hope im putting this in the right place.
im having a problem with Paint.net. ive had it for a few years and just love the program. but today i tried to bring it up and it wouldnt come up at all. just the message (Paint.net has encountered an error and had to close) keeps popping up. so i went in to see if i could just "repair" the program in the add/remove section on my computer. but it said i needed the dotnetfxsetup.exe or whatever its called. thought i had it but i guess it disappeared. so i got it again. still, it wouldnt install. i then got the error (paint.net setup front end has encountered a problem and needs to close. we are sorry for the inconvenience.). i thought it was the program, but i was able to run it on my other computer.
anyways, since i couldnt get it to run, i decided to uninstall/reinstall. it informed me i needed the net framework 3.5 to uninstall. but i have that. so idunno what going on.
though i was able to uninstall the program (PDN) using windows install cleanup tool. that worked. then when i tried to reinstall, it just says the installer front end is having a problem.
so i know what programs i need to get it, (obviously, ive had it), but somewhere, something went wrong. could it be, since i had a stop error, that it got corrupted? and how do i fix this?
also, some where i read it could be an issue with my windows program itself. and you need to do something with the command prompt. hope not. im not really familiar with that. :/
thank you very much for any help with this!
HP Intel Pentium 3 processor - 713 mhz - 512 ram
XP SP3 Pro - Firefox with addons
Edited by motherofdogs, 17 September 2010 - 07:20 PM.