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XP wont load in normal mode


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#1
BxGodson

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Im using an older Dell XPS laptop running Win XP. Automatic updates instructs me to install several updates. The updates install successfully and i allow the system to restart. My computer starts to boot as usual then the screen blinks, and it goes back to the Dell screen for the motherboard setup and starts to boot again. It gives me the option to start Windows normally or open in safe mode. Any option other than safe mode will cause the system to restart again.

When i open up in safe mode and i perform a system restore the the computer will boot again in normal mode and Windows will prompt for the same updates to be installed which starts the whole process over.

What i have done so far:

I have run the XP CD and attempted to install a new boot sector
I have used the CD to run a scan disk to repair any errors on the hard drive

*after the restore it gives me a list of files that were copied
the list is:

msxml3.dll
urlmon.dll
winhttp.dll
shell32.dll

Any help or suggestions would be appreciated.
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#2
SRX660

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Why install the updates? you should be able to choose to install or not.

http://windowsxp.mvps.org/spuninst.htm

You will need to find out what the updates were that are trying to load on the computer.

SRX660
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#3
BxGodson

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There are several updates. They all seem to be security updates.
There are 2 security updates for the .net framework, there is a sec update for Media player, Internet explorer, 2 sec updates for windows xp service pack 3, and 4 updates for windwos xp.
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#4
SRX660

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What happens when you DON'T install the updates? Many updates are really not necessary at all to some people. Since i do not use media player i do not even install any for it. If you can find out the KB numbers for each update you could install each one, one at a time to see if that one caused the problem. Then just do not install that update. This is supposing that you can start XP now, if you do not install the updates.

msxml3.dll is usually for the net framework files.
urlmon.dll is associated with Internet explorer and also Microsoft Office.
winhttp.dll is windows HTTP services( for Internet Explorer).
shell32.dll is part of the Windows operating system, and the exact file location is listed below. The shell system is important for handling many windows tasks, and is required for your system to be stable. This file is not known to be spyware or adware, although you should always verify the location to make sure the name is not being copied and placed elsewhere as spyware, to make it look like the same program. shell32.dll is found on your hard drive at C:\windows\system32\shell32.dll. If it is found anywhere else on your computer it is spyware and steps should be taken to remove it from those other locations.

It may be spyware that is causing you problems with your updates. you might check in at the malware forum to make sure your computer is clean.

http://www.geekstogo...cleaning-guide/

then start here if you have any questions.
http://www.geekstogo...alware-removal/

Last resort is to do this for computers i work on.
http://www.informati...cleID=189400897

SRX660
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#5
BxGodson

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Thx for the awesome advice i will give it a shot.
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