[rshaffer61]

Did you try running chkdsk /r from within windows as i instructed in post 14?
If it doesn't work then try this:
Go Start and then to Run ("Start Search" in Vista),
Type in: sfc /scannow
Click OK (Enter in Vista).
Have Windows CD/DVD handy.
If System File Checker (sfc) finds any errors, it may ask you for the CD/DVD.
If sfc does not find any errors in Windows XP, it will simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".

For Vista users ONLY: Navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.
Usually, it's pretty big file, so upload it to Flyupload, and post download link.


If you don't have Windows CD....
This applies mostly to Windows XP, since Vista rarely requires use of its DVD while running "sfc"
Note This method will not necessarily work as well, as when using Windows CD, because not always ALL system files are backed up on your hard drive. Also, backed up files may be corrupted as well.

Go Start and then Run
type in regedit and click OK


Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup

You will see various entries Values on the right hand side.

The one we want is called: SourcePath

It probably has an entry pointing to your CD-ROM drive, usually D and that is why it is asking for the XP CD.
All we need to do is change it to: C:
Now, double click the SourcePatch setting and a new box will pop up.
Change the drive letter from your CD drive to your root drive, usually C:
Close Registry Editor.

Now restart your computer and try sfc /scannow again!


Thanks to Broni for the instructions

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I finished the second scan and some of my programs still aren't working. What should I do next?

[Dumptruck53]

I finished the second scan and some of my programs still aren't working. What should I do next?

[Dumptruck53]

Stand by I didn't see your reply

[rshaffer61]

Try the sfc /scannow instructions. This will replace or repair any missing or corrupted XP files.

[Dumptruck53]

After the sfc scan is finished do I restart?

[rshaffer61]

Yep and if it finds anything it will get the new files from the OS disk.

[Dumptruck53]

Ok the sfc scan is done but I'm still having the same issue. I just noticed that my hard drive is partitioned would that have anything to do with this? When I click on it from the my computer folder it says " Recovery partition warning. This area of your hard disk or partition contains files used for your system recovery. Do not delete or alter these files. Any change to this partition could prevent recovery later. "

[rshaffer61]

I just noticed that my hard drive is partitioned would that have anything to do with this?

NO DO NOT mess with this as it is how you restore your system in case of a total crash of the OS.

At this point we need to test the other hardware to see if there is a problem there but i think the issue is the OS itself.
Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.

Thanks to Broni for the instructions


Once the above is done and depending on the results then move on to the next steps.

If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:



8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:



10. Once the CD is created, boot from it, and memtest will automatically start to run. You may have to change the boot sequence in your BIOS to make it work right.

To change Boot Sequence in your BIOS

Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL button
This will enter you into the Bios\Cmos area.
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.


The running program will look something like this depending on the size and number of ram modules installed:




It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.



The following image is the test results area:



The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.

[Dumptruck53]

Thank you for all your help. I will do this next step when I get home so I can download and make a cd of what I need on my other computer.

[rshaffer61]

No problem and thank you for being so patient with all the steps to find the resolution to your issue.

[Dumptruck53]

So looked on the website under seagate cuz that's my hard drive and I have 4 or 5 choices. I'm not sure which one to download.

[rshaffer61]

You want the SeaTools ISO cd version.
Then using the program in the instructions make the iso cd and you should be able to reboot with the cd in. The system should boot to the cd then. If not you may have to change the boot sequence in your bios.

[Dumptruck53]

Ok I got the right one but when it boots it wants me to agree to terms. The only problem is that it won't let me agree to the terms. I hit enter and nothing happens. I tried the mouse and nothing. I also tried to scrolling nothing again. Ideas?

[rshaffer61]

USB kb or PS2?

[Dumptruck53]

Ummm, what?