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Laptop display not working and running slow


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#1
peter plus

peter plus

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My son's laptop has developed a major problem.

He upgraded a few months ago to Windows 7.

On startup the laptop screen lights up for a few seconds then goes virtually blank. If you start in safe mode the screen is OK for a few minutes and then goes blank.
If you attach an external monitor it will display and intermittently will display both on the laptop and on the external monitor by selecting Fn + F4.

In addition it runs very slowly and is prone to crashing usually within 15-30 minutes of operation.

I suspect that the system is struggling to run Windows 7.

However, I have carried out the basic malware checks and attach the GMER log and OTL logs.

The Malwarebytes scan found no problems nor did the Microsoft Security Esssentials scan. Hope you can help
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#2
Neil Jones

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This sounds like a hardware problem, not a software problem.
If the machine is fine on an external monitor it's more likely either an inverter problem or a problem with the screen in the laptop.

Edited by Neil Jones, 09 September 2010 - 03:28 AM.

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#3
rshaffer61

rshaffer61

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My son's laptop has developed a major problem.

What make and model is the laptop?

On startup the laptop screen lights up for a few seconds then goes virtually blank. If you start in safe mode the screen is OK for a few minutes and then goes blank.
If you attach an external monitor it will display and intermittently will display both on the laptop and on the external monitor by selecting Fn + F4.

Did this start as soon as Win 7 was installed?


In addition it runs very slowly and is prone to crashing usually within 15-30 minutes of operation.

This can be caused by several issues which we will try to decipher.

I suspect that the system is struggling to run Windows 7.

This could be the issue especially if you didn't run the Windows 7 Upgrade Advisor before doing the upgrade to check for any compatibility issues you may have.

However, I have carried out the basic malware checks and attach the GMER log and OTL logs.

apparently this is not the issue as I had a Malware moderator look at the logs and they removed them which tells me it is not malware related.

Now lets get some info and we will get started. Please provide the info from my first response above and then do the following.


Download Autoruns from the link in my signature below:

1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.





Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...


DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"
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#4
peter plus

peter plus

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Laptop is Gateway MT3107b

It ran Win 7 OK initially.

