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i think ive imported a virus via a scam email from fedex

Started by Fizzy , Sep 01 2010 09:41 AM

This topic is locked

#1
Fizzy

Posted 01 September 2010 - 09:41 AM

Member

Member
12 posts

I stupidly fell for a scam email allegedly from Fedex.
I don’t know if I have imported a virus and what to do about it if I have. I would be really grateful if someone could advise me, as I am a typical “mum with a computer” who cant cope when things go wrong due to my lack of any real technical knowledge. With many thanks for any help you can give, Felicity

Email as below
----------------------------------------------------------------------------------------
Unfortunately we were not able to deliver postal package you sent on the 27th of July in time because the recipient's address is not correct.

Please print out the invoice copy attached and collect the package at our office
Your FEDEX
Attachment: YourInvoiceN646944OP.zip (23K)

Attachment: WD6128922.zip
Obama to Say "Operation Iraqi Freedom is Over"
Image
2738
Attachment 920.jpg
Attachment: YourInvoiceN646944OP.zip (23K)

The lines
Attachment WD6128922.zip Obama to Say "Operation Iraqi Freedom is Over"
Image
2738
Attachment 920.jpg
Did not appear o the email but appear here when I copy and paste!!

I clicked on the attachment which opened the download window (moxilla firefox) and showed a zipped file identified as ID N646944OP.zip
I double clicked on this and then again on "open"
nothing appeared to happen.

I have free AVG 9 which was running at the time, with anti virus/anti spywear/email scanner/rsesident shield all active, but link scanner and update manager NOT active. last updated today 1/09/2010

The routine scan run 2 hours before I opened the e-mail and run again 20 minutes after I think I might have opened it detected NO THREATS.

I have run Hijackthis and the result is
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:15:07, on 01/09/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.myheritage.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.myheritage.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: MHURLSearchHook Class - {1C4AB6A5-595F-4e86-B15F-F93CCE2BBD48} - C:\Program Files\Family Toolbar\tbhelper.dll
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: MHTBPos00 - {0C37B053-FD68-456a-82E1-D788EE342E6F} - C:\Program Files\Family Toolbar\tbcore3.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O3 - Toolbar: Family Toolbar - {FD2FD708-1F6F-4B68-B141-C5778F0C19BB} - C:\Program Files\Family Toolbar\tbcore3.dll
O4 - HKLM\..\Run: [RestartNeroSetup] "D:\NeroExpress\Installation\Setupx.exe"
O4 - HKLM\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Family Tree Builder Update] C:\Documents and Settings\Felicity\My Documents\FAMILY HISTORY\MyHeritage\Bin\FTBCheckUpdates.exe
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.mi...b?1222095570311
O18 - Protocol: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG9\Toolbar\ToolbarBroker.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe

--
End of file - 7698 bytes

#2
Essexboy

Posted 01 September 2010 - 02:14 PM

GeekU Moderator

Retired Staff
69,964 posts

Hi there lets have a good look to put your mind at rest

Posted Image

GMER Rootkit Scanner - Download - Homepage
[*] Download GMER
[*] Extract the contents of the zipped file to desktop.
[*] Double click GMER.exe.
Posted Image

[*] If it gives you a warning about rootkit activity and asks if you want to run a full scan...click on NO, then use the following settings for a more complete scan..
[*] In the right panel, you will see several boxes that have been checked. Ensure the following are UNCHECKED ...

IAT/EAT
Drives/Partition other than Systemdrive (typically C:\)
Show All (don't miss this one)

Click the image to enlarge it

Then click the Scan button & wait for it to finish.
Once done click on the [Save..] button, and in the File name area, type in "ark.txt"
Save the log where you can easily find it, such as your desktop.

**Caution**Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries
Please copy and paste the report into your Post.

THEN

Download OTL to your Desktop

Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
Select Scan all users
Under the Custom Scan box paste this in

netsvcs
drivers32
%SYSTEMDRIVE%\*.*
%systemroot%\Fonts\*.com
%systemroot%\Fonts\*.dll
%systemroot%\Fonts\*.ini
%systemroot%\Fonts\*.ini2
%systemroot%\Fonts\*.exe
%systemroot%\system32\spool\prtprocs\w32x86\*.*
%systemroot%\REPAIR\*.bak1
%systemroot%\REPAIR\*.ini
%systemroot%\system32\*.jpg
%systemroot%\*.jpg
%systemroot%\*.png
%systemroot%\*.scr
%systemroot%\*._sy
%APPDATA%\Adobe\Update\*.*
%ALLUSERSPROFILE%\Favorites\*.*
%APPDATA%\Microsoft\*.*
%PROGRAMFILES%\*.*
%APPDATA%\Update\*.*
%systemroot%\*. /mp /s
CREATERESTOREPOINT
%systemroot%\System32\config\*.sav
%PROGRAMFILES%\bak. /s
%systemroot%\system32\bak. /s
%ALLUSERSPROFILE%\Start Menu\*.lnk /x
%systemroot%\system32\config\systemprofile\*.dat /x
%systemroot%\*.config
%systemroot%\system32\*.db
%APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
%USERPROFILE%\Desktop\*.exe
%PROGRAMFILES%\Common Files\*.*
%systemroot%\*.src
%systemroot%\install\*.*
%systemroot%\system32\DLL\*.*
%systemroot%\system32\HelpFiles\*.*
%systemroot%\system32\rundll\*.*
%systemroot%\winn32\*.*
%systemroot%\Java\*.*
%systemroot%\system32\test\*.*
%systemroot%\system32\Rundll32\*.*
%systemroot%\AppPatch\Custom\*.*
%APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x
%PROGRAMFILES%\PC-Doctor\Downloads\*.*
%PROGRAMFILES%\Internet Explorer\*.tmp
%PROGRAMFILES%\Internet Explorer\*.dat
%USERPROFILE%\My Documents\*.exe
%USERPROFILE%\*.exe
%systemroot%\ADDINS\*.*
%systemroot%\assembly\*.bak2
%systemroot%\Config\*.*
%systemroot%\REPAIR\*.bak2
%systemroot%\SECURITY\Database\*.sdb /x
%systemroot%\SYSTEM\*.bak2
%systemroot%\Web\*.bak2
%systemroot%\Driver Cache\*.*
%PROGRAMFILES%\Mozilla Firefox\0*.exe
%ProgramFiles%\Microsoft Common\*.*
%ProgramFiles%\TinyProxy.
%USERPROFILE%\Favorites\*.url /x
%systemroot%\system32\*.bk
%systemroot%\*.te
%systemroot%\system32\system32\*.*
%ALLUSERSPROFILE%\*.dat /x
%systemroot%\system32\drivers\*.rmv
dir /b "%systemroot%\system32\*.exe" | find /i " " /c
dir /b "%systemroot%\*.exe" | find /i " " /c
%PROGRAMFILES%\Microsoft\*.*
%systemroot%\System32\Wbem\proquota.exe
%PROGRAMFILES%\Mozilla Firefox\*.dat
%USERPROFILE%\Cookies\*.txt /x
%SystemRoot%\system32\fonts\*.*
%systemroot%\system32\winlog\*.*
%systemroot%\system32\Language\*.*
%systemroot%\system32\Settings\*.*
%systemroot%\system32\*.quo
%SYSTEMROOT%\AppPatch\*.exe
%SYSTEMROOT%\inf\*.exe
%SYSTEMROOT%\Installer\*.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
Post both logs

#3
Fizzy

Posted 01 September 2010 - 04:44 PM

Member

Topic Starter
Member
12 posts

Thanks for the reply, it was incredibly clear and concise andjust what I needed. I have tried to do this but my computer is slowing down dramatically by the minute.Have installed gmer,run it but cannot now save the results. After a fruitless hour I have decided to go to bed and try again tomorrow.I really appreciate your help but just can't carry on now.Will be in touch tomorrow. Thanks so much, Felicity ( from darkest west wales!)

#4
Essexboy

Posted 02 September 2010 - 11:17 AM

GeekU Moderator

Retired Staff
69,964 posts

If GMER is not playing then go straight to the OTL scan and we will work from there

#5
Fizzy

Posted 03 September 2010 - 01:39 AM

Member

Topic Starter
Member
12 posts

Hi There!
I have done the OTL and here are the results

OTL logfile created on: 03/09/2010 08:26:35 - Run 1
OTL by OldTimer - Version 3.2.11.0 Folder = C:\Documents and Settings\Felicity\My Documents\Downloads
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 64.00% Memory free
4.00 Gb Paging File | 3.00 Gb Available in Paging File | 86.00% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 127.99 Gb Total Space | 111.19 Gb Free Space | 86.87% Space Free | Partition Type: NTFS
Drive D: | 167.82 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: MUM
Current User Name: Felicity
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: All users
Company Name Whitelist: On
Skip Microsoft Files: On
File Age = 90 Days
Output = Standard
Quick Scan

========== Processes (SafeList) ==========

PRC - [2010/09/03 08:13:23 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Felicity\My Documents\Downloads\OTL.exe
PRC - [2010/07/17 09:56:59 | 002,065,760 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgtray.exe
PRC - [2010/07/17 09:56:56 | 000,620,896 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgnsx.exe
PRC - [2010/07/17 09:56:56 | 000,515,424 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgrsx.exe
PRC - [2010/07/17 09:56:54 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgwdsvc.exe
PRC - [2010/07/17 09:56:26 | 000,723,296 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgcsrvx.exe
PRC - [2010/07/17 09:56:25 | 001,101,152 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgchsvx.exe
PRC - [2010/04/16 08:33:40 | 000,144,672 | ---- | M] (Apple Inc.) -- C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
PRC - [2009/04/24 12:57:30 | 000,092,008 | ---- | M] (TomTom) -- C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
PRC - [2009/04/24 12:57:28 | 000,251,240 | ---- | M] (TomTom) -- C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
PRC - [2008/04/14 01:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe

========== Modules (SafeList) ==========

MOD - [2010/09/03 08:13:23 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Felicity\My Documents\Downloads\OTL.exe
MOD - [2008/04/14 01:10:20 | 000,110,592 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\msscript.ocx

========== Win32 Services (SafeList) ==========

SRV - File not found [On_Demand | Stopped] -- C:\WINDOWS\System32\appmgmts.dll -- (AppMgmt)
SRV - [2010/07/17 09:56:54 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG9\avgwdsvc.exe -- (avg9wd)
SRV - [2010/04/19 10:25:38 | 000,430,152 | ---- | M] () [On_Demand | Stopped] -- C:\Program Files\AVG\AVG9\Toolbar\ToolbarBroker.exe -- (AVG Security Toolbar Service)
SRV - [2010/04/16 08:33:40 | 000,144,672 | ---- | M] (Apple Inc.) [Auto | Running] -- C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe -- (Apple Mobile Device)
SRV - [2009/04/24 12:57:30 | 000,092,008 | ---- | M] (TomTom) [Auto | Running] -- C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe -- (TomTomHOMEService)

========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- D:\FXDrv32.sys -- (FXDrv32)
DRV - [2010/07/17 09:56:57 | 000,243,024 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\avgtdix.sys -- (AvgTdiX)
DRV - [2010/07/17 09:56:26 | 000,216,400 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\avgldx86.sys -- (AvgLdx86)
DRV - [2010/06/03 09:17:43 | 000,029,584 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\avgmfx86.sys -- (AvgMfx86)
DRV - [2008/04/13 17:36:05 | 000,144,384 | ---- | M] (Windows ® Server 2003 DDK provider) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\hdaudbus.sys -- (HDAudBus)
DRV - [2007/08/10 06:52:44 | 004,603,904 | R--- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\RtkHDAud.sys -- (IntcAzAudAddService) Service for Realtek HD Audio (WDM)
DRV - [2007/06/27 02:58:17 | 002,303,488 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\ati2mtag.sys -- (ati2mtag)
DRV - [2007/05/31 08:19:22 | 000,096,896 | R--- | M] (Realtek Semiconductor Corporation ) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\Rtenicxp.sys -- (RTLE8023xp)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://search.myheritage.com

