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Toshiba External Hard Drive Formatting Not Recognized

Started by Kiwismom , Aug 28 2010 06:21 PM

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#1
Kiwismom

Posted 28 August 2010 - 06:21 PM

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I have a new Toshiba 640 GB External Hard Drive that suddenly isn't accessible. The drive is recognized but when I try to access it windows tells me it needs to be formatted. Device manager says the device is working properly and the drivers are up to date. When I originally installed the drive, the icon for it was an image of the Toshiba drive, now it's Local Drive E:.
I've searched the net for solutions, but have been unable to fix the problem. Anybody have any suggestions other than reformatting the drive? I really don't want to lose the information stored on it.