Autoruns log

"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run" "" "" ""
+ "iTunesHelper" "iTunesHelper" "Apple Inc." "c:\program files\itunes\ituneshelper.exe"
+ "MSSE" "Microsoft Security Essentials User Interface" "Microsoft Corporation" "c:\program files\microsoft security essentials\msseces.exe"
+ "PWRISOVM.EXE" "PowerISO Virtual Drive Manager" "PowerISO Computing, Inc." "c:\program files\poweriso\pwrisovm.exe"
+ "QuickTime Task" "QuickTime Task" "Apple Inc." "c:\program files\quicktime\qttask.exe"
"HKCU\Software\Microsoft\Windows\CurrentVersion\Run" "" "" ""
+ "Google Update" "Google Installer" "Google Inc." "c:\users\jack\appdata\local\google\update\googleupdate.exe"
+ "PC Suite Tray" "Nokia Launch Application" "Nokia" "c:\program files\nokia\nokia pc suite 7\pcsuite.exe"
"HKLM\SOFTWARE\Classes\Protocols\Handler" "" "" ""
+ "skype-ie-addon-data" "Skype add-on for IE" "Skype Technologies S.A." "c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll"
+ "skype4com" "Skype for COM API" "Skype Technologies" "c:\program files\common files\skype\skype4com.dll"
"HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components" "" "" ""
+ "Microsoft Windows" "Windows Mail" "Microsoft Corporation" "c:\program files\windows mail\winmail.exe"
"HKLM\Software\Classes\*\ShellEx\ContextMenuHandlers" "" "" ""
+ "MSSE" "Microsoft Security Essentials Shell Extension" "Microsoft Corporation" "c:\program files\microsoft security essentials\shellext.dll"
+ "PowerISO" "PowerISOShell DLL" "PowerISO Computing, Inc." "c:\program files\poweriso\pwrisosh.dll"
+ "WinRAR" "" "" "c:\program files\winrar\rarext.dll"
"HKLM\Software\Classes\AllFileSystemObjects\ShellEx\ContextMenuHandlers" "" "" ""
+ "MBAMShlExt" "Malwarebytes' Anti-Malware" "Malwarebytes Corporation" "c:\program files\malwarebytes' anti-malware\mbamext.dll"
"HKLM\Software\Classes\Directory\ShellEx\ContextMenuHandlers" "" "" ""
+ "MSSE" "Microsoft Security Essentials Shell Extension" "Microsoft Corporation" "c:\program files\microsoft security essentials\shellext.dll"
+ "PowerISO" "PowerISOShell DLL" "PowerISO Computing, Inc." "c:\program files\poweriso\pwrisosh.dll"
+ "WinRAR" "" "" "c:\program files\winrar\rarext.dll"
"HKLM\Software\Classes\Directory\Shellex\DragDropHandlers" "" "" ""
+ "WinRAR" "" "" "c:\program files\winrar\rarext.dll"
"HKLM\Software\Classes\Directory\Shellex\CopyHookHandlers" "" "" ""
+ "Nokia" "Phone Browser" "Nokia" "c:\program files\nokia\nokia pc suite 7\phonebrowser.dll"
"HKLM\Software\Classes\Folder\ShellEx\ContextMenuHandlers" "" "" ""
+ "MBAMShlExt" "Malwarebytes' Anti-Malware" "Malwarebytes Corporation" "c:\program files\malwarebytes' anti-malware\mbamext.dll"
+ "PowerISO" "PowerISOShell DLL" "PowerISO Computing, Inc." "c:\program files\poweriso\pwrisosh.dll"
+ "WinRAR" "" "" "c:\program files\winrar\rarext.dll"
"HKLM\Software\Classes\Directory\Background\ShellEx\ContextMenuHandlers" "" "" ""
+ "Gadgets" "Sidebar droptarget" "Microsoft Corporation" "c:\program files\windows sidebar\sbdrop.dll"
"HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved" "" "" ""
+ "iTunes" "iTunes Mini Player DLL" "Apple Inc." "c:\program files\itunes\itunesminiplayer.dll"
+ "Nokia Phone Browser" "Phone Browser" "Nokia" "c:\program files\nokia\nokia pc suite 7\phonebrowser.dll"
+ "PowerISO" "PowerISOShell DLL" "PowerISO Computing, Inc." "c:\program files\poweriso\pwrisosh.dll"
+ "WinRAR shell extension" "" "" "c:\program files\winrar\rarext.dll"
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects" "" "" ""
+ "Skype add-on for Internet Explorer" "Skype add-on for IE" "Skype Technologies S.A." "c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll"
