and I'm not sure if this will help being that this was caused by a infection. If it does then I am going to include further instructions to have you get assistance with the infection.
1. To start the Recovery Console directly from the Windows XP CD you would do the following:
* Insert the Windows XP cd in your computer.
* Restart your computer so you are booting off of the CD.
* When the Welcome to Setup screen appears, press the R button on your keyboard to start the Recovery Console.
* The Recovery Console will start and ask you which Windows installation you would like to log on to. If you have multiple Windows installations, it will list each one, and you would enter the number associated with the installation you would like to work on and press enter. If you have just one Windows installation, type 1 and press enter.
* It will then prompt you for the Administrator's password. If there is no password, simply press enter. Otherwise type in the password and then press enter.
* If you entered the correct password you will now be presented with a C:\Windows>
prompt and you can start using the Recovery Console.
2. Type map
and press enter.
It will give you the drive letters. Note down the letter of you CD-ROM. If it is a letter other than E you should replace the letter e when applying the expand command later on if the command is needed to be applied. ren c:\windows\system32\drivers\atapi.sys atapi.old
(It will returns to the prompt again without notification) Copy c:\windows\servicepackfiles\i386\atapi.sys c:\windows\system32\drivers
(If you get a notification "1 file(s) copied you don't need to do the next expand
command and go to exit
command. But if you get notification that the file doesn't exist proceed with expand
command) expand e:\I386\atapi.sy_ c:\windows\system32\drivers
(You should be notified that the file expanded) exit
You may remove the CD or let Windows boot normally.Thanks to farbar for the instructions Now if this works right then follow the instructions below immediately.
I suggest you go to the Malware Removal and Spyware Removal Forum
and run all the steps located in the START HERE
. These self-help tools will help you clean up 70% of problems on your own.
If you are still having problems after doing the steps, then please post the reguested logs in THAT
If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools
If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS
thread and we will pursue other options to help you solve your current problem(s).Add a link to this topic so that malware tech can see what steps have been taken here