IE - HKU\.DEFAULT\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll ()
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll ()
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-1085031214-776561741-725345543-1004\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://search.myheritage.com
IE - HKU\S-1-5-21-1085031214-776561741-725345543-1004\..\URLSearchHook: {1C4AB6A5-595F-4e86-B15F-F93CCE2BBD48} - C:\Program Files\Family Toolbar\tbhelper.dll ()
IE - HKU\S-1-5-21-1085031214-776561741-725345543-1004\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll ()
IE - HKU\S-1-5-21-1085031214-776561741-725345543-1004\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-1085031214-776561741-725345543-1004\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.search.defaultenginename: "Yahoo! Search"
FF - prefs.js..browser.search.selectedEngine: "Yahoo! Search"
FF - prefs.js..browser.startup.homepage: "http://en-GB.start3....en-GB:official"
FF - prefs.js..extensions.enabledItems: {3f963a5b-e555-4543-90e2-c3908898db71}:9.0.0.845
FF - prefs.js..extensions.enabledItems: avg@igeared:4.504.019.002
FF - prefs.js..extensions.enabledItems: {FD2FD708-1F6F-4B68-B141-C5778F0C19BB}:1.0.3
FF - prefs.js..keyword.URL: "http://uk.yhs.search...2-tb-web_uk&p="
FF - prefs.js..network.proxy.no_proxies_on: "*.local"

FF - HKLM\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2010/03/28 20:19:11 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\{3f963a5b-e555-4543-90e2-c3908898db71}: C:\Program Files\AVG\AVG9\Firefox [2010/07/21 08:54:44 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\avg@igeared: C:\Program Files\AVG\AVG9\Toolbar\Firefox\avg@igeared [2010/05/22 12:44:38 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.6\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010/07/14 19:53:57 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.6\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010/07/14 19:53:56 | 000,000,000 | ---D | M]

[2009/07/30 17:58:18 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Felicity\Application Data\Mozilla\Extensions
[2009/05/14 12:15:00 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Felicity\Application Data\Mozilla\Extensions\[email protected]
[2010/09/03 08:08:05 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Felicity\Application Data\Mozilla\Firefox\Profiles\vhdw6j9w.default\extensions
[2010/04/28 08:02:08 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Documents and Settings\Felicity\Application Data\Mozilla\Firefox\Profiles\vhdw6j9w.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2010/09/03 08:08:05 | 000,000,000 | ---D | M] -- C:\Program Files\Mozilla Firefox\extensions
[2009/08/28 17:15:34 | 000,000,000 | ---D | M] (Family Toolbar) -- C:\Program Files\Mozilla Firefox\extensions\{FD2FD708-1F6F-4B68-B141-C5778F0C19BB}
[2010/07/14 19:53:51 | 000,001,538 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\amazon-en-GB.xml
[2010/07/14 19:53:51 | 000,000,947 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\chambers-en-GB.xml
[2010/07/14 19:53:51 | 000,000,769 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\eBay-en-GB.xml
[2009/08/28 17:15:28 | 000,003,803 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\MyHeritage.xml
[2010/07/14 19:53:51 | 000,001,135 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\yahoo-en-GB.xml

O1 HOSTS File: ([2001/08/18 13:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (HP Print Enhancer) - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll (Hewlett-Packard Co.)
O2 - BHO: (MHTBPos00 Class) - {0C37B053-FD68-456a-82E1-D788EE342E6F} - C:\Program Files\Family Toolbar\tbcore3.dll ()
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (AVG Security Toolbar BHO) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll ()
O2 - BHO: (HP Smart BHO Class) - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.)
O3 - HKLM\..\Toolbar: (AVG Security Toolbar) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll ()
O3 - HKLM\..\Toolbar: (Family Toolbar) - {FD2FD708-1F6F-4B68-B141-C5778F0C19BB} - C:\Program Files\Family Toolbar\tbcore3.dll ()
O3 - HKU\S-1-5-21-1085031214-776561741-725345543-1004\..\Toolbar\WebBrowser: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - No CLSID value found.
O3 - HKU\S-1-5-21-1085031214-776561741-725345543-1004\..\Toolbar\WebBrowser: (AVG Security Toolbar) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll ()
O3 - HKU\S-1-5-21-1085031214-776561741-725345543-1004\..\Toolbar\WebBrowser: (Family Toolbar) - {FD2FD708-1F6F-4B68-B141-C5778F0C19BB} - C:\Program Files\Family Toolbar\tbcore3.dll ()
O4 - HKLM..\Run: [Alcmtr] C:\WINDOWS\Alcmtr.exe (Realtek Semiconductor Corp.)
O4 - HKLM..\Run: [AVG9_TRAY] C:\Program Files\AVG\AVG9\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [Family Tree Builder Update] C:\Documents and Settings\Felicity\My Documents\FAMILY HISTORY\MyHeritage\Bin\FTBCheckUpdates.exe (MyHeritage)
O4 - HKLM..\Run: [hpqSRMon] File not found
O4 - HKLM..\Run: [RestartNeroSetup] D:\NeroExpress\Installation\Setupx.exe File not found
O4 - HKLM..\Run: [SkyTel] C:\WINDOWS\SkyTel.exe (Realtek Semiconductor Corp.)
O4 - HKLM..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe ()
O4 - HKU\S-1-5-21-1085031214-776561741-725345543-1004..\Run: [TomTomHOME.exe] C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe (TomTom)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE (Microsoft Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-1085031214-776561741-725345543-1004\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O8 - Extra context menu item: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office\Office10\EXCEL.EXE (Microsoft Corporation)
O9 - Extra Button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} http://www.update.mi...b?1222095570311 (WUWebControl Class)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://download.macr...ash/swflash.cab (Shockwave Flash Object)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O18 - Protocol\Handler\avgsecuritytoolbar {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll ()
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll (AVG Technologies CZ, s.r.o.)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\AtiExtEvent: DllName - Ati2evxx.dll - C:\WINDOWS\System32\ati2evxx.dll (ATI Technologies Inc.)
O20 - Winlogon\Notify\avgrsstarter: DllName - avgrsstx.dll - C:\WINDOWS\System32\avgrsstx.dll (AVG Technologies CZ, s.r.o.)
O24 - Desktop WallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O24 - Desktop BackupWallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2008/09/22 14:14:29 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

NetSvcs: 6to4 - File not found
NetSvcs: AppMgmt - C:\WINDOWS\System32\appmgmts.dll File not found
NetSvcs: Ias - File not found
NetSvcs: Iprip - File not found
NetSvcs: Irmon - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: Wmi - C:\WINDOWS\System32\wmi.dll (Microsoft Corporation)
NetSvcs: WmdmPmSp - File not found

Drivers32: msacm.iac2 - C:\WINDOWS\system32\iac25_32.ax (Intel Corporation)
Drivers32: msacm.l3acm - C:\WINDOWS\system32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: msacm.sl_anet - C:\WINDOWS\System32\sl_anet.acm (Sipro Lab Telecom Inc.)
Drivers32: msacm.trspch - C:\WINDOWS\System32\tssoft32.acm (DSP GROUP, INC.)
Drivers32: vidc.cvid - C:\WINDOWS\System32\iccvid.dll (Radius Inc.)
Drivers32: vidc.iv31 - C:\WINDOWS\System32\ir32_32.dll ()
Drivers32: vidc.iv32 - C:\WINDOWS\System32\ir32_32.dll ()
Drivers32: vidc.iv41 - C:\WINDOWS\System32\ir41_32.ax (Intel Corporation)
Drivers32: vidc.iv50 - C:\WINDOWS\System32\ir50_32.dll (Intel Corporation)
Drivers32: VIDC.MP42 - C:\WINDOWS\System32\MPG4C32.DLL (Microsoft Corporation)
Drivers32: VIDC.MPG4 - C:\WINDOWS\System32\MPG4C32.DLL (Microsoft Corporation)

CREATERESTOREPOINT
Restore point Set: OTL Restore Point (16902109354000384)

========== Files/Folders - Created Within 90 Days ==========

[2010/09/01 15:14:46 | 000,000,000 | ---D | C] -- C:\Program Files\Trend Micro
[2010/07/17 09:56:56 | 000,012,536 | ---- | C] (AVG Technologies CZ, s.r.o.) -- C:\WINDOWS\System32\avgrsstx.dll
[2010/06/24 09:24:14 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Adobe
[2010/06/12 07:54:54 | 000,000,000 | ---D | C] -- C:\Program Files\iPod
[2010/06/12 07:54:47 | 000,000,000 | ---D | C] -- C:\Program Files\iTunes
[2010/06/12 07:54:47 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
[2010/06/12 07:53:14 | 000,000,000 | ---D | C] -- C:\Program Files\QuickTime
[2010/06/12 07:51:13 | 000,000,000 | ---D | C] -- C:\Program Files\Bonjour
[4 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files - Modified Within 90 Days ==========

[2010/09/03 08:11:07 | 000,000,000 | ---- | M] () -- C:\Documents and Settings\Felicity\Local Settings\Application Data\prvlcl.dat
[2010/09/03 07:58:02 | 064,233,847 | ---- | M] () -- C:\WINDOWS\System32\drivers\Avg\incavi.avm
[2010/09/03 07:51:55 | 000,000,006 | -H-- | M] () -- C:\WINDOWS\tasks\SA.DAT
[2010/09/03 07:51:52 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2010/09/01 23:55:27 | 000,000,178 | -HS- | M] () -- C:\Documents and Settings\Felicity\ntuser.ini
[2010/09/01 23:55:26 | 003,145,728 | -H-- | M] () -- C:\Documents and Settings\Felicity\NTUSER.DAT
[2010/09/01 16:35:24 | 000,040,448 | ---- | M] () -- C:\Documents and Settings\Felicity\My Documents\I stupidly fell for a scam email allegedly from Fedex.doc
[2010/09/01 15:14:48 | 000,001,734 | ---- | M] () -- C:\Documents and Settings\Felicity\Desktop\HijackThis.lnk
[2010/09/01 09:41:02 | 000,002,422 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2010/08/12 07:43:43 | 000,125,320 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2010/08/11 22:15:01 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2010/08/11 22:14:29 | 000,488,244 | ---- | M] () -- C:\WINDOWS\System32\PerfStringBackup.INI
[2010/08/11 22:14:29 | 000,432,356 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2010/08/11 22:14:29 | 000,067,312 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2010/08/02 20:58:09 | 000,000,260 | ---- | M] () -- C:\Documents and Settings\Felicity\My Documents\spider.sav
[2010/07/17 09:56:57 | 000,243,024 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\WINDOWS\System32\drivers\avgtdix.sys
[2010/07/17 09:56:56 | 000,012,536 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\WINDOWS\System32\avgrsstx.dll
[2010/07/17 09:56:26 | 000,216,400 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\WINDOWS\System32\drivers\avgldx86.sys
[2010/07/05 08:31:51 | 000,053,231 | ---- | M] () -- C:\Documents and Settings\Felicity\My Documents\Smart1158815.ged
[2010/06/24 09:24:28 | 000,001,729 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Adobe Reader 9.lnk
[2010/06/19 23:04:58 | 000,011,848 | ---- | M] () -- C:\Documents and Settings\Felicity\My Documents\Smart1158815 - 19 Jun 2010.zip
[2010/06/12 07:55:39 | 000,001,804 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\iTunes.lnk
[2010/06/12 07:47:00 | 000,000,284 | ---- | M] () -- C:\WINDOWS\tasks\AppleSoftwareUpdate.job
[4 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files Created - No Company Name ==========