"Task Scheduler" "" "" ""
+ "\GoogleUpdateTaskUserS-1-5-21-861144214-4051445032-1813335407-1001Core" "Google Installer" "Google Inc." "c:\users\jack\appdata\local\google\update\googleupdate.exe"
+ "\GoogleUpdateTaskUserS-1-5-21-861144214-4051445032-1813335407-1001UA" "Google Installer" "Google Inc." "c:\users\jack\appdata\local\google\update\googleupdate.exe"
+ "\Microsoft\Microsoft Antimalware\MP Scheduled Scan" "Microsoft Malware Protection Command Line Utility" "Microsoft Corporation" "c:\program files\microsoft security essentials\mpcmdrun.exe"
+ "\Microsoft\Microsoft Antimalware\MpIdleTask" "Microsoft Malware Protection Command Line Utility" "Microsoft Corporation" "c:\program files\microsoft security essentials\mpcmdrun.exe"
+ "\Microsoft\Windows Defender\MP Scheduled Scan" "Microsoft Malware Protection Command Line Utility" "Microsoft Corporation" "c:\program files\windows defender\mpcmdrun.exe"
+ "\Microsoft\Windows\Media Center\MediaCenterRecoveryTask" "" "" ""
+ "\Microsoft\Windows\Media Center\ObjectStoreRecoveryTask" "" "" ""
+ "\Microsoft\Windows\Media Center\PvrScheduleTask" "" "" ""
+ "\Microsoft\Windows\Media Center\SqlLiteRecoveryTask" "" "" ""
+ "\Microsoft\Windows\NetTrace\GatherNetworkInfo" "" "" "c:\windows\system32\gathernetworkinfo.vbs"
+ "\Microsoft\Windows\Windows Media Sharing\UpdateLibrary" "" "" ""
+ "\{CB183BFC-490B-45C0-A838-5EF7C359515A}" "Skype " "Skype Technologies S.A." "c:\program files\skype\phone\skype.exe"
"HKLM\System\CurrentControlSet\Services" "" "" ""
+ "Apple Mobile Device" "Provides the interface to Apple mobile devices." "Apple Inc." "c:\program files\common files\apple\mobile device support\applemobiledeviceservice.exe"
+ "Ati External Event Utility" "ATI External Event Utility EXE Module" "ATI Technologies Inc." "c:\windows\system32\ati2evxx.exe"
+ "Bonjour Service" "Enables hardware devices and software services to automatically configure themselves on the network and advertise their presence." "Apple Inc." "c:\program files\bonjour\mdnsresponder.exe"
+ "iPod Service" "iPod hardware management services" "Apple Inc." "c:\program files\ipod\bin\ipodservice.exe"
+ "MsMpSvc" "Helps protect users from malware and other potentially unwanted software" "Microsoft Corporation" "c:\program files\microsoft security essentials\msmpeng.exe"
+ "ServiceLayer" "ServiceLayer Module" "Nokia" "c:\program files\pc connectivity solution\servicelayer.exe"
+ "WinDefend" "Protection against spyware and potentially unwanted software" "Microsoft Corporation" "c:\program files\windows defender\mpsvc.dll"
+ "WMPNetworkSvc" "Shares Windows Media Player libraries to other networked players and media devices using Universal Plug and Play" "Microsoft Corporation" "c:\program files\windows media player\wmpnetwk.exe"
"HKLM\System\CurrentControlSet\Services" "" "" ""
+ "adp94xx" "Adaptec Windows SAS/SATA Storport Driver" "Adaptec, Inc." "c:\windows\system32\drivers\adp94xx.sys"
+ "adpahci" "Adaptec Windows SATA Storport Driver" "Adaptec, Inc." "c:\windows\system32\drivers\adpahci.sys"
+ "adpu320" "Adaptec StorPort Ultra320 SCSI Driver" "Adaptec, Inc." "c:\windows\system32\drivers\adpu320.sys"
+ "AgereSoftModem" "SoftModem Device Driver" "LSI Corp" "c:\windows\system32\drivers\agrsm.sys"
+ "aic78xx" "Adaptec Ultra SCSI miniport" "Adaptec, Inc." "c:\windows\system32\drivers\djsvs.sys"
+ "aliide" "ALi mini IDE Driver" "Acer Laboratories Inc." "c:\windows\system32\drivers\aliide.sys"
+ "amdsata" "AHCI 1.2 Device Driver" "Advanced Micro Devices" "c:\windows\system32\drivers\amdsata.sys"
+ "amdsbs" "AMD Technology AHCI Compatible Controller Driver for Windows family" "AMD Technologies Inc." "c:\windows\system32\drivers\amdsbs.sys"
