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Bluescreen while playing games


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#1
Tronnic

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Hello Geekstogo Community, I am having a big problem with my PC. When I play a Game, after a while my screen turns black, then back to the game, black, back to game and so on. After some seconds my PC get a Bluescreen. I already updated Drivers, Bios etc. I dont know what I should do :/ Please help me.

My System:
C2Q Q9550 (4x2,8Ghz)
8GB Ram
GTX285
P5Q Pro Motherboard

Thats some info from BlueScreenView:

==================================================
Dump File : 090310-23150-01.dmp
Crash Time : 03.09.2010 16:52:11
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : fffffa80`05db74e0
Parameter 2 : fffff880`0ff3ccf8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`0000000d
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+5cef8
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\090310-23150-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 090310-21933-01.dmp
Crash Time : 03.09.2010 15:34:16
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`07b5b8f8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4a587c
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\090310-21933-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 090310-22386-01.dmp
Crash Time : 03.09.2010 15:27:31
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : fffffa80`06a564e0
Parameter 2 : fffff880`0ff95cf8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`0000000d
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+5cef8
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\090310-22386-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

I hope someone can help me.

Thanks.
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#2
Broni

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Please, post some computer info:
- processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)
- hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")
- security programs in use (antivirus, firewall)


Download, and install SpeedFan: http://www.almico.com/sfdownload.php
Post your computer temperatures:

Posted Image

Post two sets of readings, while computer idle and while playing a game.
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#3
Tronnic

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Okay thanks for your help. Here are some infos:

System-Infos:
Posted Image
Posted Image

Virus-Programm: Avira AntiVir
Firewall: Windows Firewall

Harddisk-Info:
Posted Image

Temps while playing:--------------------------------------------------------------------------------------Idle temps:
Posted Image Posted Image

And a full Everest Ultimate report:
Klick - I uploaded it to pastebin because its so much text. :)

I hope thats enough info.

Edited by Tronnic, 04 September 2010 - 04:30 AM.

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#4
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All looks good.
Is it some particular game, you're playing, when the issue happens, or any game?
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#5
Tronnic

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Any game, I played about 2 hours StarCraft today. No bluescreen yet. Yesterday I had every 10 minutes a bluescreen. I have no idea whats going on with my computer.

One time, it looked like that: (sometimes its just pink or grey)
Posted Image

Edited by Tronnic, 04 September 2010 - 06:04 PM.

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#6
Broni

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It looks like typical video card malfunctioning/overheating.

When was the last time, you cleaned inside the case, checked, if all fans are running?
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#7
Tronnic

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Fans are all running, and I cleaned my pc about 1 month ago.

Edit:

I just had a bluescreen again.

Posted Image

And after restarting, I had this message:

Problemsignatur:
Problemereignisname: BlueScreen
Betriebsystemversion: 6.1.7600.2.0.0.256.48
Gebietsschema-ID: 1031

Zusatzinformationen zum Problem:
BCCode: 116
BCP1: FFFFFA800511F010
BCP2: FFFFF8800FF83CF8
BCP3: 0000000000000000
BCP4: 000000000000000D
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Dateien, die bei der Beschreibung des Problems hilfreich sind:
C:\Windows\Minidump\090510-18486-01.dmp
C:\Users\Franky\AppData\Local\Temp\WER-51199-0.sysdata.xml

Lesen Sie unsere Datenschutzbestimmungen online:
http://go.microsoft....88&clcid=0x0407

Wenn die Onlinedatenschutzbestimmungen nicht verfügbar sind, lesen Sie unsere Datenschutzbestimmungen offline:
C:\Windows\system32\de-DE\erofflps.txt


And a info from bluescreenview:

==================================================
Dump File : 090510-18486-01.dmp
Crash Time : 05.09.2010 11:50:40
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : fffffa80`0511f010
Parameter 2 : fffff880`0ff83cf8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`0000000d
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+5cef8
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\090510-18486-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

Please help me :/ I have no Idea what I should do.

Edited by Tronnic, 05 September 2010 - 03:57 AM.

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#8
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Remove your video card, enable on-board video in BIOS and see what happens.
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#9
Tronnic

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My P5Q-Pro have no onboard video
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#10
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That may be a problem.
Are you getting BSOD, when playing some particular game, or any game?
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#11
Tronnic

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I get BSOD's at any game I play. About the temperatures. I played an hour Starcraft II today without problems. I downloaded rivatuner and set the fan speed of my graphiccard to 100%. These are the temperatures: (left screen next to xfire)

Posted Image

Could it be that the temp. sensors on my gpu doenst work?
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#12
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I'm not a gamer, but are those games resource demanding?
Maybe your on-board video is not powerful enough to play those games.
I'd assume, that any gamer has rather separate video card, than on-board video chip.
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#13
Tronnic

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I have a GTX 285. I already wrote that :) Sorry if you misunderstand my english sometimes. Im from germany. ^.^

Edited by Tronnic, 05 September 2010 - 11:46 AM.

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#14
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Oh, previously, you said:

My P5Q-Pro have no onboard video


So, if you have real video card, remove it and turn on-board video (video chip on your motherboard) on and see, how it goes.
When you remove video card, on-board video should kick in by itself, but if it doesn't, check BIOS settings.
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#15
Tronnic

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My board dont have an onboard video card.
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