[michaelsp]

i have run test i have run antivirus and malaware scans and windows defender the only thing that came up was advantage on windows defender but nothing else seems to come up this started three days ago for me and i cant seem to fix it wondering if anyone can help me i would prefer not to have to do a system restore considering i dont have another device to back up my important files onto. so if any one can help please

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I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

[Broni]

I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

[michaelsp]

i did start a topic in malaware removal and no one would help me in there

[Broni]

If there is no reply after 3 days you can create new topic in "Waiting room". It'll bump you to the top of the list.

[michaelsp]

ya i read that just dont get why i am not getting a reply over there since it seems people who have posted after me are getting replies right away it would just be nice to know if a tech has even looked at it or is even working on it sorry my laptop is my baby lol.

[Broni]

Unfortunately I can't reply for malware people