+ "amdxata" "Storage Filter Driver" "Advanced Micro Devices" "c:\windows\system32\drivers\amdxata.sys"
+ "arc" "Adaptec RAID Storport Driver" "Adaptec, Inc." "c:\windows\system32\drivers\arc.sys"
+ "arcsas" "Adaptec SAS RAID WS03 Driver" "Adaptec, Inc." "c:\windows\system32\drivers\arcsas.sys"
+ "b06bdrv" "Broadcom NetXtreme II GigE VBD" "Broadcom Corporation" "c:\windows\system32\drivers\bxvbdx.sys"
+ "b57nd60x" "Broadcom NetXtreme Gigabit Ethernet NDIS6.x Unified Driver." "Broadcom Corporation" "c:\windows\system32\drivers\b57nd60x.sys"
+ "BrFiltLo" "Windows ME USB Mass-Storage Bulk-Only Lower Filter Driver" "Brother Industries, Ltd." "c:\windows\system32\drivers\brfiltlo.sys"
+ "BrFiltUp" "Windows ME USB Mass-Storage Bulk-Only Upper Filter Driver" "Brother Industries, Ltd." "c:\windows\system32\drivers\brfiltup.sys"
+ "Brserid" "Brotehr Serial I/F Driver (WDM)" "Brother Industries Ltd." "c:\windows\system32\drivers\brserid.sys"
+ "BrSerWdm" "Brother Serial driver (WDM version)" "Brother Industries Ltd." "c:\windows\system32\drivers\brserwdm.sys"
+ "BrUsbMdm" "Brother USB MDM Driver " "Brother Industries Ltd." "c:\windows\system32\drivers\brusbmdm.sys"
+ "BrUsbSer" "Brother USB Serial Driver" "Brother Industries Ltd." "c:\windows\system32\drivers\brusbser.sys"
+ "cmdide" "CMD PCI IDE Bus Driver" "CMD Technology, Inc." "c:\windows\system32\drivers\cmdide.sys"
+ "ebdrv" "Broadcom NetXtreme II 10 GigE VBD" "Broadcom Corporation" "c:\windows\system32\drivers\evbdx.sys"
+ "elxstor" "Storport Miniport Driver for LightPulse HBAs" "Emulex" "c:\windows\system32\drivers\elxstor.sys"
+ "GEARAspiWDM" "CD DVD Filter" "GEAR Software Inc." "c:\windows\system32\drivers\gearaspiwdm.sys"
+ "hcw85cir" "Hauppauge WinTV 885 Consumer IR Driver for eHome" "Hauppauge Computer Works, Inc." "c:\windows\system32\drivers\hcw85cir.sys"
+ "HpSAMD" "Smart Array SAS/SATA Controller Media Driver" "Hewlett-Packard Company" "c:\windows\system32\drivers\hpsamd.sys"
+ "iaStorV" "Intel Matrix Storage Manager driver - ia32" "Intel Corporation" "c:\windows\system32\drivers\iastorv.sys"
+ "iirsp" "Intel/ICP Raid Storport Driver" "Intel Corp./ICP vortex GmbH" "c:\windows\system32\drivers\iirsp.sys"
+ "LSI_FC" "LSI Fusion-MPT FC Driver (StorPort)" "LSI Corporation" "c:\windows\system32\drivers\lsi_fc.sys"
+ "LSI_SAS" "LSI Fusion-MPT SAS Driver (StorPort)" "LSI Corporation" "c:\windows\system32\drivers\lsi_sas.sys"
+ "LSI_SAS2" "LSI SAS Gen2 Driver (StorPort)" "LSI Corporation" "c:\windows\system32\drivers\lsi_sas2.sys"
+ "LSI_SCSI" "LSI Fusion-MPT SCSI Driver (StorPort)" "LSI Corporation" "c:\windows\system32\drivers\lsi_scsi.sys"
+ "megasas" "MEGASAS RAID Controller Driver for Windows 7 for x86" "LSI Corporation" "c:\windows\system32\drivers\megasas.sys"
+ "MegaSR" "LSI MegaRAID Software RAID Driver" "LSI Corporation, Inc." "c:\windows\system32\drivers\megasr.sys"
+ "nfrd960" "IBM ServeRAID Controller Driver" "IBM Corporation" "c:\windows\system32\drivers\nfrd960.sys"
+ "nmwcd" "Nokia USB Phone Bus Driver" "Nokia" "c:\windows\system32\drivers\ccdcmb.sys"
+ "nmwcdc" "Nokia USB Phone Bus Driver" "Nokia" "c:\windows\system32\drivers\ccdcmbo.sys"
+ "nvraid" "NVIDIA® nForce™ RAID Driver" "NVIDIA Corporation" "c:\windows\system32\drivers\nvraid.sys"
+ "nvstor" "NVIDIA® nForce™ Sata Performance Driver" "NVIDIA Corporation" "c:\windows\system32\drivers\nvstor.sys"
+ "pccsmcfd" "PCCS Mode Change Filter Driver" "Nokia" "c:\windows\system32\drivers\pccsmcfd.sys"
+ "ql2300" "QLogic Fibre Channel Stor Miniport Driver" "QLogic Corporation" "c:\windows\system32\drivers\ql2300.sys"
