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iTunes cannot connect to store


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#1
Neuad

Neuad

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Fairly good with computer's but I'm out of idea's. Recently iTunes has decided it doesn't want to let me connect to the store. I only use Windows Firewall and AVGFree Anti Virus, iTunes is allowed through my firewall. I've turned the firewall off completely with no success. I've uninstalled and reinstalled itunes about 8 times. Still nothing.

Microsoft Windows Vista x64 x64 Home Premium Edition Service Pack 2 (Build 6002)
MSI MS-7350
iTunes 10.0.0.68
QuickTime 7.6.7
FairPlay 1.9.16
Apple Application Support 1.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.2.0.47
Apple Mobile Device Driver 1.49.0.0
Bonjour 2.0.3.0 (214.3)
Gracenote SDK 1.7.1.420
Gracenote MusicID 1.7.1.78
Gracenote Submit 1.7.1.106

iTunes Serial Number AC5514F7E833276B

Current user is not an administrator.
The current local date and time is 2010-09-02 19:59:18.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.

Video Display Information

NVIDIA, NVIDIA GeForce 8800 GT


**** External Plug-ins Information ****

No external plug-ins installed.

Genius ID: f5c80efd90df68105b5d5f5c796be472

iPodService 10.0.0.68 is currently running.
iTunesHelper 10.0.0.68 is currently running.
Apple Mobile Device service 3.2.0.0 is currently running.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {747B9B1A-BCA7-45AF-AB26-6EE147B05C4C}
Description: NVIDIA nForce Networking Controller
IP Address: 192.168.2.3
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1
DHCP Enabled: Yes
DHCP Server: 192.168.2.1
Lease Obtained: Sun Aug 29 16:07:00 2010

Lease Expires: Wed Aug 26 16:07:00 2020

DNS Servers: 192.168.2.1

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: 127.0.0.1:5577
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled

Firewall Information

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Last successful store access was 2010-06-23 14:09:36.
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#2
Neuad

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Somehow I turned proxies on while fiddling with something and must have forgotten, reading through my own report gave me the idea.

Turned proxy server off and it works fine.

=p
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#3
SHW

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How do you turn the proxy server off?
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#4
Spyderturbo007

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I might be a little late here, but thought I would throw this up to see if it helps anyway. I'm assuming you are using Internet Explorer as your browser. Open IE and go to Tools -> Internet Options. In the dialog box, you want to choose the Connections tab and then press the Advanced Button. You will see a check mark in the box that says "Use a proxy server for your LAN....". You'll want to uncheck that box. Then press "Ok" two times to close the dialog boxes.
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