[2010/09/01 21:44:08 | 000,293,376 | ---- | C] () -- C:\Documents and Settings\Felicity\Desktop\gmer.exe
[2010/09/01 16:00:32 | 000,040,448 | ---- | C] () -- C:\Documents and Settings\Felicity\My Documents\I stupidly fell for a scam email allegedly from Fedex.doc
[2010/09/01 15:14:48 | 000,001,734 | ---- | C] () -- C:\Documents and Settings\Felicity\Desktop\HijackThis.lnk
[2010/08/02 20:58:09 | 000,000,260 | ---- | C] () -- C:\Documents and Settings\Felicity\My Documents\spider.sav
[2010/06/24 09:24:28 | 000,001,729 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Adobe Reader 9.lnk
[2010/06/23 18:00:36 | 000,000,000 | ---- | C] () -- C:\Documents and Settings\Felicity\Local Settings\Application Data\prvlcl.dat
[2010/06/19 23:04:58 | 000,011,848 | ---- | C] () -- C:\Documents and Settings\Felicity\My Documents\Smart1158815 - 19 Jun 2010.zip
[2010/06/19 12:32:43 | 000,053,231 | ---- | C] () -- C:\Documents and Settings\Felicity\My Documents\Smart1158815.ged
[2010/06/12 07:55:39 | 000,001,804 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\iTunes.lnk
[2009/08/28 17:17:39 | 000,000,223 | ---- | C] () -- C:\WINDOWS\MyHeritage.INI
[2009/08/28 17:15:26 | 000,454,656 | ---- | C] () -- C:\WINDOWS\System32\PaintX.dll
[2008/09/22 14:37:39 | 000,003,085 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\hpzinstall.log
[2008/09/22 14:28:29 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2001/07/07 03:00:00 | 000,003,399 | ---- | C] () -- C:\WINDOWS\System32\hptcpmon.ini

========== LOP Check ==========

[2010/05/24 10:42:30 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG Security Toolbar
[2010/05/22 12:42:39 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\avg9
[2009/08/28 17:21:13 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\MyHeritage
[2010/06/12 07:55:34 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
[2009/08/29 08:49:09 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
[2009/08/28 17:15:46 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Felicity\Application Data\MyHeritage
[2010/05/19 22:47:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Felicity\Application Data\Spotify
[2009/08/28 17:15:26 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Felicity\Application Data\The Complete Genealogy Reporter - FTB
[2009/05/14 12:14:56 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Felicity\Application Data\TomTom

========== Purity Check ==========

========== Custom Scans ==========

< >

< >

< %SYSTEMDRIVE%\*.* >
[2008/09/22 14:14:29 | 000,000,000 | ---- | M] () -- C:\AUTOEXEC.BAT
[2008/09/23 19:08:08 | 000,000,211 | RHS- | M] () -- C:\boot.ini
[2008/09/22 14:14:29 | 000,000,000 | ---- | M] () -- C:\CONFIG.SYS
[2008/09/22 14:14:29 | 000,000,000 | RHS- | M] () -- C:\IO.SYS
[2008/09/22 14:14:29 | 000,000,000 | RHS- | M] () -- C:\MSDOS.SYS
[2008/09/23 19:06:00 | 000,047,564 | RHS- | M] () -- C:\NTDETECT.COM
[2008/10/27 09:30:34 | 000,250,048 | RHS- | M] () -- C:\ntldr
[2010/09/03 07:51:47 | 2145,386,496 | -HS- | M] () -- C:\pagefile.sys

< %systemroot%\Fonts\*.com >
[2006/04/18 15:39:28 | 000,026,040 | ---- | M] () -- C:\WINDOWS\Fonts\GlobalMonospace.CompositeFont
[2006/06/29 14:53:56 | 000,026,489 | ---- | M] () -- C:\WINDOWS\Fonts\GlobalSansSerif.CompositeFont
[2006/04/18 15:39:28 | 000,029,779 | ---- | M] () -- C:\WINDOWS\Fonts\GlobalSerif.CompositeFont
[2006/06/29 14:58:52 | 000,030,808 | ---- | M] () -- C:\WINDOWS\Fonts\GlobalUserInterface.CompositeFont

< %systemroot%\Fonts\*.dll >

< %systemroot%\Fonts\*.ini >
[2008/09/22 14:14:15 | 000,000,067 | -HS- | M] () -- C:\WINDOWS\Fonts\desktop.ini

< %systemroot%\Fonts\*.ini2 >

< %systemroot%\Fonts\*.exe >

< %systemroot%\system32\spool\prtprocs\w32x86\*.* >
[2008/07/06 13:06:10 | 000,089,088 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\spool\prtprocs\w32x86\filterpipelineprintproc.dll
[2006/04/10 14:02:32 | 000,074,240 | ---- | M] (Hewlett-Packard Corporation) -- C:\WINDOWS\system32\spool\prtprocs\w32x86\hpzpp054.dll
[2007/12/17 18:05:32 | 000,278,016 | ---- | M] (Hewlett-Packard Corporation) -- C:\WINDOWS\system32\spool\prtprocs\w32x86\hpzpp5mu.dll
[2008/07/06 11:50:03 | 000,597,504 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\spool\prtprocs\w32x86\printfilterpipelinesvc.exe

< %systemroot%\REPAIR\*.bak1 >

< %systemroot%\REPAIR\*.ini >

< %systemroot%\system32\*.jpg >

< %systemroot%\*.jpg >

< %systemroot%\*.png >

< %systemroot%\*.scr >

< %systemroot%\*._sy >

< %APPDATA%\Adobe\Update\*.* >

< %ALLUSERSPROFILE%\Favorites\*.* >

< %APPDATA%\Microsoft\*.* >

< %PROGRAMFILES%\*.* >

< %APPDATA%\Update\*.* >

< %systemroot%\*. /mp /s >

< %systemroot%\System32\config\*.sav >
[2008/09/22 22:03:05 | 000,090,112 | ---- | M] () -- C:\WINDOWS\system32\config\default.sav
[2008/09/22 22:03:05 | 000,606,208 | ---- | M] () -- C:\WINDOWS\system32\config\software.sav
[2008/09/22 22:03:04 | 000,421,888 | ---- | M] () -- C:\WINDOWS\system32\config\system.sav

< %PROGRAMFILES%\bak. /s >

< %systemroot%\system32\bak. /s >

< %ALLUSERSPROFILE%\Start Menu\*.lnk /x >
[2008/10/27 09:35:07 | 000,000,272 | -HS- | M] () -- C:\Documents and Settings\All Users\Start Menu\desktop.ini

< %systemroot%\system32\config\systemprofile\*.dat /x >

< %systemroot%\*.config >

< %systemroot%\system32\*.db >

< %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x >
[2008/09/23 19:11:50 | 000,000,177 | -HS- | M] () -- C:\Documents and Settings\Felicity\Application Data\Microsoft\Internet Explorer\Quick Launch\desktop.ini
[2008/09/22 14:18:19 | 000,000,079 | ---- | M] () -- C:\Documents and Settings\Felicity\Application Data\Microsoft\Internet Explorer\Quick Launch\Show Desktop.scf

< %USERPROFILE%\Desktop\*.exe >
[2009/12/15 11:24:00 | 000,293,376 | ---- | M] () -- C:\Documents and Settings\Felicity\Desktop\gmer.exe
[2009/05/14 12:14:20 | 019,163,552 | ---- | M] (TomTom International B.V.) -- C:\Documents and Settings\Felicity\Desktop\TomTomHOME2winlatest.exe

< %PROGRAMFILES%\Common Files\*.* >

< %systemroot%\*.src >

< %systemroot%\install\*.* >

< %systemroot%\system32\DLL\*.* >

< %systemroot%\system32\HelpFiles\*.* >

< %systemroot%\system32\rundll\*.* >

< %systemroot%\winn32\*.* >

< %systemroot%\Java\*.* >

< %systemroot%\system32\test\*.* >

< %systemroot%\system32\Rundll32\*.* >

< %systemroot%\AppPatch\Custom\*.* >

< %APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x >

< %PROGRAMFILES%\PC-Doctor\Downloads\*.* >

< %PROGRAMFILES%\Internet Explorer\*.tmp >

< %PROGRAMFILES%\Internet Explorer\*.dat >

< %USERPROFILE%\My Documents\*.exe >

< %USERPROFILE%\*.exe >

< %systemroot%\ADDINS\*.* >

< %systemroot%\assembly\*.bak2 >

< %systemroot%\Config\*.* >

< %systemroot%\REPAIR\*.bak2 >

< %systemroot%\SECURITY\Database\*.sdb /x >

< %systemroot%\SYSTEM\*.bak2 >

< %systemroot%\Web\*.bak2 >

< %systemroot%\Driver Cache\*.* >

< %PROGRAMFILES%\Mozilla Firefox\0*.exe >

< %ProgramFiles%\Microsoft Common\*.* >

< %ProgramFiles%\TinyProxy. >

< %USERPROFILE%\Favorites\*.url /x >
[2008/09/23 19:11:50 | 000,000,122 | -HS- | M] () -- C:\Documents and Settings\Felicity\Favorites\Desktop.ini

< %systemroot%\system32\*.bk >

< %systemroot%\*.te >

< %systemroot%\system32\system32\*.* >

< %ALLUSERSPROFILE%\*.dat /x >

< %systemroot%\system32\drivers\*.rmv >

< dir /b "%systemroot%\system32\*.exe" | find /i " " /c >

< dir /b "%systemroot%\*.exe" | find /i " " /c >

< %PROGRAMFILES%\Microsoft\*.* >

< %systemroot%\System32\Wbem\proquota.exe >

< %PROGRAMFILES%\Mozilla Firefox\*.dat >

< %USERPROFILE%\Cookies\*.txt /x >
[2010/09/03 08:21:06 | 000,311,296 | ---- | M] () -- C:\Documents and Settings\Felicity\Cookies\index.dat

< %SystemRoot%\system32\fonts\*.* >

< %systemroot%\system32\winlog\*.* >

< %systemroot%\system32\Language\*.* >

< %systemroot%\system32\Settings\*.* >

< %systemroot%\system32\*.quo >

< %SYSTEMROOT%\AppPatch\*.exe >

< %SYSTEMROOT%\inf\*.exe >
[2008/04/14 01:12:38 | 000,208,896 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\inf\unregmp2.exe

< %SYSTEMROOT%\Installer\*.exe >

< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >

< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs >
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install\\LastSuccessTime: 2010-08-11 21:15:05
< End of report >

OTL Extras logfile created on: 03/09/2010 08:26:35 - Run 1
OTL by OldTimer - Version 3.2.11.0 Folder = C:\Documents and Settings\Felicity\My Documents\Downloads
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 64.00% Memory free
4.00 Gb Paging File | 3.00 Gb Available in Paging File | 86.00% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 127.99 Gb Total Space | 111.19 Gb Free Space | 86.87% Space Free | Partition Type: NTFS
Drive D: | 167.82 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: MUM
Current User Name: Felicity
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: All users
Company Name Whitelist: On
Skip Microsoft Files: On
File Age = 90 Days
Output = Standard
Quick Scan