+ "ql40xx" "QLogic iSCSI Storport Miniport Driver" "QLogic Corporation" "c:\windows\system32\drivers\ql40xx.sys"
+ "R300" "ATI Radeon Kernel Mode Driver" "ATI Technologies Inc." "c:\windows\system32\drivers\atikmdag.sys"
+ "RTL85n86" "Realtek 8180/8185 Wireless Device" "Realtek" "c:\windows\system32\drivers\rtl85n86.sys"
+ "SCDEmu" "PowerISO Virtual Drive" "PowerISO Computing, Inc." "c:\windows\system32\drivers\scdemu.sys"
+ "secdrv" "Macrovision SECURITY Driver" "Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K." "c:\windows\system32\drivers\secdrv.sys"
+ "SiSRaid2" "SiS RAID Stor Miniport Driver" "Silicon Integrated Systems Corp." "c:\windows\system32\drivers\sisraid2.sys"
+ "SiSRaid4" "SiS AHCI Stor-Miniport Driver" "Silicon Integrated Systems" "c:\windows\system32\drivers\sisraid4.sys"
+ "stexstor" "Promise SuperTrak EX Series Driver for Windows " "Promise Technology" "c:\windows\system32\drivers\stexstor.sys"
+ "upperdev" "Filter Driver for Nokia USB Phone Bus Driver" "Nokia" "c:\windows\system32\drivers\usbser_lowerflt.sys"
+ "USBAAPL" "Apple Mobile Device USB Driver" "Apple, Inc." "c:\windows\system32\drivers\usbaapl.sys"
+ "UsbserFilt" "Filter Driver for Nokia USB Phone Bus Driver" "Nokia" "c:\windows\system32\drivers\usbser_lowerfltj.sys"
+ "viaide" "VIA Generic PCI IDE Bus Driver" "VIA Technologies, Inc." "c:\windows\system32\drivers\viaide.sys"
+ "vsmraid" "VIA RAID DRIVER FOR AMD-X86-64" "VIA Technologies Inc.,Ltd" "c:\windows\system32\drivers\vsmraid.sys"
+ "yukonw7" "Miniport Driver for Marvell Yukon Ethernet Controller." "Marvell" "c:\windows\system32\drivers\yk62x86.sys"
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Drivers32" "" "" ""
+ "msacm.l3acm" "MPEG Layer-3 Audio Codec for MSACM" "Fraunhofer Institut Integrierte Schaltungen IIS" "c:\windows\system32\l3codeca.acm"
+ "vidc.cvid" "Cinepak® Codec" "Radius Inc." "c:\windows\system32\iccvid.dll"
"HKLM\Software\Classes\CLSID\{083863F1-70DE-11d0-BD40-00A0C911CE86}\Instance" "" "" ""
+ "AC3Filter" "ac3filter" "" "c:\windows\system32\ac3filter.ax"
+ "Emuzed AAC/AAC+ Decoder TFilter" "Emuzed AAC/AAC+ Decoder Filter" "Emuzed Inc. " "c:\program files\common files\nokia\codecs\emzaacdecfilter.dll"
+ "Emuzed AMR/3GPP/MP4/MP3 Multiplexer-Filter" "Emuzed MP4/3GP2/AMR/QCP Multiplexer/Sink Filter" "Emuzed Inc. " "c:\program files\common files\nokia\codecs\ezdmp4muxfilter.dll"
+ "Emuzed AMR/QCP/3GPP/MP4/3G2 Source Filter" "Emuzed MP4/3GP2/AMR/QCP Source Filter" "Emuzed Inc. " "c:\program files\common files\nokia\codecs\emzmp4source.dll"
+ "Emuzed H264 Video Decoder-Filter" "Emuzed H.264 Video Transform Filter" "Emuzed Inc. " "c:\program files\common files\nokia\codecs\ezdh264dectfilter.dll"
+ "Emuzed MP3 Source/Decoder Filter" "Emuzed MP3 Source/Decoder Filter" "Emuzed Inc. " "c:\program files\common files\nokia\codecs\emzmp3sourcefilter.dll"
+ "Emuzed MP4SP/H263 Video Decoder-Filter" "Emuzed MP4SP/H.263 Video Transform Filter" "Emuzed Inc. " "c:\program files\common files\nokia\codecs\emzdecmp4_h263.dll"
+ "GPL MPEG-1/2 Decoder" "GPL MPEG-1/2 Decoder Filter for DirectShow" "Peter Wimmer, Gabest" "c:\windows\system32\gplmpgdec.ax"
+ "RealAudio Decoder" "RealMedia Splitter" "Gabest" "c:\windows\system32\realmediasplitter.ax"
+ "RealMedia Source" "RealMedia Splitter" "Gabest" "c:\windows\system32\realmediasplitter.ax"
+ "RealMedia Splitter" "RealMedia Splitter" "Gabest" "c:\windows\system32\realmediasplitter.ax"
+ "RealVideo Decoder" "RealMedia Splitter" "Gabest" "c:\windows\system32\realmediasplitter.ax"
"HKLM\System\CurrentControlSet\Services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries" "" "" ""
+ "mdnsNSP" "Bonjour Namespace Provider" "Apple Inc." "c:\program files\bonjour\mdnsnsp.dll"


