[SomeOneHelpMe]

After entering my password I receive the following message : " The application failed to initialize properly (0xc0000005) click ok to terminate the application." After clicking ok all I see on the screen is my background. What's going on and can I fix it without loosing everything?

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When it gets to background, can you press ctrl + alt + del keys together to get task manager, then press file, new task, type explorer.exe then press OK

[Retired Tech]

When it gets to background, can you press ctrl + alt + del keys together to get task manager, then press file, new task, type explorer.exe then press OK

[SomeOneHelpMe]

Ok, I tried that and got the same message and nothing happen

[djgotee]

Is explorer running and are you seeing your normal desktop background?

[SomeOneHelpMe]

Nothing is running and the desktop background is normal

[gerryf]

sounds like asomething is interfering with explorer startup....reboot into safe mode, does the problem recur?

[djgotee]

What do you mean "nothing is running"? when you bring up task manager, whats running in "processes?

[SomeOneHelpMe]

how do I reboot in safemode?

[djgotee]

tap the f 8 key continuously upon startup, menu appears that allows safe mode

[Retired Tech]

Boot the PC then keep tapping F8 right after the beep until you get the options screen then select safe mode.

[SomeOneHelpMe]

Ok, I tried that and got the same message and now all that shows on the screen is a jubbled up sentence on the top and at the bottom it has Safe Mode written twice and it won't do anything

[Retired Tech]

Can you select any of the options

[SomeOneHelpMe]

What options?

[Retired Tech]

When you press F8 it should take you to a screen with a few options, safe mode with command prompt etc

[SomeOneHelpMe]

Safe Mode and Safe Mode with Network both have the same message ....
The last one takes me to cmd.exe and shows C:\Documents and Settings\Administrator>
and I'm not sure what to do from there