========== Extra Registry (SafeList) ==========

========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

[HKEY_USERS\S-1-5-21-1085031214-776561741-725345543-1004\SOFTWARE\Classes\<extension>]
.html [@ = htmlfile] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
htmlfile [edit] -- "C:\Program Files\Microsoft Office\Office10\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "C:\Program Files\Microsoft Office\Office10\msohtmed.exe" /p %1 (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"C:\Program Files\HP\Digital Imaging\bin\hpqCopy.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqCopy.exe:*:Enabled:hpqcopy.exe -- (Hewlett-Packard Development Company, L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe:*:Enabled:hpofxm08.exe -- (Hewlett-Packard Development Company, L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe" = C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe:*:Enabled:hposfx08.exe -- (Hewlett-Packard Development Company, L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hposid01.exe" = C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqcopy2.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqcopy2.exe:*:Enabled:hpqcopy2.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe:*:Enabled:hpzwiz01.exe -- (Hewlett-Packard Development Company, L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe:*:Enabled:hpoews01.exe -- (Hewlett-Packard Development Company, L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe:*:Enabled:hpiscnapp.exe -- (Hewlett-Packard)
"C:\Program Files\Common Files\HP\Digital Imaging\bin\hpqPhotoCrm.exe" = C:\Program Files\Common Files\HP\Digital Imaging\bin\hpqPhotoCrm.exe:*:Enabled:hpqphotocrm.exe -- (Hewlett-Packard Development Co. L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpqsudi.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqsudi.exe:*:Enabled:hpqsudi.exe -- (Hewlett-Packard Development Co. L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpqpsapp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqpsapp.exe:*:Enabled:hpqpsapp.exe -- (Hewlett-Packard Development Co. L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpofxs08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpofxs08.exe:*:Enabled:hpofxs08.exe -- (Hewlett-Packard Development Company, L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpqpse.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqpse.exe:*:Enabled:hpqpse.exe -- (Hewlett-Packard Development Co. L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe:*:Enabled:hpqgplgtupl.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe:*:Enabled:hpqusgm.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe:*:Enabled:hpqusgh.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\HP Software Update\hpwucli.exe" = C:\Program Files\HP\HP Software Update\hpwucli.exe:*:Enabled:hpwucli.exe -- (Hewlett-Packard)
"C:\Program Files\HP\Digital Imaging\Smart Web Printing\SmartWebPrintExe.exe" = C:\Program Files\HP\Digital Imaging\Smart Web Printing\SmartWebPrintExe.exe:*:Enabled:smartwebprintexe.exe -- (Hewlett-Packard Co.)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\AVG\AVG8\avgemc.exe" = C:\Program Files\AVG\AVG8\avgemc.exe:*:Enabled:avgemc.exe -- File not found
"C:\Program Files\AVG\AVG8\avgupd.exe" = C:\Program Files\AVG\AVG8\avgupd.exe:*:Enabled:avgupd.exe -- File not found
"C:\Program Files\Spotify\spotify.exe" = C:\Program Files\Spotify\spotify.exe:*:Enabled:Spotify -- (Spotify AB)
"C:\Program Files\HP\Digital Imaging\bin\hpqCopy.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqCopy.exe:*:Enabled:hpqcopy.exe -- (Hewlett-Packard Development Company, L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe:*:Enabled:hpofxm08.exe -- (Hewlett-Packard Development Company, L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe" = C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe:*:Enabled:hposfx08.exe -- (Hewlett-Packard Development Company, L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hposid01.exe" = C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqcopy2.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqcopy2.exe:*:Enabled:hpqcopy2.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe:*:Enabled:hpzwiz01.exe -- (Hewlett-Packard Development Company, L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe:*:Enabled:hpoews01.exe -- (Hewlett-Packard Development Company, L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe:*:Enabled:hpiscnapp.exe -- (Hewlett-Packard)
"C:\Program Files\Common Files\HP\Digital Imaging\bin\hpqPhotoCrm.exe" = C:\Program Files\Common Files\HP\Digital Imaging\bin\hpqPhotoCrm.exe:*:Enabled:hpqphotocrm.exe -- (Hewlett-Packard Development Co. L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpqsudi.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqsudi.exe:*:Enabled:hpqsudi.exe -- (Hewlett-Packard Development Co. L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpqpsapp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqpsapp.exe:*:Enabled:hpqpsapp.exe -- (Hewlett-Packard Development Co. L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpofxs08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpofxs08.exe:*:Enabled:hpofxs08.exe -- (Hewlett-Packard Development Company, L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpqpse.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqpse.exe:*:Enabled:hpqpse.exe -- (Hewlett-Packard Development Co. L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe:*:Enabled:hpqgplgtupl.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe:*:Enabled:hpqusgm.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe:*:Enabled:hpqusgh.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\HP Software Update\hpwucli.exe" = C:\Program Files\HP\HP Software Update\hpwucli.exe:*:Enabled:hpwucli.exe -- (Hewlett-Packard)
"C:\Program Files\HP\Digital Imaging\Smart Web Printing\SmartWebPrintExe.exe" = C:\Program Files\HP\Digital Imaging\Smart Web Printing\SmartWebPrintExe.exe:*:Enabled:smartwebprintexe.exe -- (Hewlett-Packard Co.)
"C:\Program Files\AVG\AVG9\avgupd.exe" = C:\Program Files\AVG\AVG9\avgupd.exe:*:Enabled:avgupd.exe -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG9\avgnsx.exe" = C:\Program Files\AVG\AVG9\avgnsx.exe:*:Enabled:avgnsx.exe -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\iTunes\iTunes.exe" = C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes -- (Apple Inc.)

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{00203668-8170-44A0-BE44-B632FA4D780F}" = Adobe AIR
"{0289B35E-DC07-4c7a-9710-BBD686EA4B7D}" = Status
"{055EE59D-217B-43A7-ABFF-507B966405D8}" = ATI Catalyst Control Center
"{05E7B5BE-6E53-EBE9-E51F-B0513239B093}" = Catalyst Control Center Graphics Previews Common
"{0915B10F-8597-4FE7-BC4D-EA3E2FDA646A}" = PS_AIO_03_C4400_Software_Min
"{09633A5E-3089-41A8-9FF1-382171423C5D}" = PSSWCORE
"{136CFE1A-8B61-36A5-1071-FD4C6DCE6820}" = ccc-utility
"{15B8AFD9-92E9-4E86-96D9-83FAC510B82E}" = HPPhotoSmartPhotobookWebPack1
"{16A7373C-4B50-7314-61DD-331A4AECD571}" = CCC Help English
"{1ADABB42-F098-0778-BC92-D66B3C5ED538}" = Catalyst Control Center Graphics Full Existing
"{22F761D1-8063-4170-ADF7-2D2F47834CA9}" = VideoToolkit01
"{2614F54E-A828-49FA-93BA-45A3F756BFAA}" = 32 Bit HP CIO Components Installer
"{276E3ECB-E9E9-494E-A3F9-173BAD7D9643}" = C4400
"{28BE306E-5DA6-4F9C-BDB0-DBA3C8C6FFFD}" = QuickTime
"{2AFEAA03-2DFE-4519-A629-EDAB6541ABE9}" = HPSSupply
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{3700194C-C5DD-439A-BE06-A66960CA4C70}" = MSVCSetup
"{3E908702-AF35-4611-9518-955DA24B7E07}" = Microsoft XML Parser and SDK
"{43BF39DA-7C73-C00F-D5AF-775D1EC73EF3}" = Skins
"{4A3D0CF8-60FF-4CEF-91A4-A1F001424602}" = DocProc
"{4A70EF07-7F88-4434-BB61-D1DE8AE93DD4}" = SolutionCenter
"{4CC59DA1-469B-49A5-9F6B-C4D26990294A}" = PS_AIO_03_C4400_ProductContext
"{4DBCFDD9-2C48-7DD4-4FBE-082E457943B5}" = ccc-core-preinstall
"{4E7C28C7-D5DA-4E9F-A1CA-60490B54AE35}" = UnloadSupport
"{553255F3-78FD-40F1-A6F8-6882140265FE}" = Apple Application Support
"{5534D076-81B6-209F-119B-1A792D380C21}" = Catalyst Control Center Graphics Full New
"{5A3FEF2D-0E14-412E-869C-421AB373EE43}" = C4400_Help
"{5C86E6C3-BDEC-EA73-984A-DB5A30724EF9}" = Catalyst Control Center Core Implementation
"{5ECB3A3C-980B-4D12-9724-25DCB07A1F47}" = iTunes
"{63FF21C9-A810-464F-B60A-3111747B1A6D}" = GPBaseService2
"{64BFAD18-CE72-152A-AA9A-8C2AC170DC9E}" = Catalyst Control Center Graphics Light
"{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder
"{68763C27-235D-4165-A961-FDEA228CE504}" = AiOSoftwareNPI
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{6C71FEFE-6582-4B09-808E-E347892BFE00}" = BTOffer
"{6F5E2F4A-377D-4700-B0E3-8F7F7507EA15}" = CustomerResearchQFolder
"{70E1E357-E57C-4284-B04E-58196DC27BC1}" = PanoStandAlone
"{736C803C-DD3B-4015-BC51-AFB9E67B9076}" = Readme
"{77DCDCE3-2DED-62F3-8154-05E745472D07}" = Acrobat.com
"{787D1A33-A97B-4245-87C0-7174609A540C}" = HP Update
"{7E7B7865-6C80-4373-8BC1-C2EB9431F9DE}" = ProductContextNPI
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{86732AE7-CB91-4f15-B091-FBA3D3926CD6}" = HP Photosmart C4400 All-In-One Driver Software 11.0 Rel .3
"{8777AC6D-89F9-4793-8266-DE406F343E89}" = QFolder
"{87E2B986-07E8-477a-93DC-AF0B6758B192}" = DocProcQFolder
"{8A253629-0511-4854-8B4E-46E57E66005C}" = Bonjour
"{8ACECB7C-5EB2-42B3-A2E1-B91878B6C5D7}" = PS_AIO_03_C4400_Software
"{8F3C31C5-9C3A-4AA8-8EFA-71290A7AD533}" = TomTom HOME Visual Studio Merge Modules
"{8FF6F5CA-4E30-4E3B-B951-204CAAA2716A}" = SmartWebPrinting
"{90280409-6000-11D3-8CFE-0050048383C9}" = Microsoft Office XP Professional with FrontPage
"{9C2D4047-0E40-499a-AC7A-C4B9BB12FE03}" = TrayApp
"{9DE1BE03-AFE2-4CDB-BFEB-D06D736CD01A}" = Apple Mobile Device Support
"{9F4EE72A-C5C9-42ad-ABEF-427690843577}" = MarketResearch
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{AA2E8A46-B45E-4aea-8A23-88AB57D04523}" = WebReg
"{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder
"{AC76BA86-7AD7-1033-7B44-A93000000001}" = Adobe Reader 9.3
"{AC76BA86-7AD7-5760-0000-900000000003}" = Japanese Fonts Support For Adobe Reader 9
"{BA20221E-4D27-8DFA-14C2-D673CEB1C888}" = ccc-core-static
"{BDBE2F3E-42DB-4d4a-8CB1-19BA765DBC6C}" = HP Photosmart, Officejet and Deskjet 7.0.A
"{BF08AB1C-3357-4f20-A200-8EBB8EF27C59}" = BufferChm
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C43326F5-F135-4551-8270-7F7ABA0462E1}" = HPProductAssistant
"{C8753E28-2680-49BF-BD48-DD38FD086EFE}" = AiO_Scan_CDA
"{C89B5E3A-690F-4CEE-909A-BF869E198B0A}" = Scan
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D16B4BE6-8B10-422f-8034-96D1CA9483B5}" = GPBaseService
"{D74CFE48-087F-46E1-80E6-E2950E1A8DCE}" = HP Photosmart Essential 2.5
"{E133E97F-5186-4503-BEC8-752EB9E8EBD7}" = Copy
"{E535C94A-B87F-4182-BEA8-1E9322078D3E}" = Cards_Calendar_OrderGift_DoMorePlugout
"{E96B0085-6659-486b-A221-5042A042728D}" = Toolbox
"{EF1ADA5A-0B1A-4662-8C55-7475A61D8B65}" = DeviceDiscovery
"{EF9E56EE-0243-4BAD-88F4-5E7508AA7D96}" = Destination Component
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F6076EF9-08E1-442F-B6A2-BFB61B295A14}" = Fax_CDA
"{FBB980B0-63F8-4B48-8D65-90F1D9F81D9F}" = NewCopy_CDA
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"All ATI Software" = ATI - Software Uninstall Utility
"ATI Display Driver" = ATI Display Driver
"AVG9Uninstall" = AVG Free 9.0
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Family Tree Builder" = MyHeritage Family Tree Builder
"family_historian_is1" = Family Historian 2.1.8
"HijackThis" = HijackThis 2.0.2
"HP Imaging Device Functions" = HP Imaging Device Functions 11.0
"HP Photosmart Essential" = HP Photosmart Essential 3.0
"HP Smart Web Printing" = HP Smart Web Printing 4.60
"HP Solution Center & Imaging Support Tools" = HP Solution Center 13.0
"HPExtendedCapabilities" = HP Customer Participation Program 11.0
"HPOCR" = OCR Software by I.R.I.S. 11.0
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Mozilla Firefox (3.6.6)" = Mozilla Firefox (3.6.6)
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"Shop for HP Supplies" = Shop for HP Supplies
"Spotify" = Spotify
"TomTom HOME" = TomTom HOME 2.6.3.1609
"Windows XP Service Pack" = Windows XP Service Pack 3

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 14/05/2009 08:02:54 | Computer Name = MUM | Source = TomTomHOMEService | ID = 10000
Description =

Error - 30/07/2009 11:17:45 | Computer Name = MUM | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 30/07/2009 12:45:23 | Computer Name = MUM | Source = MsiInstaller | ID = 11904
Description = Product: SolutionCenter -- Error 1904. Module C:\WINDOWS\system32\Macromed\Flash\Flash9e.ocx
failed to register. HRESULT -2147220473. Contact your support personnel.

