[Retired Tech]

If you have a flashing line

Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

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Ok. now I have a window open at the top it says System Restore with a blue background and noting below in the white box

[SomeOneHelpMe]

Ok. now I have a window open at the top it says System Restore with a blue background and noting below in the white box

[Retired Tech]

It is supposed to have instructions, what if you press enter

[SomeOneHelpMe]

Nothing

[Hi_its_me]

hey, do one thing

Start in safe mode and open task manager

Select new task and type regedit


This is the key that needs to be deleted...

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\explorer.exe

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplorer.exe


then close regedit and restart from taskmanager let me know if it works