I tried to scan in normal and safe mode using norton antivirus but it won't start. I tried to use Ad-aware and the same problem happened. I re-install both programs but still the same. For Norton antivirus, when i try to re-install, there will be a problem in live update installation and the program cannot start due to DEFALERT.dll is corrupted. How can i fix this?
I tried AVG and a program called Sysclean to scan and there's a trojan called Troj_Krepper.AI in hard disk. It will be deleted but keeps coming after reboot.
I already turn off system restore, clear temp internet files, cache and all offline contents but still cannot fix the mess.
The other problem is i cannot online. Nothing happens when i click my internet connection shortcut. I go the properties, find the target but nothing appears. I tried to setup a new connection but failed.
I think I want to do the last option which is fresh format and re-install every single programs. BUT there is one program which my boss installed in CHINA. If i format his notebook, he have to go to CHINA to install back the program. Pretty costly huh?
ANYBODY CAN HELP ME WITH THIS MESS?