Error - 29/08/2009 05:59:52 | Computer Name = MUM | Source = Application Error | ID = 1000
Description = Faulting application hpqgptmu.exe, version 120.0.5.8, faulting module
hpqgptmu.exe, version 120.0.5.8, fault address 0x00011451.

Error - 29/08/2009 06:00:03 | Computer Name = MUM | Source = Application Error | ID = 1001
Description = Fault bucket 414843237.

Error - 29/08/2009 06:00:12 | Computer Name = MUM | Source = Application Error | ID = 1000
Description = Faulting application hpqgptmu.exe, version 120.0.5.8, faulting module
hpqgptmu.exe, version 120.0.5.8, fault address 0x00011451.

Error - 29/08/2009 06:00:18 | Computer Name = MUM | Source = Application Error | ID = 1001
Description = Fault bucket 414843237.

Error - 29/08/2009 06:00:26 | Computer Name = MUM | Source = Application Error | ID = 1000
Description = Faulting application hpqgptmu.exe, version 120.0.5.8, faulting module
hpqgptmu.exe, version 120.0.5.8, fault address 0x00011451.

Error - 29/08/2009 06:00:33 | Computer Name = MUM | Source = Application Error | ID = 1001
Description = Fault bucket 414843237.

[ System Events ]
Error - 28/08/2010 04:00:13 | Computer Name = MUM | Source = Service Control Manager | ID = 7022
Description = The HP CUE DeviceDiscovery Service service hung on starting.

Error - 29/08/2010 06:16:19 | Computer Name = MUM | Source = Service Control Manager | ID = 7022
Description = The HP CUE DeviceDiscovery Service service hung on starting.

Error - 30/08/2010 05:24:56 | Computer Name = MUM | Source = Service Control Manager | ID = 7022
Description = The HP CUE DeviceDiscovery Service service hung on starting.

Error - 31/08/2010 02:50:59 | Computer Name = MUM | Source = Service Control Manager | ID = 7022
Description = The HP CUE DeviceDiscovery Service service hung on starting.

Error - 01/09/2010 04:42:49 | Computer Name = MUM | Source = Service Control Manager | ID = 7022
Description = The HP CUE DeviceDiscovery Service service hung on starting.

Error - 01/09/2010 18:00:52 | Computer Name = MUM | Source = BROWSER | ID = 8007
Description = The browser was unable to update the service status bits. The data
is the error.

Error - 01/09/2010 18:10:28 | Computer Name = MUM | Source = Service Control Manager | ID = 7022
Description = The HP CUE DeviceDiscovery Service service hung on starting.

Error - 01/09/2010 18:56:37 | Computer Name = MUM | Source = Service Control Manager | ID = 7022
Description = The HP CUE DeviceDiscovery Service service hung on starting.

Error - 02/09/2010 03:03:33 | Computer Name = MUM | Source = Service Control Manager | ID = 7022
Description = The HP CUE DeviceDiscovery Service service hung on starting.

Error - 03/09/2010 02:53:40 | Computer Name = MUM | Source = Service Control Manager | ID = 7022
Description = The HP CUE DeviceDiscovery Service service hung on starting.

< End of report >

Thanks again for the help
Felicity
Just realised I could have attached these rather than copied and pasted-sorry

#6
Essexboy

Posted 03 September 2010 - 12:38 PM

GeekU Moderator

Retired Staff
69,964 posts

No problem - they are easier to read when pasted

Run OTL

Under the Custom Scans/Fixes box at the bottom, paste in the following

:OTL
DRV - File not found [Kernel | On_Demand | Stopped] -- D:\FXDrv32.sys -- (FXDrv32)
O3 - HKU\S-1-5-21-1085031214-776561741-725345543-1004\..\Toolbar\WebBrowser: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - No CLSID value found.

:Files
ipconfig /flushdns /c

:Commands
[purity]
[resethosts]
[emptytemp]
[EMPTYFLASH]
[CREATERESTOREPOINT]
[Reboot]
Then click the Run Fix button at the top
Let the program run unhindered, reboot the PC when it is done
Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

#7
Fizzy

Posted 04 September 2010 - 04:36 AM

Member

Topic Starter
Member
12 posts

All processes killed
Error: Unable to interpret <OTL> in the current context!
Error: Unable to interpret <DRV - File not found [Kernel | On_Demand | Stopped] -- D:\FXDrv32.sys -- (FXDrv32)> in the current context!
Error: Unable to interpret <O3 - HKU\S-1-5-21-1085031214-776561741-725345543-1004\..\Toolbar\WebBrowser: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - No CLSID value found.> in the current context!
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Documents and Settings\Felicity\Desktop\cmd.bat deleted successfully.
C:\Documents and Settings\Felicity\Desktop\cmd.txt deleted successfully.
========== COMMANDS ==========
C:\WINDOWS\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully

[EMPTYTEMP]

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: Felicity
->Temp folder emptied: 611710208 bytes
->Temporary Internet Files folder emptied: 241695234 bytes
->FireFox cache emptied: 46508850 bytes
->Flash cache emptied: 29639 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 281061343 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 1138618 bytes
%systemroot%\System32 .tmp files removed: 2577 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 24534344 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 77527488 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33728 bytes
RecycleBin emptied: 197882326 bytes

Total Files Cleaned = 1,414.00 mb

[EMPTYFLASH]

User: All Users

User: Default User

User: Felicity
->Flash cache emptied: 0 bytes

User: LocalService

User: NetworkService

Total Flash Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point (0)

OTL by OldTimer - Version 3.2.11.0 log created on 09042010_102622

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...

I have downloaded and saved Combofix to my desk top but am having problems disabling my antivirus and antispyware.
I have opened windows for both Windows security and AVG but cannot find out how to disable them ..........any advice?

#8
Essexboy

Posted 04 September 2010 - 04:49 AM

GeekU Moderator

Retired Staff
69,964 posts

In that case run Combofix, but do not allow your antivirus to quarantine any files whilst it is running

#9
Fizzy

Posted 04 September 2010 - 06:43 AM

Member

Topic Starter
Member
12 posts

ComboFix 10-09-03.02 - Felicity 04/09/2010 13:35:00.1.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1919.1499 [GMT 1:00]
Running from: c:\documents and settings\Felicity\Desktop\ComboFix.exe
.

((((((((((((((((((((((((( Files Created from 2010-08-04 to 2010-09-04 )))))))))))))))))))))))))))))))
.

2010-09-04 09:26 . 2010-09-04 09:26 -------- d-----w- C:\_OTL
2010-09-03 21:41 . 2010-09-03 21:41 79760 ----a-w- c:\documents and settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
2010-09-01 14:14 . 2010-09-01 14:14 -------- d-----w- c:\program files\Trend Micro

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-09-04 12:31 . 2009-07-30 16:52 -------- d-----w- c:\documents and settings\Felicity\Application Data\HPAppData
2010-09-04 10:41 . 2010-06-23 17:00 0 ----a-w- c:\documents and settings\Felicity\Local Settings\Application Data\prvlcl.dat
2010-06-30 12:31 . 2001-08-18 12:00 149504 ----a-w- c:\windows\system32\schannel.dll
2010-06-24 12:22 . 2001-08-18 12:00 916480 ----a-w- c:\windows\system32\wininet.dll
2010-06-23 13:44 . 2001-08-18 12:00 1851904 ----a-w- c:\windows\system32\win32k.sys
2010-06-21 15:27 . 2001-08-18 12:00 354304 ----a-w- c:\windows\system32\drivers\srv.sys
2010-06-17 14:03 . 2001-08-18 12:00 80384 ----a-w- c:\windows\system32\iccvid.dll
2010-06-14 14:31 . 2008-09-22 13:13 744448 ----a-w- c:\windows\PCHEALTH\HELPCTR\Binaries\helpsvc.exe
2010-06-14 07:41 . 2001-08-18 12:00 1172480 ----a-w- c:\windows\system32\msxml3.dll
2010-06-12 06:49 . 2010-06-12 06:49 73000 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.1.1.12\SetupAdmin.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{1C4AB6A5-595F-4e86-B15F-F93CCE2BBD48}"= "c:\program files\Family Toolbar\tbhelper.dll" [2009-05-07 355840]

[HKEY_CLASSES_ROOT\clsid\{1c4ab6a5-595f-4e86-b15f-f93cce2bbd48}]
[HKEY_CLASSES_ROOT\URLSearchHook.MHURLSearchHook.1]
[HKEY_CLASSES_ROOT\TypeLib\{1EA6B471-CAD2-419a-9539-0586EEFE2D09}]
[HKEY_CLASSES_ROOT\URLSearchHook.MHURLSearchHook]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{0C37B053-FD68-456a-82E1-D788EE342E6F}]
2009-05-07 21:46 2642432 ----a-w- c:\program files\Family Toolbar\tbcore3.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{FD2FD708-1F6F-4B68-B141-C5778F0C19BB}"= "c:\program files\Family Toolbar\tbcore3.dll" [2009-05-07 2642432]

[HKEY_CLASSES_ROOT\clsid\{fd2fd708-1f6f-4b68-b141-c5778f0c19bb}]
[HKEY_CLASSES_ROOT\MHToolbar.MHToolbar.3]
[HKEY_CLASSES_ROOT\TypeLib\{EC4085F2-8DB3-45a6-AD0B-CA289F3C5D7E}]
[HKEY_CLASSES_ROOT\MHToolbar.MHToolbar]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{FD2FD708-1F6F-4B68-B141-C5778F0C19BB}"= "c:\program files\Family Toolbar\tbcore3.dll" [2009-05-07 2642432]

[HKEY_CLASSES_ROOT\clsid\{fd2fd708-1f6f-4b68-b141-c5778f0c19bb}]
[HKEY_CLASSES_ROOT\MHToolbar.MHToolbar.3]
[HKEY_CLASSES_ROOT\TypeLib\{EC4085F2-8DB3-45a6-AD0B-CA289F3C5D7E}]
[HKEY_CLASSES_ROOT\MHToolbar.MHToolbar]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TomTomHOME.exe"="c:\program files\TomTom HOME 2\TomTomHOMERunner.exe" [2009-04-24 251240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2006-11-10 90112]
"RTHDCPL"="RTHDCPL.EXE" [2007-08-10 16384000]
"SkyTel"="SkyTel.EXE" [2007-08-03 1826816]
"Family Tree Builder Update"="c:\documents and settings\Felicity\My Documents\FAMILY HISTORY\MyHeritage\Bin\FTBCheckUpdates.exe" [2009-01-14 113680]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-17 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-04-28 142120]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-12-22 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-06-09 976832]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\System32\CTFMON.EXE" [2008-04-14 15360]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2008-3-25 214360]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Spotify\\spotify.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqcopy2.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=
"c:\\Program Files\\Common Files\\HP\\Digital Imaging\\bin\\hpqPhotoCrm.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqsudi.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqpsapp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxs08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqpse.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgplgtupl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgpc01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqusgm.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqusgh.exe"=
"c:\\Program Files\\HP\\HP Software Update\\hpwucli.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Smart Web Printing\\SmartWebPrintExe.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R2 TomTomHOMEService;TomTomHOMEService;c:\program files\TomTom HOME 2\TomTomHOMEService.exe [24/04/2009 12:57 92008]
S3 FXDrv32;FXDrv32;\??\d:\fxdrv32.sys --> d:\FXDrv32.sys [?]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder

2010-06-12 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://search.myheritage.com
mStart Page = hxxp://search.myheritage.com
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\Felicity\Application Data\Mozilla\Firefox\Profiles\vhdw6j9w.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo! Search
FF - prefs.js: browser.startup.homepage - hxxp://en-GB.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-GB:official
FF - prefs.js: keyword.URL - hxxp://uk.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_uk&p=
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
.
- - - - ORPHANS REMOVED - - - -

Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
HKLM-Run-RestartNeroSetup - d:\neroexpress\Installation\Setupx.exe
HKLM-Run-hpqSRMon - (no file)

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-09-04 13:36
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Reinstall\æHõwæ*]
"DisplayName"="?\11\09"
"DeviceDesc"="?\11\09"
"ProviderName"="?\1c?\11??H\11??"
"MFG"="???"
"ReinstallString"=".10.1000.7"
"DeviceInstanceIds"=multi:"c:\\ati\\support\\7-7-igp_xp32_dd_ccc_wdm_sb_gart_enu_49709\\driver\\sbdrv\\smbus\\smbusati.inf\00"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(676)
c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'explorer.exe'(2628)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
.