Everest log

--------[ EVEREST Home Edition © 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer JACK-PC
Generator Jack
Operating System Windows 7 Ultimate Media Center Edition 6.1.7600
Date 2010-09-09
Time 19:01


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Windows 7 Ultimate Media Center Edition
OS Service Pack -
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name JACK-PC
User Name Jack

Motherboard:
CPU Type Mobile , 1600 MHz (4 x 400)
Motherboard Name Gateway
Motherboard Chipset Unknown
System Memory 448 MB
BIOS Type Phoenix (01/23/07)

Display:
Video Adapter ATI RADEON XPRESS 200M Series (64 MB)
Video Adapter ATI RADEON XPRESS 200M Series (64 MB)
3D Accelerator ATI Radeon Xpress 200M (RC410M)
Monitor Generic PnP Monitor [NoDB]
Monitor Generic PnP Monitor

Multimedia:
Audio Adapter ATI SB450 - High Definition Audio Controller

Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
Disk Drive FUJITSU MHV2060AT PL ATA Device (60 GB, 4200 RPM, Ultra-ATA/100)
Disk Drive CBM Flash Disk USB Device (94 MB, USB)
Optical Drive CBM Flash Disk USB Device
Optical Drive HL-DT-ST DVDRAM GSA-T10N ATA Device
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 48916 MB (25867 MB free)
D: (NTFS) 8314 MB (4687 MB free)
Total Size 55.9 GB (29.8 GB free)

Input:
Keyboard Standard PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Marvell Yukon 88E8038 PCI-E Fast Ethernet Controller
Network Adapter Realtek 8185 Extensible 802.11b/g Wireless Device (192.168.1.6)
Modem Agere Systems HDA Modem

Peripherals:
Printer Fax
Printer Microsoft XPS Document Writer
USB1 Controller ATI SB450 - USB Controller
USB1 Controller ATI SB450 - USB Controller
USB2 Controller ATI SB450 - USB 2.0 Controller
USB Device USB Mass Storage Device
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery
Battery Microsoft Composite Battery
  • 0

#5
rshaffer61

rshaffer61

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Autoruns look ok but this:

System Memory 448 MB

You are running the bare minimum and thats not really going to work. It may have worked in the beginning but Win7 really needs at least 1 gig if not 2 gigs to work fine.
Go to HERE and run the Crucial online scanner.
This will give you the exact memory configuration for your system.
You do not have to buy the memory from there, but write down the information and if you need assistance in purchasing the upgrade memory GTG can assist with suggestions also.

Did you by chance run the Win 7 advisor before updating it to make sure you would have no issues?
  • 0






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