone. The uploaded content will then appear in
your Mobile Uploads album.
To see what your personalized upload email is, please log into your account,
then go to the following link:
http://www.facebook.com/mobileQ: I signed up with my mobile phone number and now I can’t log in.
A: If you signed up for Facebook from your mobile phone, you can log in with
your phone number and the password you created at sign up. Please be sure to
enter your entire phone number, including country code, but without any zeros,
plus symbols, or other special characters.
Q: I can’t log in to m.facebook.com on my phone. It keeps telling me to log in
again.
A: This is likely a cache or cookies problem. To fix it, please follow these
instructions carefully.
1. Though you may have already done so, please clear your mobile device’s cache
and cookies. You can usually do this from an option menu when your mobile
browser is open. Please consult your user’s guide to determine how to do this on
your particular device.
2. Enter
http://m.facebook.com as a new URL, rather than using a bookmark or a
link. Log out of Facebook if you have the option.
3. Enter your normal login details to log in. Please note that passwords are
case sensitive.
4. Repeat steps 1 through 3 as needed.
To recap, the answers covered above are:
1. I'm having trouble verifying my account.
2. I tried to activate my mobile texts (receive notifications on my phone
through text) but I didn’t receive a confirmation code text.
3. How do I upload photos from my phone?
4. I signed up with my mobile phone number and now I can’t log in.
5. I can’t log in to m.facebook.com on my phone. It keeps telling me to log in
again.
If your question is not in the list above, please reply to this email with any
details that will help us to resolve your issue.
Thanks,
The Facebook Team