Completion time: 2010-09-04 13:37:48
ComboFix-quarantined-files.txt 2010-09-04 12:37

Pre-Run: 120,983,064,576 bytes free
Post-Run: 120,957,779,968 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

- - End Of File - - C9FF0FCAC45234ACD255B62AE7AD4165

Managed to disable antivirus in the end and then ran Combofix
Here is the report

#10
Essexboy

Posted 04 September 2010 - 06:54 AM

GeekU Moderator

Retired Staff
69,964 posts

On completion of this run can you let me know of any problems

1. Please open Notepad

Click Start , then Run
Type notepad .exe in the Run Box.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

File::
d:\FXDrv32.sys

Driver::
FXDrv32

3. Then in the text file go to FILE > SAVE AS and in the dropdown box select SAVE AS TYPE to ALL FILES

4. Save the above as CFScript.txt

5. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

Posted Image

6. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:

Combofix.txt
A new OTListit log.

#11
Fizzy

Posted 04 September 2010 - 10:29 AM

Member

Topic Starter
Member
12 posts

ComboFix 10-09-03.02 - Felicity 04/09/2010 15:47:36.2.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1919.1354 [GMT 1:00]
Running from: c:\documents and settings\Felicity\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Felicity\Desktop\CFScript.txt

FILE ::
"d:\FXDrv32.sys"
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_FXDRV32
-------\Service_FXDrv32

((((((((((((((((((((((((( Files Created from 2010-08-04 to 2010-09-04 )))))))))))))))))))))))))))))))
.

2010-09-04 09:26 . 2010-09-04 09:26 -------- d-----w- C:\_OTL
2010-09-03 21:41 . 2010-09-03 21:41 79760 ----a-w- c:\documents and settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
2010-09-01 14:14 . 2010-09-01 14:14 -------- d-----w- c:\program files\Trend Micro

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-09-04 12:31 . 2009-07-30 16:52 -------- d-----w- c:\documents and settings\Felicity\Application Data\HPAppData
2010-09-04 10:41 . 2010-06-23 17:00 0 ----a-w- c:\documents and settings\Felicity\Local Settings\Application Data\prvlcl.dat
2010-06-30 12:31 . 2001-08-18 12:00 149504 ----a-w- c:\windows\system32\schannel.dll
2010-06-24 12:22 . 2001-08-18 12:00 916480 ----a-w- c:\windows\system32\wininet.dll
2010-06-23 13:44 . 2001-08-18 12:00 1851904 ----a-w- c:\windows\system32\win32k.sys
2010-06-21 15:27 . 2001-08-18 12:00 354304 ----a-w- c:\windows\system32\drivers\srv.sys
2010-06-17 14:03 . 2001-08-18 12:00 80384 ----a-w- c:\windows\system32\iccvid.dll
2010-06-14 14:31 . 2008-09-22 13:13 744448 ----a-w- c:\windows\PCHEALTH\HELPCTR\Binaries\helpsvc.exe
2010-06-14 07:41 . 2001-08-18 12:00 1172480 ----a-w- c:\windows\system32\msxml3.dll
2010-06-12 06:49 . 2010-06-12 06:49 73000 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.1.1.12\SetupAdmin.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{1C4AB6A5-595F-4e86-B15F-F93CCE2BBD48}"= "c:\program files\Family Toolbar\tbhelper.dll" [2009-05-07 355840]

[HKEY_CLASSES_ROOT\clsid\{1c4ab6a5-595f-4e86-b15f-f93cce2bbd48}]
[HKEY_CLASSES_ROOT\URLSearchHook.MHURLSearchHook.1]
[HKEY_CLASSES_ROOT\TypeLib\{1EA6B471-CAD2-419a-9539-0586EEFE2D09}]
[HKEY_CLASSES_ROOT\URLSearchHook.MHURLSearchHook]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{0C37B053-FD68-456a-82E1-D788EE342E6F}]
2009-05-07 21:46 2642432 ----a-w- c:\program files\Family Toolbar\tbcore3.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{FD2FD708-1F6F-4B68-B141-C5778F0C19BB}"= "c:\program files\Family Toolbar\tbcore3.dll" [2009-05-07 2642432]

[HKEY_CLASSES_ROOT\clsid\{fd2fd708-1f6f-4b68-b141-c5778f0c19bb}]
[HKEY_CLASSES_ROOT\MHToolbar.MHToolbar.3]
[HKEY_CLASSES_ROOT\TypeLib\{EC4085F2-8DB3-45a6-AD0B-CA289F3C5D7E}]
[HKEY_CLASSES_ROOT\MHToolbar.MHToolbar]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{FD2FD708-1F6F-4B68-B141-C5778F0C19BB}"= "c:\program files\Family Toolbar\tbcore3.dll" [2009-05-07 2642432]

[HKEY_CLASSES_ROOT\clsid\{fd2fd708-1f6f-4b68-b141-c5778f0c19bb}]
[HKEY_CLASSES_ROOT\MHToolbar.MHToolbar.3]
[HKEY_CLASSES_ROOT\TypeLib\{EC4085F2-8DB3-45a6-AD0B-CA289F3C5D7E}]
[HKEY_CLASSES_ROOT\MHToolbar.MHToolbar]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TomTomHOME.exe"="c:\program files\TomTom HOME 2\TomTomHOMERunner.exe" [2009-04-24 251240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2006-11-10 90112]
"RTHDCPL"="RTHDCPL.EXE" [2007-08-10 16384000]
"SkyTel"="SkyTel.EXE" [2007-08-03 1826816]
"Family Tree Builder Update"="c:\documents and settings\Felicity\My Documents\FAMILY HISTORY\MyHeritage\Bin\FTBCheckUpdates.exe" [2009-01-14 113680]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-17 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-04-28 142120]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-12-22 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-06-09 976832]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\System32\CTFMON.EXE" [2008-04-14 15360]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2008-3-25 214360]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Spotify\\spotify.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqcopy2.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=
"c:\\Program Files\\Common Files\\HP\\Digital Imaging\\bin\\hpqPhotoCrm.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqsudi.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqpsapp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxs08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqpse.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgplgtupl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgpc01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqusgm.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqusgh.exe"=
"c:\\Program Files\\HP\\HP Software Update\\hpwucli.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Smart Web Printing\\SmartWebPrintExe.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R2 TomTomHOMEService;TomTomHOMEService;c:\program files\TomTom HOME 2\TomTomHOMEService.exe [24/04/2009 12:57 92008]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder

2010-06-12 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://search.myheritage.com
mStart Page = hxxp://search.myheritage.com
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\Felicity\Application Data\Mozilla\Firefox\Profiles\vhdw6j9w.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo! Search
FF - prefs.js: browser.startup.homepage - hxxp://en-GB.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-GB:official
FF - prefs.js: keyword.URL - hxxp://uk.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_uk&p=
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-09-04 15:51
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Reinstall\æHõwæ*]
"DisplayName"="?\11\09"
"DeviceDesc"="?\11\09"
"ProviderName"="?\1c?\11??H\11??"
"MFG"="???"
"ReinstallString"=".10.1000.7"
"DeviceInstanceIds"=multi:"c:\\ati\\support\\7-7-igp_xp32_dd_ccc_wdm_sb_gart_enu_49709\\driver\\sbdrv\\smbus\\smbusati.inf\00"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(680)
c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'explorer.exe'(3992)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\System32\Ati2evxx.exe
c:\windows\system32\Ati2evxx.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\windows\RTHDCPL.EXE
c:\program files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
c:\program files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
c:\program files\iPod\bin\iPodService.exe
c:\windows\system32\imapi.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\msiexec.exe
c:\program files\HP\Digital Imaging\bin\hpqSTE08.exe
c:\program files\HP\Digital Imaging\bin\hpqbam08.exe
c:\program files\HP\Digital Imaging\bin\hpqgpc01.exe
.
**************************************************************************
.
Completion time: 2010-09-04 15:52:38 - machine was rebooted
ComboFix-quarantined-files.txt 2010-09-04 14:52
ComboFix2.txt 2010-09-04 12:37

Pre-Run: 120,965,758,976 bytes free
Post-Run: 120,881,598,464 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

- - End Of File - - EB87C123BBEF837986460DA530ACB2D5

OTL logfile created on: 04/09/2010 17:25:08 - Run 3
OTL by OldTimer - Version 3.2.11.0 Folder = C:\Documents and Settings\Felicity\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 72.00% Memory free
4.00 Gb Paging File | 3.00 Gb Available in Paging File | 90.00% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 127.99 Gb Total Space | 112.61 Gb Free Space | 87.99% Space Free | Partition Type: NTFS
Drive D: | 167.82 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: MUM
Current User Name: Felicity
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: All users
Company Name Whitelist: On
Skip Microsoft Files: On
File Age = 90 Days
Output = Standard
Quick Scan

========== Processes (SafeList) ==========

PRC - [2010/09/03 08:13:23 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Felicity\Desktop\OTL.exe
PRC - [2010/07/14 19:53:46 | 000,910,296 | ---- | M] (Mozilla Corporation) -- C:\Program Files\Mozilla Firefox\firefox.exe
PRC - [2010/04/16 08:33:40 | 000,144,672 | ---- | M] (Apple Inc.) -- C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
PRC - [2009/04/24 12:57:30 | 000,092,008 | ---- | M] (TomTom) -- C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
PRC - [2009/04/24 12:57:28 | 000,251,240 | ---- | M] (TomTom) -- C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
PRC - [2008/04/14 01:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe

========== Modules (SafeList) ==========

MOD - [2010/09/03 08:13:23 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Felicity\Desktop\OTL.exe
MOD - [2008/04/14 01:10:20 | 000,110,592 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\msscript.ocx

========== Win32 Services (SafeList) ==========

SRV - File not found [On_Demand | Stopped] -- C:\WINDOWS\System32\appmgmts.dll -- (AppMgmt)
SRV - [2010/04/16 08:33:40 | 000,144,672 | ---- | M] (Apple Inc.) [Auto | Running] -- C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe -- (Apple Mobile Device)
SRV - [2009/04/24 12:57:30 | 000,092,008 | ---- | M] (TomTom) [Auto | Running] -- C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe -- (TomTomHOMEService)

========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Running] -- C:\ComboFix\catchme.sys -- (catchme)
DRV - [2008/04/13 17:36:05 | 000,144,384 | ---- | M] (Windows ® Server 2003 DDK provider) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\hdaudbus.sys -- (HDAudBus)
DRV - [2007/08/10 06:52:44 | 004,603,904 | R--- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\RtkHDAud.sys -- (IntcAzAudAddService) Service for Realtek HD Audio (WDM)
DRV - [2007/06/27 02:58:17 | 002,303,488 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\ati2mtag.sys -- (ati2mtag)
DRV - [2007/05/31 08:19:22 | 000,096,896 | R--- | M] (Realtek Semiconductor Corporation ) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\Rtenicxp.sys -- (RTLE8023xp)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://search.myheritage.com

