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Sound Card? Just can't figure it out


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#1
Avrum10

Avrum10

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Okay....after having recently been given an enormous amount of appreciated help here in Geeks to Go, I reinstalled my XP-operating system and followed that with installation of all the recommended security software and frills. Everything is working just fine with the exception of one thing and I can't figure out what that is.

I frequently need to download a video...or a portion of one...from the Internet and I had long been doing that with software that enabled me to do so. I was able to get both the video AND the audio when I did this kind of project. However, after I did my re-installation, while I can download the video, the audio-component isn't available on my new file.

This is the case regarding files I attempt to create with the software that had always enabled me to do that very thing before, as well as with software that I acquired since the re-installation.

I've done some searching around and I have seen numerous discussions regarding Sigmatel sound cards that comes with Dell computers, like mine. In my search I've seen that there is a common belief that Dell fails to include a "What you hear" feature with the Sigmatel sound cards they use and that would prevent the capability to include audio with a video file that's downloaded from the Internet. (This feature is called "What you hear" but is also referred to with other names like "line-in from speakers" I believe, also.)

In any event, IF that is indeed the case, I would simply replace my sound card with one that's compatible with my Dell Dimension-computer that has the "What you Hear"-capability. The problem is, despite what I've read on the Internet, I'm not convinced it's the sound card. I'm not convinced because:

1. I had been able to record the audio-component of videos when I
did that in the past
2. I can presently record sound from the Internet using audio-software
as opposed to video software
3. I can presently burn audio CDs
4. I can presently edit video files with sound that I've downloaded before this
problem arose and sound isn't a problem when I do that
5. In short, I have no other sound/audio-related issues at all (ie. I can hear all
Windows sounds, AOL sounds, listen to Internet Radio, CDs, sounds at websites, etc.)

SO...I'd really appreciate it if I could get some help in making a determination as to what's causing this issue.

Like I mentioned, I would just go out and get an appropriate sound card with the "What you Hear"-feature, but it doesn't
seem clear as to that being the cause of the problem. I don't want to get myself a new sound card only to find that the problem continues.

Thanks for sticking with me on this.
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#2
SRX660

SRX660

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Have you installed the DELL sigmatel audio drivers? If you used a regular Microsoft XP CD to reinstall windows it may not have had the correct drivers for your sigmatel hardware.

http://support.dell....3&fileid=195627

http://support.dell....n&catid=&impid=

You did not say your model so i am just guessing here on what you need.

SRX660
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#3
Avrum10

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All the drivers and codecs were downloaded and are up-to-date.

Sigmatel High Definition Audio
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