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Vista SP2 Will Not Install


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#1
lewie

lewie

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Well, one year after roll out, I'm still trying to install Vista SP2 on honey's computer.

I can't get past the initialization of the install.

I've tried the fix here: http://support.micro....com/kb/948465. Several times.

And here: http://technet.micro.../dd767387.aspx. Several times.

I can't even get the "readiness tool" to work.

Any help would be appreciated. The computer is an HP laptop running a 32 bit system.

Many thanks.

Freaking frustrated!

S.
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#2
Bing7

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hi, you have sp1 install already correct,and it will not let you install sp2 ,right

Edited by Bing7, 29 August 2010 - 02:23 PM.

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#3
lewie

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Yup. SP 1 in place. SP2 could not install.

Problem has been resolved with help from MS Support.

Long and short, a file missing, CBS MUM. Uninstalled ZA, replaced missing file, SP2 went in fine.

Thanks folks!

S.
PS. I want a Mac!
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