IE - HKU\.DEFAULT\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - Reg Error: Key error. File not found
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - Reg Error: Key error. File not found
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-1085031214-776561741-725345543-1004\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://search.myheritage.com
IE - HKU\S-1-5-21-1085031214-776561741-725345543-1004\..\URLSearchHook: {1C4AB6A5-595F-4e86-B15F-F93CCE2BBD48} - C:\Program Files\Family Toolbar\tbhelper.dll ()
IE - HKU\S-1-5-21-1085031214-776561741-725345543-1004\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-1085031214-776561741-725345543-1004\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.search.defaultenginename: "Yahoo! Search"
FF - prefs.js..browser.search.selectedEngine: "Yahoo! Search"
FF - prefs.js..browser.startup.homepage: "http://en-GB.start3....en-GB:official"
FF - prefs.js..extensions.enabledItems: {FD2FD708-1F6F-4B68-B141-C5778F0C19BB}:1.0.3
FF - prefs.js..keyword.URL: "http://uk.yhs.search...2-tb-web_uk&p="
FF - prefs.js..network.proxy.no_proxies_on: "*.local"

FF - HKLM\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2010/03/28 20:19:11 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.6\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010/07/14 19:53:57 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.6\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010/07/14 19:53:56 | 000,000,000 | ---D | M]

[2009/07/30 17:58:18 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Felicity\Application Data\Mozilla\Extensions
[2009/05/14 12:15:00 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Felicity\Application Data\Mozilla\Extensions\[email protected]
[2010/09/04 13:50:52 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Felicity\Application Data\Mozilla\Firefox\Profiles\vhdw6j9w.default\extensions
[2010/04/28 08:02:08 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Documents and Settings\Felicity\Application Data\Mozilla\Firefox\Profiles\vhdw6j9w.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2010/09/04 13:50:52 | 000,000,000 | ---D | M] -- C:\Program Files\Mozilla Firefox\extensions
[2009/08/28 17:15:34 | 000,000,000 | ---D | M] (Family Toolbar) -- C:\Program Files\Mozilla Firefox\extensions\{FD2FD708-1F6F-4B68-B141-C5778F0C19BB}
[2010/07/14 19:53:51 | 000,001,538 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\amazon-en-GB.xml
[2010/07/14 19:53:51 | 000,000,947 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\chambers-en-GB.xml
[2010/07/14 19:53:51 | 000,000,769 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\eBay-en-GB.xml
[2009/08/28 17:15:28 | 000,003,803 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\MyHeritage.xml
[2010/07/14 19:53:51 | 000,001,135 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\yahoo-en-GB.xml

O1 HOSTS File: ([2010/09/04 15:50:29 | 000,000,027 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (HP Print Enhancer) - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll (Hewlett-Packard Co.)
O2 - BHO: (MHTBPos00 Class) - {0C37B053-FD68-456a-82E1-D788EE342E6F} - C:\Program Files\Family Toolbar\tbcore3.dll ()
O2 - BHO: (HP Smart BHO Class) - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.)
O3 - HKLM\..\Toolbar: (Family Toolbar) - {FD2FD708-1F6F-4B68-B141-C5778F0C19BB} - C:\Program Files\Family Toolbar\tbcore3.dll ()
O3 - HKU\S-1-5-21-1085031214-776561741-725345543-1004\..\Toolbar\WebBrowser: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - No CLSID value found.
O3 - HKU\S-1-5-21-1085031214-776561741-725345543-1004\..\Toolbar\WebBrowser: (Family Toolbar) - {FD2FD708-1F6F-4B68-B141-C5778F0C19BB} - C:\Program Files\Family Toolbar\tbcore3.dll ()
O4 - HKLM..\Run: [Family Tree Builder Update] C:\Documents and Settings\Felicity\My Documents\FAMILY HISTORY\MyHeritage\Bin\FTBCheckUpdates.exe (MyHeritage)
O4 - HKLM..\Run: [SkyTel] C:\WINDOWS\SkyTel.exe (Realtek Semiconductor Corp.)
O4 - HKLM..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe ()
O4 - HKU\S-1-5-21-1085031214-776561741-725345543-1004..\Run: [TomTomHOME.exe] C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe (TomTom)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE (Microsoft Corporation)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-1085031214-776561741-725345543-1004\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-1085031214-776561741-725345543-1004\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKU\S-1-5-21-1085031214-776561741-725345543-1004\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKU\S-1-5-21-1085031214-776561741-725345543-1004\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O8 - Extra context menu item: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office\Office10\EXCEL.EXE (Microsoft Corporation)
O9 - Extra Button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} http://www.update.mi...b?1222095570311 (WUWebControl Class)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://download.macr...ash/swflash.cab (Shockwave Flash Object)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\AtiExtEvent: DllName - Ati2evxx.dll - C:\WINDOWS\System32\ati2evxx.dll (ATI Technologies Inc.)
O24 - Desktop WallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O24 - Desktop BackupWallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2008/09/22 14:14:29 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

NetSvcs: 6to4 - File not found
NetSvcs: AppMgmt - C:\WINDOWS\System32\appmgmts.dll File not found
NetSvcs: Ias - File not found
NetSvcs: Iprip - File not found
NetSvcs: Irmon - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: Wmi - C:\WINDOWS\System32\wmi.dll (Microsoft Corporation)
NetSvcs: WmdmPmSp - File not found

Drivers32: msacm.iac2 - C:\WINDOWS\system32\iac25_32.ax (Intel Corporation)
Drivers32: msacm.l3acm - C:\WINDOWS\system32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: msacm.sl_anet - C:\WINDOWS\System32\sl_anet.acm (Sipro Lab Telecom Inc.)
Drivers32: msacm.trspch - C:\WINDOWS\System32\tssoft32.acm (DSP GROUP, INC.)
Drivers32: vidc.cvid - C:\WINDOWS\System32\iccvid.dll (Radius Inc.)
Drivers32: vidc.iv31 - C:\WINDOWS\System32\ir32_32.dll ()
Drivers32: vidc.iv32 - C:\WINDOWS\System32\ir32_32.dll ()
Drivers32: vidc.iv41 - C:\WINDOWS\System32\ir41_32.ax (Intel Corporation)
Drivers32: vidc.iv50 - C:\WINDOWS\System32\ir50_32.dll (Intel Corporation)
Drivers32: VIDC.MP42 - C:\WINDOWS\System32\MPG4C32.DLL (Microsoft Corporation)
Drivers32: VIDC.MPG4 - C:\WINDOWS\System32\MPG4C32.DLL (Microsoft Corporation)

CREATERESTOREPOINT
Restore point Set: OTL Restore Point (16902109354000384)

========== Files/Folders - Created Within 90 Days ==========

[2010/09/04 15:52:40 | 000,000,000 | ---D | C] -- C:\WINDOWS\temp
[2010/09/04 15:47:06 | 000,000,000 | RHSD | C] -- C:\cmdcons
[2010/09/04 13:32:53 | 000,212,480 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWXCACLS.exe
[2010/09/04 13:32:53 | 000,161,792 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWREG.exe
[2010/09/04 13:32:53 | 000,136,704 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWSC.exe
[2010/09/04 13:32:53 | 000,031,232 | ---- | C] (NirSoft) -- C:\WINDOWS\NIRCMD.exe
[2010/09/04 13:32:49 | 000,000,000 | ---D | C] -- C:\WINDOWS\ERDNT
[2010/09/04 13:32:07 | 000,000,000 | ---D | C] -- C:\Qoobox
[2010/09/04 10:26:22 | 000,000,000 | ---D | C] -- C:\_OTL
[2010/09/03 08:13:23 | 000,574,976 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Felicity\Desktop\OTL.exe
[2010/09/01 15:14:46 | 000,000,000 | ---D | C] -- C:\Program Files\Trend Micro
[2010/06/24 09:24:14 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Adobe
[2010/06/12 07:54:54 | 000,000,000 | ---D | C] -- C:\Program Files\iPod
[2010/06/12 07:54:47 | 000,000,000 | ---D | C] -- C:\Program Files\iTunes
[2010/06/12 07:54:47 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
[2010/06/12 07:53:14 | 000,000,000 | ---D | C] -- C:\Program Files\QuickTime
[2010/06/12 07:51:13 | 000,000,000 | ---D | C] -- C:\Program Files\Bonjour

========== Files - Modified Within 90 Days ==========

[2010/09/04 15:52:28 | 000,001,870 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\HP Photosmart Essential 3.0.lnk
[2010/09/04 15:50:38 | 000,000,227 | ---- | M] () -- C:\WINDOWS\system.ini
[2010/09/04 15:50:29 | 000,000,027 | ---- | M] () -- C:\WINDOWS\System32\drivers\etc\hosts
[2010/09/04 15:50:21 | 000,000,006 | -H-- | M] () -- C:\WINDOWS\tasks\SA.DAT
[2010/09/04 15:50:19 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2010/09/04 15:49:12 | 003,145,728 | -H-- | M] () -- C:\Documents and Settings\Felicity\NTUSER.DAT
[2010/09/04 15:49:12 | 000,000,178 | -HS- | M] () -- C:\Documents and Settings\Felicity\ntuser.ini
[2010/09/04 15:47:10 | 000,000,327 | RHS- | M] () -- C:\boot.ini
[2010/09/04 13:34:20 | 000,000,327 | ---- | M] () -- C:\Boot.bak
[2010/09/04 11:41:30 | 000,000,000 | ---- | M] () -- C:\Documents and Settings\Felicity\Local Settings\Application Data\prvlcl.dat
[2010/09/04 11:19:03 | 003,835,729 | R--- | M] () -- C:\Documents and Settings\Felicity\Desktop\ComboFix.exe
[2010/09/04 10:01:27 | 000,002,422 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2010/09/03 08:13:23 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Felicity\Desktop\OTL.exe
[2010/09/01 16:35:24 | 000,040,448 | ---- | M] () -- C:\Documents and Settings\Felicity\My Documents\I stupidly fell for a scam email allegedly from Fedex.doc
[2010/09/01 15:14:48 | 000,001,734 | ---- | M] () -- C:\Documents and Settings\Felicity\Desktop\HijackThis.lnk
[2010/08/12 07:43:43 | 000,125,320 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2010/08/11 22:15:01 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2010/08/11 22:14:29 | 000,488,244 | ---- | M] () -- C:\WINDOWS\System32\PerfStringBackup.INI
[2010/08/11 22:14:29 | 000,432,356 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2010/08/11 22:14:29 | 000,067,312 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2010/08/02 20:58:09 | 000,000,260 | ---- | M] () -- C:\Documents and Settings\Felicity\My Documents\spider.sav
[2010/07/05 08:31:51 | 000,053,231 | ---- | M] () -- C:\Documents and Settings\Felicity\My Documents\Smart1158815.ged
[2010/06/24 09:24:28 | 000,001,729 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Adobe Reader 9.lnk
[2010/06/19 23:04:58 | 000,011,848 | ---- | M] () -- C:\Documents and Settings\Felicity\My Documents\Smart1158815 - 19 Jun 2010.zip
[2010/06/12 07:55:39 | 000,001,804 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\iTunes.lnk
[2010/06/12 07:47:00 | 000,000,284 | ---- | M] () -- C:\WINDOWS\tasks\AppleSoftwareUpdate.job

========== Files Created - No Company Name ==========

[2010/09/04 13:34:20 | 000,000,327 | ---- | C] () -- C:\Boot.bak
[2010/09/04 13:34:18 | 000,260,272 | RHS- | C] () -- C:\cmldr
[2010/09/04 13:32:53 | 000,256,512 | ---- | C] () -- C:\WINDOWS\PEV.exe
[2010/09/04 13:32:53 | 000,098,816 | ---- | C] () -- C:\WINDOWS\sed.exe
[2010/09/04 13:32:53 | 000,080,412 | ---- | C] () -- C:\WINDOWS\grep.exe
[2010/09/04 13:32:53 | 000,077,312 | ---- | C] () -- C:\WINDOWS\MBR.exe
[2010/09/04 13:32:53 | 000,068,096 | ---- | C] () -- C:\WINDOWS\zip.exe
[2010/09/04 11:19:01 | 003,835,729 | R--- | C] () -- C:\Documents and Settings\Felicity\Desktop\ComboFix.exe
[2010/09/03 22:41:07 | 000,079,760 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
[2010/09/01 21:44:08 | 000,293,376 | ---- | C] () -- C:\Documents and Settings\Felicity\Desktop\gmer.exe
[2010/09/01 16:00:32 | 000,040,448 | ---- | C] () -- C:\Documents and Settings\Felicity\My Documents\I stupidly fell for a scam email allegedly from Fedex.doc
[2010/09/01 15:14:48 | 000,001,734 | ---- | C] () -- C:\Documents and Settings\Felicity\Desktop\HijackThis.lnk
[2010/08/02 20:58:09 | 000,000,260 | ---- | C] () -- C:\Documents and Settings\Felicity\My Documents\spider.sav
[2010/06/24 09:24:28 | 000,001,729 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Adobe Reader 9.lnk
[2010/06/23 18:00:36 | 000,000,000 | ---- | C] () -- C:\Documents and Settings\Felicity\Local Settings\Application Data\prvlcl.dat
[2010/06/19 23:04:58 | 000,011,848 | ---- | C] () -- C:\Documents and Settings\Felicity\My Documents\Smart1158815 - 19 Jun 2010.zip
[2010/06/19 12:32:43 | 000,053,231 | ---- | C] () -- C:\Documents and Settings\Felicity\My Documents\Smart1158815.ged
[2010/06/12 07:55:39 | 000,001,804 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\iTunes.lnk
[2009/08/28 17:17:39 | 000,000,223 | ---- | C] () -- C:\WINDOWS\MyHeritage.INI
[2009/08/28 17:15:26 | 000,454,656 | ---- | C] () -- C:\WINDOWS\System32\PaintX.dll
[2008/09/22 14:37:39 | 000,003,085 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\hpzinstall.log
[2008/09/22 14:28:29 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2001/07/07 03:00:00 | 000,003,399 | ---- | C] () -- C:\WINDOWS\System32\hptcpmon.ini

========== LOP Check ==========

[2009/08/28 17:21:13 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\MyHeritage
[2010/06/12 07:55:34 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
[2009/08/29 08:49:09 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
[2009/08/28 17:15:46 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Felicity\Application Data\MyHeritage
[2010/05/19 22:47:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Felicity\Application Data\Spotify
[2009/08/28 17:15:26 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Felicity\Application Data\The Complete Genealogy Reporter - FTB
[2009/05/14 12:14:56 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Felicity\Application Data\TomTom

========== Purity Check ==========

========== Custom Scans ==========

< %SYSTEMDRIVE%\*.* >
[2008/09/22 14:14:29 | 000,000,000 | ---- | M] () -- C:\AUTOEXEC.BAT
[2010/09/04 13:34:20 | 000,000,327 | ---- | M] () -- C:\Boot.bak
[2010/09/04 15:47:10 | 000,000,327 | RHS- | M] () -- C:\boot.ini
[2004/08/03 23:00:00 | 000,260,272 | RHS- | M] () -- C:\cmldr
[2010/09/04 15:52:39 | 000,011,304 | ---- | M] () -- C:\ComboFix.txt
[2008/09/22 14:14:29 | 000,000,000 | ---- | M] () -- C:\CONFIG.SYS
[2008/09/22 14:14:29 | 000,000,000 | RHS- | M] () -- C:\IO.SYS
[2008/09/22 14:14:29 | 000,000,000 | RHS- | M] () -- C:\MSDOS.SYS
[2008/09/23 19:06:00 | 000,047,564 | RHS- | M] () -- C:\NTDETECT.COM
[2008/10/27 09:30:34 | 000,250,048 | RHS- | M] () -- C:\ntldr
[2010/09/04 15:50:14 | 2145,386,496 | -HS- | M] () -- C:\pagefile.sys

< %systemroot%\Fonts\*.com >
[2006/04/18 15:39:28 | 000,026,040 | ---- | M] () -- C:\WINDOWS\Fonts\GlobalMonospace.CompositeFont
[2006/06/29 14:53:56 | 000,026,489 | ---- | M] () -- C:\WINDOWS\Fonts\GlobalSansSerif.CompositeFont
[2006/04/18 15:39:28 | 000,029,779 | ---- | M] () -- C:\WINDOWS\Fonts\GlobalSerif.CompositeFont
[2006/06/29 14:58:52 | 000,030,808 | ---- | M] () -- C:\WINDOWS\Fonts\GlobalUserInterface.CompositeFont

< %systemroot%\Fonts\*.dll >

< %systemroot%\Fonts\*.ini >
[2008/09/22 14:14:15 | 000,000,067 | -HS- | M] () -- C:\WINDOWS\Fonts\desktop.ini

< %systemroot%\Fonts\*.ini2 >

< %systemroot%\Fonts\*.exe >

< %systemroot%\system32\spool\prtprocs\w32x86\*.* >
[2008/07/06 13:06:10 | 000,089,088 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\spool\prtprocs\w32x86\filterpipelineprintproc.dll
[2006/04/10 14:02:32 | 000,074,240 | ---- | M] (Hewlett-Packard Corporation) -- C:\WINDOWS\system32\spool\prtprocs\w32x86\hpzpp054.dll
[2007/12/17 18:05:32 | 000,278,016 | ---- | M] (Hewlett-Packard Corporation) -- C:\WINDOWS\system32\spool\prtprocs\w32x86\hpzpp5mu.dll
[2008/07/06 11:50:03 | 000,597,504 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\spool\prtprocs\w32x86\printfilterpipelinesvc.exe

< %systemroot%\REPAIR\*.bak1 >

< %systemroot%\REPAIR\*.ini >

< %systemroot%\system32\*.jpg >

< %systemroot%\*.jpg >

< %systemroot%\*.png >

< %systemroot%\*.scr >

< %systemroot%\*._sy >

< %APPDATA%\Adobe\Update\*.* >

< %ALLUSERSPROFILE%\Favorites\*.* >

< %APPDATA%\Microsoft\*.* >

< %PROGRAMFILES%\*.* >

< %APPDATA%\Update\*.* >

< %systemroot%\*. /mp /s >

< %systemroot%\System32\config\*.sav >
[2008/09/22 22:03:05 | 000,090,112 | ---- | M] () -- C:\WINDOWS\system32\config\default.sav
[2008/09/22 22:03:05 | 000,606,208 | ---- | M] () -- C:\WINDOWS\system32\config\software.sav
[2008/09/22 22:03:04 | 000,421,888 | ---- | M] () -- C:\WINDOWS\system32\config\system.sav

< %PROGRAMFILES%\bak. /s >

< %systemroot%\system32\bak. /s >

< %ALLUSERSPROFILE%\Start Menu\*.lnk /x >
[2008/10/27 09:35:07 | 000,000,272 | -HS- | M] () -- C:\Documents and Settings\All Users\Start Menu\desktop.ini

< %systemroot%\system32\config\systemprofile\*.dat /x >

< %systemroot%\*.config >

< %systemroot%\system32\*.db >

< %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x >
[2008/09/23 19:11:50 | 000,000,177 | -HS- | M] () -- C:\Documents and Settings\Felicity\Application Data\Microsoft\Internet Explorer\Quick Launch\desktop.ini
[2008/09/22 14:18:19 | 000,000,079 | ---- | M] () -- C:\Documents and Settings\Felicity\Application Data\Microsoft\Internet Explorer\Quick Launch\Show Desktop.scf

< %USERPROFILE%\Desktop\*.exe >
[2010/09/04 11:19:03 | 003,835,729 | R--- | M] () -- C:\Documents and Settings\Felicity\Desktop\ComboFix.exe
[2009/12/15 11:24:00 | 000,293,376 | ---- | M] () -- C:\Documents and Settings\Felicity\Desktop\gmer.exe
[2010/09/03 08:13:23 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Felicity\Desktop\OTL.exe
[2009/05/14 12:14:20 | 019,163,552 | ---- | M] (TomTom International B.V.) -- C:\Documents and Settings\Felicity\Desktop\TomTomHOME2winlatest.exe

< %PROGRAMFILES%\Common Files\*.* >

< %systemroot%\*.src >

< %systemroot%\install\*.* >

< %systemroot%\system32\DLL\*.* >

< %systemroot%\system32\HelpFiles\*.* >

< %systemroot%\system32\rundll\*.* >

< %systemroot%\winn32\*.* >

< %systemroot%\Java\*.* >

< %systemroot%\system32\test\*.* >

< %systemroot%\system32\Rundll32\*.* >

< %systemroot%\AppPatch\Custom\*.* >

< %APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x >

< %PROGRAMFILES%\PC-Doctor\Downloads\*.* >

< %PROGRAMFILES%\Internet Explorer\*.tmp >

< %PROGRAMFILES%\Internet Explorer\*.dat >

< %USERPROFILE%\My Documents\*.exe >

< %USERPROFILE%\*.exe >

< %systemroot%\ADDINS\*.* >

< %systemroot%\assembly\*.bak2 >

< %systemroot%\Config\*.* >

< %systemroot%\REPAIR\*.bak2 >

< %systemroot%\SECURITY\Database\*.sdb /x >

< %systemroot%\SYSTEM\*.bak2 >

< %systemroot%\Web\*.bak2 >

< %systemroot%\Driver Cache\*.* >

< %PROGRAMFILES%\Mozilla Firefox\0*.exe >

< %ProgramFiles%\Microsoft Common\*.* >

< %ProgramFiles%\TinyProxy. >

< %USERPROFILE%\Favorites\*.url /x >
[2008/09/23 19:11:50 | 000,000,122 | -HS- | M] () -- C:\Documents and Settings\Felicity\Favorites\Desktop.ini

< %systemroot%\system32\*.bk >

< %systemroot%\*.te >

< %systemroot%\system32\system32\*.* >

< %ALLUSERSPROFILE%\*.dat /x >

< %systemroot%\system32\drivers\*.rmv >

< dir /b "%systemroot%\system32\*.exe" | find /i " " /c >

< dir /b "%systemroot%\*.exe" | find /i " " /c >

< %PROGRAMFILES%\Microsoft\*.* >

< %systemroot%\System32\Wbem\proquota.exe >

< %PROGRAMFILES%\Mozilla Firefox\*.dat >

< %USERPROFILE%\Cookies\*.txt /x >
[2010/09/04 15:52:02 | 000,311,296 | ---- | M] () -- C:\Documents and Settings\Felicity\Cookies\index.dat

< %SystemRoot%\system32\fonts\*.* >

< %systemroot%\system32\winlog\*.* >

< %systemroot%\system32\Language\*.* >

< %systemroot%\system32\Settings\*.* >

< %systemroot%\system32\*.quo >

< %SYSTEMROOT%\AppPatch\*.exe >

< %SYSTEMROOT%\inf\*.exe >
[2008/04/14 01:12:38 | 000,208,896 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\inf\unregmp2.exe

< %SYSTEMROOT%\Installer\*.exe >

< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >

< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs >
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install\\LastSuccessTime: 2010-08-11 21:15:05
< End of report >

I hope this is what you need. No problems running anything.
Felicity

#12
Essexboy

Posted 04 September 2010 - 10:39 AM

GeekU Moderator

Retired Staff
69,964 posts

That looks pretty now

Are you experiencing any problems at all ?

#13
Fizzy

Posted 05 September 2010 - 02:12 AM

Member

Topic Starter
Member
12 posts

No, thank you so much for your help and patience.
Shall I reload my free AGV now, or can you suggest anything better?
BTW when my son set my computer up i think he disabled the firewall for some reason which I cant remember, presumably I should have it?
Sorry for the supplementary questions and thank you again
Felicity

#14
Essexboy

Posted 05 September 2010 - 04:38 AM

GeekU Moderator

Retired Staff
69,964 posts

Personally I use Avast as I find that a lot lighter on resources than AVG plus it auto updates with no interaction on my part. A sort of fire and forget AV

As for firewall then euther a standalone or the windows one should be suffiicient if you transfer to Avast as it does have a minor Firewall capacity

Let me know what you decide and I wil walk you thorugh the necessary steps and then remove my tools and tidy you up